I arrived after a 15 hour trip from PA to GA, only to be told that they have the hotel.com itinerary, but "so sorry we don't have any room. go get your money back from them." the check in room was filty and cigarette smoke everywhere. Sleeping in my car was better

Room was very clean and spacious

The service was terrible but the hospitality was very dirty. We took it because it was a long trip.

All staff members have great guest services.

I didn't stay nor did my friend, for whom the reservation had been made. The outside of the building was shabby with two appliances beneath the outdoor stairway. The parking lot was dirty. The clerk appeared scruffy and was incredibly rude, appearing racist toward my friend. To me, when I asked if I could pay for the room in advance, he said "We don't have any handicap rooms." If he'd been courteous, I would have responded the same as I did, quietly saying, "I'm not staying." He then said, "The room is for him?" At one point, it sounded as if he said, "If we have any rooms." In my many years of traveling around the country, sometimes staying in some older motels, I've never been treated rudely. This was a first. I didn't have the opportunity to see the inside of a room, but based on the outside, it's difficult to imagine they would appear as the online photos displayed. I will say that OYO management, the chain owners, was gracious and courteous, apologizing for our experience and refunding the week's rent that had been charged.

A great place to lay your head. It is around everything that is important.

The microwave did not work. It was ok for the price we paid. Front desk not very accommodating. They were suppose to be a pet friendly hotel. Front desk lady asked us to go to the next lot out of the hotel fence to walk our dog and potty. The front of the hotel is mostly concrete with a small patch of grass on the very front close to the road. It’s a little ways to the grass where your pet can use to potty. The dog might not be able to hold its pee to get to the next lot.

The king size bed room does not exist I was charged extra for 2 beds