I have stayed in a few properties this group runs and they have been a better experience than this one. I had to call 911 for the fire department because the carbon monoxide alarm was going off in the basement which turned out to be lethal levels of carbon monoxide in the basement of the building and there were high levels of carbon monoxide in the apartment. When I spoke to the owner, his only concern was did the fire department make a scene and have their sirens and lights on and are they making you excavate for the night. Not,are you okay? We had to sit in my car for a few hours until the fire department shut off the water and heater and cleared the building. The fire department unplugged the stove in the process. The owner stated he would give a refund for that night if stay but it has been a week and I haven’t received a refund. There are no drinking glasses in the unit except coffee cups. The toilet paper holder fell off the wall. I had to wash the shower curtain because it smelled so bad when we got there. There are limited towels and no kitchen towels. It is a spacious and clean unit. It is in a great location. Just needs a few things to make it better. They didn’t hook the stove back up after the first night of my 3 night stay. Hopefully, they have since then.

The place overall had exactly what we needed, however the check in process wasn’t too smooth as there weren’t keys when we arrived. The owner communicated quickly and resolved the issue, which I really appreciated. Sounds like it was just a mix-up. It was also advertised as a 2 bathroom, but that has been fixed and I was compensated. Really comfortable beds and clean, very close to everything!