The property was clean ,good size rooms and great location Reason for staying was the NEC Christmas party

Two of the double beds out of 5 didn’t get a good nights sleep Room 3 and 5 Half hour late giving us the key code And the cleaner was waiting outside for half hour before we left the property at 11am

Comfortable beds and sofas. Well equipped kitchen. Great location, very quiet at night. Easy check in process

The property has great parking, it has 5 large bedrooms, 3 of which have en-suites. The lounge and kitchen are a good size.

We found correspondence with the property problematic. The lock box for the key has a code which should have been sent during the day of our stay. I called several times for it including leaving messages, emailed via booking.com with no response we were literally sat outside in the dark and cold waiting. Ultimately I went next door and the guy there had the personal number of the owner and I called him he didn’t answer so I texted him and he texted the lockbox number. I had also emailed him before we visited to enquire about parking and he didn’t respond. The dining room is in the conservatory and is very cold in winter not just because it’s a conservatory but because the door to the outside doesn’t seal properly, lighting in here is also poor. I would not call it luxury but it is a nice place and a good price so worth booking.