We had a guest in a wheelchair and had to lift it up and down stairs to lobby, not ADA compliant. Great location to the cruise terminal and to see the area on foot

This was a very very lovely loft in a perfect location!! The unit was very well equipped with all kitchen and bathroom needs. However it lacked sufficient hangers and with no dressers we had to put everything on the floor 😑 Beds only have duvets with no option of a lighter blanket. We called three times to very nice personnel with promises of hangers, blanket, and broom . . . miss communication with staff as nothing was ever provided. . . we gave up calling! An information booklet would have been greatly appreciated with instructions on: 1) how to access TV viewing in unit 2) map of city 3) nearest grocery/conscience store 4) near by places to eat 5) TAXI phone number!! We enjoyed Old Quebec very much!

Good location, clean and well maintained property, nicely equipped kitchen. BUT there is no closet, no drawers or shelves to put your clothes. We had to put open suitcases and piled clothes on dining room table. Not at all practical!!

Amazing property in a great location. It was nice to have a 2 bedroom 2 bath with more space than a hotel room.

We stayed at the de la Barricade location for 4 days and loved it. The apartment was clean, bright, perfect for four people. Bathroom was nice and big, plenty of towels to use (which was nice because the kitchen didn’t have towels or paper towels), Kitchen was stocked so it was great for late-night pizza. Bedrooms were a good size with blackout curtains. Overall furniture pieces were great - functional and not too fussy, didn’t feel sparse. Location was awesome! A little outside of the really touristy areas (which we preferred) but still access to great restaurants and shopping. We parked in a SPAQ garage a block away so that was very convenient, never had issues finding a spot. Other reviewers were right, no real grocery store nearby but we found a little convenience store not too far away that had everything we needed. The only negative thing might’ve been the air conditioning. There’s only one overhead unit for the entire apartment. We had some hot days, and while the apartment was cool, we needed it just a tad cooler. We also had to sleep with the bedroom doors open so we could have cool air circulating. Probably a perfect spot for every season except summer. Oh, construction was happening too (ah, summer), noisy in the AM. checkin was easy too! They contacted me after i made the reservation and gave me a phone number so I could give them my credit card number for incidentals. They were super responsive and we had no issues when we got there. We would stay here again!

don't stay here. they don't speak english and there are only 2 people managing 24 properties. they send you wrong code and even the right code doesn't work sometimes. don't stay at any of the properties from this company ' les lofts'

Everything great Close to restaurants & shops - all walking distance. Great communication upon arrival. We could have used more hangers for our clothes. And a kitchen towel would be beneficial.

The apartment was nice and well within an easy walk in the lower old town.

Excellent location with several restaurants nearby. Near to Place Royal, walkable to Ciditel and all areas of interest. Only issue was parking. Arrived in pouring rain and ended up in the wrong lot close by on the same street. Later after a trip out, returned to find the prepaid, correct, parking lot was completely full. So ended up paying twice for parking for the weekend.

The room was spacious, clean and fairly comfortable. It is located within 15 minute walk of the underground metro train and minutes from many shops and restaurants. I would advise not bringing a car as parking is difficult in the city. There is a parking lot a few blocks from the apartment with a assigned space, but we never used our vehicle while in Montreal. We used the extensive Metro and Uber or just walked.

The apartment is exactly as described. Loved the space, three nice sized bedrooms and baths. Walkable and at the foot of old town. Next door the museum and near the water. Great communication. Parking a block a way. Elevator to get to our apartment. Rooftop balcony that was fun for some snacks and wine.

I liked that it was close to my activities. I liked the quiet.

Great location to lower town, wonderful apartment. Will stay again.

Attractions within walking distance.

Great apartment, ideally located (5 minute walk to Petit Champlain)

The loft had everything we needed and was situated right inside of Old Quebec. Very easy to get around on foot. We communicated with customer service a few times. They answered our calls quickly and helped with anything we needed. The beds were very comfortable and we could not hear other guests in the building. Would definitely stay here again.

Everything was perfect

Notification needed that laundry detergent and hair conditioner is not provided to guests. Inadequate supplies of shampoo and soap provided and when more was requested, it never arrived. Pillows were likely washed and dried but due to synthetic materials inside they were lumpy and non-supportive. The suite was big and spacious and clean. Only one mirror in the suite.

Awesome location and really enjoyed my stay as the Loft was comfortable, clean, and really nice! Public garage parking a block away so don’t worry about leaving your car!

While the suite was clean and in a good location, the room amenities were lacking. The kitchen was stocked with most items but had a kettle, but no tea pot. The kitchen had a coffee pot but did not provide any coffee or tea to prepare. It's disappointing, considering these are standard in basic hotel rooms. The mattress in our suite needed to be replaced, and the television is difficult to connect to if you have an android device. There was an envelope left for tips, but it is not clear why. They do not service the suite while you are in it.

It is the perfect location. Close to everything.

Extremely clean, great bathroom, very comfortable bed. Although there was a convenience store very close by, there is not a full grocery store within walking distance that we could locate. Either we did not locate instructions or the TV did not have local channels. The cost is very reasonable for the loft.

Loved this place! Super convenient. Only complaint would be that on the wall in the living room, there is a nail poking out which was at my child's eye level. And the shampoo is so small, you will run out after 1 day. There is no conditioner. Wish they had just larger bottles in the bathrooms. Otherwise, very convenient to places. Also, providing some tide pods would be nice as well as coffee pods as I've seen in other type of Lofts in the area.

Great location.

Super cute modern appartement super close to old quebec

Conveniently located for walking around Old Quebec; clean and great for a couple or family getaway.

The people above us had a party late into the night. The bed was not a king as advertised and it was not comfortable. Great location.

Everything was fantastic!

Nice area, quiet, right next to the gallery street which we loved, only 5-10 min to main attractions. However, u cannot leave ur luggage for early arrival and/or after check-out and in order to do so, u need to go to the bldg where they have the reception and uber costs you around $12 per single way.

This was a clean, well-equipped, large flat decorated attractively and situated close to the Old Port. This was reflected in the expensive price. However, the mattress was too small for the bed, leaving the frame sticking out at ankle level. This created a trap that I hit during the night, giving a nasty cut. The hotel operates without a receptionist with the access code being emailed. This was not obvious on the Expedia advert. However, even though I had phoned our credit card details that morning, an email didn’t arrive (and still hasn’t) and I had to make several phone calls to chase without success. Eventually, Laethicia admitted she had been sending details to the wrong address and so she texted the code. The code gave us access to the building but not to the room. With no reception we searched the building for help. After some time, we discovered a cleaner who kindly opened the door when we discovered the flat in the text was in fact occupied by someone else. The cleaner couldn’t help and so she disappeared. After some time, we found another member of staff who couldn’t help and so went off to investigate. After further delay it became clear that the text gave the wrong room number. We received no instructions on the flat or its operation. We never managed to get the TV to work as there were no instructions.

Loved our 2 bedroom apartment in Les Lofts. Modern and clean with brick features. Wish I had known there was a washer/dryer unit in the hall at no charge. Would have brought detergent tabs. Bathroom amenities were great . You should know there are a few uphill climbs to get up to Old Quebec. The lofts are at the port. Museum of Cilvisation was around the corner and had an amazing First Nations exhibit and great snack/lunch option on site. The Lofts will not disappoint.

I was trying to call them to ask some clarifications but no one answered left message but no response resulted me to get charged for extra room and charged me $500 for both if i could reached them i should not be charged extra. They only accommodated me on the day of my reservation and took us more than an hour before we got check in. We are not happy and will not come back again.