Sehr netter Empfang, sehr schönes großes Zimmer im Souterrain, leckeres Frühstück - ich würde wiederkommen

Super nettes Personal und tolles Frühstück.

Nichts

The hotel is located in a nice neighborhood. That’s about it…

- Room had nothing to do with the pictures of the room on booking.com. When I mentioned it to the reception, they explained to me that only 1 out of 7 of these rooms is nice like in the pictures… - The garden view is actually a view on othe buildings. No garden… - No shutters to sleep in the dark. Which is a problem when you know that the sun rises at 4:30 in the summer. - Very old beds, pillows and linen. Shameful.

The silence

We would like more variety at breakfast

Hotel Manager/Owner could not have been more helpful with check-in and out and providing information on local transportation. The hotel is in beautiful area around ten minutes bus journey from the main railway station and the building itself is renovated to and maintained in a superb condition. Rooms are comfortable, clean and functional. The breakfast offering was adequate but could have benefitted from a greater selection and quantities.

Restricted check-in times however this was made clear at the time of booking and should not detract from the overall review.

The hotel is in an amazing location. It's green, quiet, next to the Alster and with a great connection to the city. So great for walks and also for getting to the city in like 10 min. I had a beautiful balcony facing the trees and the little garden just for myself. Which I used a lot for work and reading till the dark :) Room was quite old-school but very clean and bed was comfy. I had to fight with the shower door a little but the bathroom was pristine. Breakfast is big enough (bread, buns, hams/salami + cheeses, fruit salad, some eggs (unfortunately not really warm,.. also you have to come early because the eggs - scrambled or hard boiled - were gone already around 8:30), juices, marmelades... I'd appreciate more vegetables (in terms of more than just 5 small tomatoes or 10 slices of cucumber. It was gone immediately and i had to ask for more to come. but overall I liked it. The staff was also very nice.

The WiFi basically didn't work at all. I couldn't work from my room which is really bad since this was a business trip and i had to be on my hotspot. That really has to be improved. I could receive emails but It didn't load a page and calls were impossible. For the price I'd appreciate some small free coffee/tea bar at the reception for the guests. (plus the older tall lady that was one day taking care of the reception and breakfast could be nicer;) )

stylish and ancient building and room with high ceiling good location: not in center while easy and close to any place easy parking: free parking just outside the hotel/amazing in a big city breakfast: various choices with good service/the stuff will ask every customer the choice of coffee and make separately to everyone’s desk/fried eggs can be asked with immediate preparation—we can both feel that the owner is trying to the best to every customer

everything is very good. if I have to say one, it would be better that the heating can be open before our arrival. it took us a long time to feel the room is warm, especially in a high ceiling room

location was good.

The room did not match the pictures at all. It is a very tiny space. Although for me the main problem with this hotel is the complete and utter lack of soundproofing. I could hear every step and drawer being opened upstairs. The last straw for me was hearing someone farting in their toilet. That would probably be okay for a hostel with cheap rooms, but this place presents itself as a rather fancy place with corresponding pricing. I asked the reception if they could do anything about this, but they said there is no other single room available (that was a lie - I checked Booking.com and there was availability for another single room). They said there is nothing they can do since the building is very old and this amount of noise IS EXPECTED. I think this was a misleading advertisement since they know there is a problem with the noise but do not make this explicit in their description. Also, the receptionist told me they never received any complaint about the noise, which is another lie, I checked the reviews more carefully and found those complaining about the place being very noisy and poorly soundproofed. After hearing someone farting in the toilet I just left for another hotel.