The staff at the caravan site were excellent, we arrived at the caravan, with a 5 month old baby, and 2 small kids, When we got here the caravan was uninhabitable, dead flies everywhere, grimy, empty beer can in the cupboard, mould and visible moving bed bugs on all beds, This was a private hire, however the staff were brilliant and took control of the situation and placed us in a new clean caravan within 30 minutes, Really friendly and helpful,

The owner of this caravan was so dismissive when we spoke to him about the state of the caravan, we told him we had a baby with us and kids and we couldn't stay there, He just said " Oki thank you anyway" we asked for a refund, we were told to go through booking.com He didn't take accountability or apologize for the stress and inconvenience, he was extremely rude. Looky that the staff on site helped us otherwise we'd of had Nowhere to stay with the kids,