an Airport Hotel without airport Shuttle!!!

Check In and Check out took a lot of time

The property was great overall but it lacked parking space.

Thank you!!

All Facilities were not open and will take some time since property is new. 11th floor barbeque is non operational. Nothing for children (entertainment). Overall very good property, professional staff and good service.

This is the first time I’ve bothered to leave a hotel review, I’ve stayed at a few Holiday Inn Hotels around the world and always found them to be great value, with friendly staff to cater all your needs. The reason I’m leaving this review is that I was staying in Lucknow for the cricket World Cup match and because I’d been travelling around I got the tickets couriered to the hotel before my arrival, the tickets were waiting for me when I checked in, which might seem an easy task, however none of the other hotels that I’d stayed in prior to the Holiday Inn Lucknow managed to deal with this request as efficiently. Also, I had flown from Mumbai to Lucknow and when I landed none of my checked in luggage had arrived. The front desk manager at the hotel handled all the communications to Mumbai airport and my luggage arrived at the hotel the next day after he’d arranged for it to be on the next flight. Once again thank you to all the staff at the hotel for making my stay seamless.

Great location and friendly staffs.

Room assigned was next to 3 elevators. Because of the building being new, there are still some issues; such as emergency lighting turning on during the night, the safe have low battery, phones do not work properly, and the hand shower device can not be transferred to the regular shower head. I thank Mr. Rahul Chauhan for assigning me a room that was functional.

The hotel was well located, the rooms and lobby was very good. Food was also good. However, the staff at the reception is not trained well. Despite giving my company name, GST and IHG membership number during check-in the same was not updated when I checked out the next day in the morning. The system was not working. Therefore GST number could not be taken on record. The staff at the reception needs to be trained better..

Very new hotel, excellent rooms