I booked the property through booking.com, but instead of the usual straightforward booking process, started getting bombarded with emails from a company called 'sykes' - 14 emails asking for a balancing payment plus a £150 damage deposit. I thought I had paid in full when I booked, I phoned 'sykes' - went throught countless options then got cut off. Emailed them - no reply. I decided not to bother - and stayed at home.