The room was very clean. Road noise was minimal. Easy access

The pool was a highlight small but clean had a good hotub and it also had a sauna

The pool was a highlight small but clean had a good hotub and it also had a sauna

The room was very clean. Road noise was minimal. Easy access

We reached out due to an error in our booking. The online booking portal was supposed be for September 21st and somehow during online check out the date was booked August 25th. While we are out of the country from August 17th and not returning to Canada until September 6th this is obviously not our intended booking date (for the honeymoon suite) and we reached out hoping to have some sort of negotiation. Nothing was offered, not even a penalty or such, even when we made clear we still intended to (re)book for the needed date of September 21st. Unfortunately we have limited access to email and internet while away and we’re not able to receive the booking reminder in time to contact and make any adjustments. Hotel was non negotiable and difficult to work with. It is extremely disappointing and we will be following up further on this and recommend others to choose a different hotel who shows not just better customer care, but at least some level of customer care. While we still need the booking for the original intended date we will be choosing a different hotel chain. We hope that someone else might reach out to fix this poor customer experience and change the perspective of the greedy managers decision, who the Expedia travel agent reached out to.

We reached out due to an error in our booking. The online booking portal was supposed be for September 21st and somehow during online check out the date was booked August 25th. While we are out of the country from August 17th and not returning to Canada until September 6th this is obviously not our intended booking date (for the honeymoon suite) and we reached out hoping to have some sort of negotiation. Nothing was offered, not even a penalty or such, even when we made clear we still intended to (re)book for the needed date of September 21st. Unfortunately we have limited access to email and internet while away and we’re not able to receive the booking reminder in time to contact and make any adjustments. Hotel was non negotiable and difficult to work with. It is extremely disappointing and we will be following up further on this and recommend others to choose a different hotel who shows not just better customer care, but at least some level of customer care. While we still need the booking for the original intended date we will be choosing a different hotel chain. We hope that someone else might reach out to fix this poor customer experience and change the perspective of the greedy managers decision, who the Expedia travel agent reached out to.

Great stay

Great stay

Stayed with this hotel with my daughter for an event in Mapleridge. Location isn't exciting for BC but was close to our events which was very convenient. Hotel was overall clean and what you'd expect for this style of hotel. The hotel manager was very helpful and accommodating; he helped beyond expectations while we had a flat tire. Overall good experience! I would recommend.

I unfortunately picked the wrong hotel and had to change. This one seems great, though the room i was given had exposed cables in the corner and a cob web I took down for them. It looked pretty clean otherwise and the staff wete helpful

I unfortunately picked the wrong hotel and had to change. This one seems great, though the room i was given had exposed cables in the corner and a cob web I took down for them. It looked pretty clean otherwise and the staff wete helpful

Stayed with this hotel with my daughter for an event in Mapleridge. Location isn't exciting for BC but was close to our events which was very convenient. Hotel was overall clean and what you'd expect for this style of hotel. The hotel manager was very helpful and accommodating; he helped beyond expectations while we had a flat tire. Overall good experience! I would recommend.

Random furniture stuffed in the hallways. Old doors leaning up against the walls. Ceiling has god knows what on it. Beds were very loud and uncomfortable.

Random furniture stuffed in the hallways. Old doors leaning up against the walls. Ceiling has god knows what on it. Beds were very loud and uncomfortable.

Good accommodation. Some upgrades but still a bit dated. Pool needs mare maintenance

Good accommodation. Some upgrades but still a bit dated. Pool needs mare maintenance

Good

Good

The best west showed up the delta *

The best west showed up the delta *

Room was clean bed was comfortable.

Room was clean bed was comfortable.

Good for short stay while traveling

Good for short stay while traveling

Neighbourhood's sketchy, there was a couple staying that were yelling at each other late at night. Rooms descent and clean. Breakfast average.

Neighbourhood's sketchy, there was a couple staying that were yelling at each other late at night. Rooms descent and clean. Breakfast average.

Cost extra to stay here. Dogs locked up in rooms and barking constantly. 1 pooped in the hallway

Cost extra to stay here. Dogs locked up in rooms and barking constantly. 1 pooped in the hallway

Proximity to shopping. nature and parks

Lots of traffic & sirens. Hospital or fire station close by?

Terrible hotel breakfast

Staff service was good in terms of asking to get the required stuffs but room wasn't cleaned one day.