-موقع الفندق المميز في مركز المدينه -سرعة تسجيل الوصول -نظافة الفندق -طاقم الفندق ودود ومتساعد -أناقة أثاث الغرف والمطعم

لم أواجه شيء ازعجني في الفندق ولهذا لايوجد شي لم يعجبني

amplasarea si curatenia

camera a fost mica cu miros de umezeala. Anul trecut am fost tot acolo dar am primit o camera mare spatioasa!

Все супер ,вернёмся обязательно ещё раз ,крутое местоположение . Вкуснейшие завтраки

The room was nice

Horrible bad smell from the bathroom which makes the whole room smell very bad

Central location

The best hotel I’ve ever been privileged enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms, and high quality service. Also, they are one of few hotels that allow people under 21 to book a reservation.Excellent property. Front desk staff is extremely efficient, pleasant and helpful. Property is clean and has a fantastic old time charm.Their restaurant which is the part of this hotel is also gorgeous.

The location and the renovation was wonderful.

The towels were dirty, with hair, dirt and bloodstains. We asked for new towels, then twice we saw the diryy towels. The breakfast was cold and the toast were tough.

Perfect location, room modern and very spacious. Huge TV in the room. Room featured an individual airco unit which is a plus in Novi Sad as the city heating system gets very warm in winters and centralized airco's are typically switched off, making most rooms very warm.

The hotel lacks a bit of consistency in the service level provided. Almost no options at breakfast on the first day (old slices of bread, eggs not re-filled, other warm options empty as well), but service on the last day (a friday) was a lot better and with more options. The 2 days in between were sort of in the middle between the good-and-bad days. Quality should always be like that last day. Airco in the room (which I stated as a plus) did not work. Probably out of coulant since it did switch on, but didn't cool the place. Reported to front desk in the morning and was told someone would fix it. When I arrived back in the room in the evening someone indeed touched it since it was off. However, the problem was not fixed. Coffee maker in the room - nice. However, there were two pods on arrival, but no refills at all during my 4 day stay. All in all, these downsides seem to be easily 'fixable'.