I had an amazing stay at Express inn and Suites Ontario Airport! From the moment I arrived, the staff went above and beyond to make me feel welcome. The check-in process was smooth, and complimentary wifi which was a nice touch. My room was spotless and beautifully decorated, with a cozy bed and all the amenities I needed for a comfortable stay. The location was perfect—close to local attractions but still quiet enough to relax. The hotel’s facilities, including the pool was well-maintained and easily accessible. Overall, I highly recommend this hotel, Whether you’re here for business or leisure, this hotel truly knows how to make its guests feel special. I’ll definitely be returning on my next

Nice hotel Clean ,modern , comfortable beds

The rooms are new and renovated. Clean and spacious. Friendly staff and smiling faces. Will recommend the hotel to everyone travelling near by or in the area

I came inside the room only to find roaches wandering around and being infested inside ac unit. That idea in my head didn’t let me sleep too well either.

The rooms are nice and clean. Friendly staff. Easy access to the freeway and shopping and food. Safe location. Highly recommended and will be back.

Very comfortable to stay. Just would like that it would of had iron.

Excellent stay and very good customer service. Clean rooms and recently remodeled. Will definitely recommend to other people

I woke up to roaches of every size

The rooms were fairly modern and clean. Everything worked. The 60 dollar cash deposit for the room was odd. They called it a smoking deposit which is refunded upon key return. I really wish Expedia would mention this when one is booking their stay.

Clean rooms. The only thing was that you need to pay a $60 deposit cash only for some reason they can’t charge it to your credit card. So bring cash or you’ll have to pay a $3.50 processing fee at their ATM.

Our room was clean, renovated, thoughtfully arranged, bug- free, and had an updated bright bathroom. For a budget motel, our stay exceeded expectations. The motel had working ice machines, free parking, was centrally located, and had a helpful, friendly, front desk. Despite the aging exterior , the room had plenty of outlets, usb ports, decent TV , bigger sized mini fridge and an AC unit that did not disappoint. Unfortunately , the surrounding area has a disproportionate amt of homeless, loads of discarded trash, street side tents, actively using addicts, and pan handlers most of whom stay/ hangout at the local budget motels. There were a few guests arguing and on the verge of fist fighting in the parking lot but they took their dispute across the street The pool did not appear swimable and I wouldn’t consider this motel as family friendly. It was fine for our one night stay and once inside the room, all was better than expected.

The customer service is extremely good. Neil at the front counter is very helpful . Rooms are clean and renovated. It will be to go hotel everytime

It was cool but there was no remote for the TV and there was no soap

There was a cockroaches in the bathroom. Staff was attentive.

I loved the remodel , the furniture is awesome they have plugs everywherr.

I like the easy parking but i just had hip surgery and was told they did not have any rooms available on the lower level. Needless to say i had to struggle the flight of stairs. The guy at the front desk was not to friendly either. I smiledupon approaching the desk. But got nothing in return.

The only thing i didnt like ,and it wasnt the propertys fault it was expedias .was the wait to vheck in.

The staf was very friendly and helpful. The room was clean and comfortable. I enjoyed my stay.

Bad place

There was roaches infested

It was great

Good price,clean

Good for price

Not really the best neighborhood, renovation look good, bed frames are metal matress heve seen better days.

Good

very good people at the reception, I loved their treatment, very friendly

The girl at night shift is rude with attitude. The owner next morning saw me in the parking lot leaving to work asked your checking out , I said no I booked the room for couple of night. He said No no you should check out he took me to his office and checked the system to find I am right ….. he is totally confused….

Bad service n dirty shower

The sheets and bathroom were dirty and towels were stained.

Poor

Staff was really rude and even trying to sarcastic

Amazing Front Desk Reception and Extremely clean.