Vacasa was horrible!!!! We lost $1,000 over their inept management of our reservation! Homeowners have poor communication- it is not “private” as there are cameras watching you! Pool was not open when we arrived and we were given a complete lie about why and when we didn’t stay here (the pool was our main reason for booking this property) and requested a refund we were told a different story about the pool the next day and were denied a refund.