Dishes were filthy and kitchen appliances were falling apart. Bed frame was not stable and shook at every movement. Walls were peeling from water damage. Shower was extremely small and the water did not stay warm for more than 5 minutes. Washer leaves your clothes sopping wet and only gave us 2 towels for 3 days. Company is difficult to get into contact with and for some reason required a copy of my passport which I was not comfortable with. When I contacted them about transportation to the apartment (listed in the website) they said it was an easy 10 minute walk from the ferry port even with large luggage. Well it was anything but that. Walked up a steep curvy road with no side walks and cars flying by for 30 minutes, not how my husband and I wanted to enjoy our honeymoon in bellagio, extremely disappointing.