Clean and new

Lights out front overly bright

The staff was extremely nice and helpful. The hotel was very clean and the breakfast was amazing. Will be staying here anytime we are in the Springdale/Fayetteville area. Bonus...checkout was at 12 p.m.

We enjoyed everything about our stay here

Breakfast was great!

location was good

powdered eggs at breakfast. Food wasn't always hot

Front desk staff didn't know how to check in for two bookings at once. Tried to cancel my second booking and just extend my first one, which would cause me to be double-charged.

We thought we would like everything since it was brand new. But our experience quickly changed after checking out.

We typically stay at HIE but this time was all it took for us to never stay at one again. We booked for $248 and they charged us almost $500!? My booking app and all states $248 but the charge to my bank was nearly double that. No explanation, no call back, no nothing. Pool was closed with no heads up even though they said it had been closed for a while. We booked with a pool for our child. Couldn’t even use the amenities they list. Shower floors were dangerously slick, Newley no texture, wife almost fell, I thought it was just her being clumsy but it was in fact slick. All in all Unacceptable

Extremely clean and comfortable. Excellent staff service. Breakfast was quite nice with great variety.

it was quiet and comfortable

couldn't take the hotel with us