House was very nice and clean, I was unaware it was 3 floors but wasn’t an issue, very comfortable and clean property can’t say anything negative except the WiFi was out for the entire stay and the host stated they would have taken care of it and it didn’t happen so that was very unprofessional and inconvenient as the host did not reach out with an update after they said it would be taken care of. Renters will love the home but be wary of communications with host- I also was not provided access code to property until 2 hours after arriving into the country on the day of check in, it was supposed to be provided 24 hrs in advance and host stated it would be available by 11 am on check in day which did not happen until after 4pm

We were very comfortable. The first two days we had a little problem with the AC but they solved it quickly and then everything was perfect, I recommend it.

Unit number of the townhouse was not shared before checkin. My international guests were waiting on the road for half an hour until the owner responded. AC didnt cool the upper floor and master bedroom was very hot. There were very little basic toiletries in each washroom. Lastly, on the first day it was very very hard to get a response from the owner. I tried calling them like 10 times. We also tried calling VRBO for support and I spent 2hrs in total waiting and my call with an agent dropped 3 times after which I gave up. We had a wedding in the house and i had to waste my precious time to get in touch with the owner and VRBO with no luck. Me and my guests were not happy with the whole experience. VRBO support sucks.

Very dusty, verg stained carpeting, garage smells horrifying, no shower curtain in one washroom, cheap, minimum soap, towels, bed sheets. one bedroom door was broken, ran out of toilet paper rolls. Host was hard to communicate with but seemingly tried their best. lots of mould in shower, basement toilet is slanted to one side. lots and lots of stairs! this is a 4 bedroom place, the 5th bed does not exist unless you get creative. sheets were stained with a lollipop and a white substance. would not stay here again, has made me re think ever booking through a home rental app again.

The stay was very comfortable and in a prime location. Had everything we needed and the communication with the owner was good and prompt. Would stay here again in the future.