Property was clean and the reception was very friendly

From the moment of our arrival, we were treated as treasured visitors! The front desk checkin was blazing fast, the rooms were very comfortable and clean with very comfortable bed! The breakfast was really good! My complements all around. Thank you for making my stay so wondwrful!

Very friendly staff. Spacious rooms

The check in was a nightmare we had just drove 7 hours very tired. The lady at the front desk was very busy and our check in was very confusing to her due to the way it was in the way it came across their system. It was asking for a code that she didn't have she ran my card for extrasif needed , when she did it charge my room twice. After calling hotels. Com, I was refunded for the prepaid but didn't get my discount for this stay. After a hour and half we finally got a room. The room was ok the shower needs some TLC and the carpet didn't look like it had been cleaned at all. Beds were very good. The front desk lady super nice and did the best she could with the situation.

Hotel was in a great spot away from the road, great staff, breakfast, and 3 minutes away from the interstate entrance both north and south. Also nearby good shopping centers and a theater if you need something to do.

Staff was very nice and helpful.

Nice stay

It's a Ok hotel for one night.

As the name Premier implies, this property was a step up from your typical Best Western. The room had a modern style and the in room air conditioner was nice and quiet. Cheryl who checked us in at the front desk was super pleasant, as well as the woman preparing breakfast. The pool was a nice boutique version. The water was clean, but there was some trash left behind around the sitting areas by others staying there that had not been picked up by staff.

The floor was uneven as the door into my room. The door to my room and going into the bathroom scrubbed the floor and made it difficult to open or shut the doors. The carpet in my room must have been shampooed and was still damp. The staff was friendly. The hotel just needs some work

Very nice hotel. Friendly staff. Clean, large rooms

Curtains in room were torn and shredded. The breakfast was subpar

Very nice hotel. The staff was awesome and very friendly. Breakfast was good. The room was clean. I highly recommend this hotel

Our room smelled of mildew. Our sheets were wet and there was mold in the shower.

We arrived well after check-in time, checked in and were given a room key, but when we got to the room it was still being cleaned. When we asked for a different room we were told to wait and they would check with housekeeping to see what rooms were clean... We waited in the lobby with all of our luggage on a cart for 30 minutes until the clerk finally talked to housekeeping who loudly insinuated that we were rude to her (not true) and then said the room was clean. I don’t think they understand what clean actually is. All of the pillow cases had stains. There was mold in the shower. The carpets were stained in multiple spots. The couch was stained and falling apart. The next morning, we tried to use the exercise room, but the elliptical was broken and didn’t work. The treadmill worked for all of 3 minutes before it shut off mid-run and wouldn’t turn back on. This is not the first bad experience we’ve with Best Western, so we will not be staying at another one again.

Nice facility but our room smelled strongly of mildew.

We checked in late on a cross country drive. The front desk was so helpful and very pleasant. There were many hotels in the area to choose from, this one was a winner.

The room we purchased was supposed to have 2 queen beds and a sofa couch that made into a bed. The room was supposed to sleep 5. When we arrived the room we were given smelled like mold and couch was broken. We were still charged the full price for the room and had to purchase an additional room to house our family.

Great l!!! Will stay here again!!

Very confortable place to spend the night

Our room was fine. There was a terrible musty smell in the hallways, thankfully it wasn’t in our room.

Very clean and the staff was amazing. Wish the beds were not so high especially in a mobility room. Very hard for my 82 grandma to get up in. But they were comfortable. Def would stay here again.

This is a great property to stay at! The front desk staff was great and had keys ready at check in. Room was nice and very clean. Would stay jeee again for sure! Thank you!

Stayed overnight for a weekend getaway. Front desk employees were super, very polite and friendly. Room was really nice, clean and quiet. Remote only operated tv from 6 inches away but whatever. Highly recommend.

The hotel itself was beautiful. The issue I experienced was pet hair in the room and noisy neighbors above my room.

Room smelled like mildew, and all surfaces inside the room were very moist. May have been hvac issue. Breakfast was satisfactory, service goid.

Clean hotel and friendly staff.

My family and I had a good stay. The hotel room was nice, beds were comfortable. The hotel was clean, and breakfast was very nice. I'll stay here again!

The staff was very friendly and helpful

Clean and comfortable. Good location for our trip.

Angela was welcoming, informative and helpful.

Facility was clean and very nice. Water pressure for the shower could be better,