The property was not cleaned before arrival. The kitchen cupboards, doors, and walls all had brown marks on them. The kettle had dirt floating in the water. The fridge and freezer had brown stains, the freezer drawers were filthy. The cupboard had one pot, and it was dirty. Both the towels and bed sheets were marked with dirt. The property was dusty, with many dust balls lying around. Cotton buds were on the floor, left behind by the previous guests.