They are always welcoming and helpful here.

Very nice hotel with a good staff.

Our stay at Enchante Hotel was delightful! The hotel is charming and the staff was friendly and very helpful. Our room was lovely, clean, and very comfortable. A true hidden gem-we can’t wait to come back!

Staff members were excellent

Ok. Convenient location. Service was meh

Always enjoy staying at this hotel. Staff is attentive and friendly and the rooms are comfortable and well appointed. I’ll be back!

The physical plant was charming and comfortable and the staff was very attentive and friendly!

There was unpleasant smell in the bathroom. Wifi quality is terribly low. Breakfast was very basic, extra charge for the coffee.

Internet could be better

The Hotel is small but well located in town. The room was clean but a bit crowded with perhaps too much furniture. We did like the late afternoon wine and cheese plate which was delivered to our room. What we did not appreciate is that apparently the heating and air conditioning systems are centralized so there is no ability for the guest to control the temperature.....our room was too warm and uncomfortable for both my wife and myself. Not certain we would return......

Great place to stay enjoyed ourselves specially My girlfriend She loves anything french and this rose to ultimate french experience

Lovely hotel, very comfortable stay. We enjoyed our stay would definitely stay there again.

We absolutely loved our stay here! From the friendly staff to the fireplace in the room, to the incredibly soft sheets - it was amazing. I usually have a hard time sleeping at hotels, but I fell asleep almost instantly here. So, so nice.

The complimentary glass of wine in the evening.

We felt the hotel was a lovely slice of Paris. The manager very lovely person. Wonderful breakfast and the coffee superb. Looking forward to a return visit Beth and Dug

Super cute.

The staff at Enchanté Boutique Hotel are very nice and did a great job. Checked-in with a friendly person and all the staff I encountered were helpful and nice. Sadly, my room had a broken faucet and when the staff fixed it, a terrible sewer smell came out and it gave me a headache. I had to move rooms at 2:30am. The staff was quick to resolve it, but offered nothing for my troubles and ultimately I did not sleep well. The beds are very hard. The hotel is only 7 years old but does have a "old world" feel about it. They offered old/antique desks. Breville coffee makers with sugar/cream packets. The building is beautiful and offers a wonderful outdoor patio and located right in Los Altos downtown and is the only hotel in town, I believe. Easy to walk around the little town and enjoy the shops. Their complimentary breakfast included a fresh scone, and that was PHENOMENAL. The other food I ordered and paid for was an omelette and it was "ok". Lattes were terrible but the brewed coffee was pretty good. They did offer free parking just across the street. Cost $320/night felt overpriced based upon the quality of the amenities they offered but the staff is very nice. Not sure I will return.

Quirky boutique hotel. Very friendly and helpful staff.

This is a beautiful Paris inspired boutique hotel. We had reserved a deluxe room that was perfect for our wedding night. The breakfast the next morning was delicious. Highly recommend staying here if you are in the Los Altos area.

If you didn’t already know that you’re in Los Altos, you would swore you were in France when staying here. The attention to details in making this hotel as authentic as possible is commendable. Great location on Main St. With ample of free parking and access to all the shops and bars and restaurants of Los Altos. Our room was well appointed, clean, cosy and has good sound proofing. Best part of the stay was the ability to converse with Christian, our front desk manager, in fluent French and his attention to my wife’s needs and comments. Genuine and generous hospitality! We wouldn’t hesitate to return here should the need arise in our travel.

Nice stay, enjoyed sitting with a glass of wine on the patio in the evening sunshine before walking to dinner downtown.

The only thing not perfect was the Internet service. There was a known problem according to staff, WiFi was not providing net access for some phones. Seemed to work for IOS devices while refusing to work for at least some Android devices.

Charming and well appointed. Definitely did not feel like a motel lodge. The front desk and breakfast staff were so pleasant. We definitely enjoyed the glass of wine when returned in the evening. The surrounding town with cute cafes and restaurants was a plus when tired of driving.

Convenient and pleasant

Lovely studio room with an electric fireplace and a very comfortable bed. Quiet hotel with easy walking to banks, shops, cafes & transit. No microwave in the room, but staff kindly brought up hot water for tea as needed.

The staff Erika in particular was spectacular as usual. Never does less than way and above expectations. Wonderful stay.

Everything about this property was exceptional including the staff, the accommodations, the amenities and the restaurant. Thank you fir a wonderful travel experience.

Always a wonderful stay at the Enchante. The staff is wonderful. The rooms are beautiful and quiet. Always such a special treat to stay at such a beautiful hotel

Location was excellent…able to park our car and walk everywhere. Never have we slept in such a quiet room! I appreciated the homemade croissants and granola components to our breakfast and also the complementary cheeses and wine in the afternoon.

Nice hotel. Food was okay. No cellphone service and their wifi only worked for iphones. Our tv had some white spots on the screen. Not a terrible spot but nothing to brag about. Probably wont stay here again though.

Fairly spacious room with a balcony that can't be used due to local regulations. Only the continental breakfast is free so that eggs or French toast are extra. The photos of the Hotel may make it look like it's in an isolated green space but it is actually right in town and doesn't have its own parking lot so you get a sticker for free parking a block away. Service was generally very good but I was put off when the desk told me they do not provide a receipt at check out. This seems out of order.

This is our favorite place to stay when visiting family in Northern California. Attentive staff, immaculate rooms and a first class breakfast.