I loved the view and the placement of the caravan.

Nothing

Great location. Only 5 minutes drive to the sea front. Staff onsite seemed friendly. Caravan mostly clean on arrival, matress protectors were grubby though. We bought our own pillows.

Soot marks over water heater and expected to light the water heater with a lighter. 2CHolidays Manager not interested on complaint, just "not aesthetically pleasing". No window handles on bathroom window which means the window cannot be locked. Basic security not met and window could easily be opened from the outside. Corners of the window frame look bent outwards like someone has tried to gain access from outside. Also 1 handle missing off a window in the living area so same issues with security. Handle missing off bedroom door. I wouldn't have thought door and window handles, and a functioning water heater were luxury extras!! Really disappointed.

The holiday park was lovely, the lakes and views were amazing to see and walk through. The weather topped it off.

The property. Upon arrival at the property we had issues immediatly with the front door being very awkward to unlock and throughout the stay it continued to get stuck and cause issues. The window's were also very problematic as at least 2 of then had no latches to lock them. One of which was the bathroom window which had to be pushed shut from the outside and caused an awful cold draft while trying to shower. The shower itself felt quite unsteady and was quite rusted around the door. The water pressure was terrible and the boiler a complete mess, which had to be unsafely hand lit. Every single bed had some form of dirt on them. The pull out sofa bed had what seemed to be blood and muck on it. One of the single bedroom bed covers again had hair and other particals present. The other had damp on one bed and the wall, again the other was filthy. The double bed had what appeared to be faeces and other dirty things all over it. At least one of the slats were broken and the mattress was very worn and uncomfortable. It appeared that it had not been cleaned before we arrived. There were cracks around the place. Every surface was dirty including the table, walls, floors. Everything was a mess. The place was extremley dusty and dirty. There was nothing in the way of a welcome. Not even a toilet roll that was advised it would be provided. So after 2hrs driving we had to go back out and buy some ourselfs. The cleaning company we spoke to about the boiler simply said 'oh yes you would have to light it'. Because the ignition button was broken. Absolutely disgusting and would not recommend staying here to anyone. The park itself was really nice. Unfortunatly the caravan was far from it. We came home a day early due to it not being fit for purpose. Do not stay here.

the boiler was dangerous, the boiler was in a cupboard in the kitchen and when on the flame was open with no cover , it then burnt the outside of the boiler and left marks, the flame could have set fire to the cupboard when shut and set the caravan on fire. very dangerous considering I have a 2 year old in the caravan and there was a recent incident with a toddler dying from a dodgy boiler in a caravan. we then didn’t dare touch the boiler and we couldn’t shower for the whole weekend as it was cold water, and there was also a broken hinge on the bathroom window which meant there was constant cold air coming through.

cold and damp . windows did not close properly . could not get the fire to work. very dated furniture and damaged . beds very uncomfortable would not return to property.