2nd year in a row staying here to visit family. Very clean; staff is great; breakfast is not lavish but it’s good and enough. Don’t stay on the first floor - it’s noisy. They would have moved us - the staff is very helpful - but we had already unpacked and it wasn’t unbearable. Pet-friendly.

Easy, fast check in. Property was clean, courteous and helpful staff. Comfortable beds and a quiet restful stay.

Easy, fast check in. Property was clean, courteous and helpful staff. Comfortable beds and a quiet restful stay.

Nice and comfortable. Stains at the bottom of the pool that didnt look so good. There was also a visible sticky mouse trap in the bathroom of the common area. Breakfast was tasty.

The bathtub was unsafe because the center of the tub was caved in. Impossible to safely stand. Beds too high, difficult to get into. The workers were pretty nice, tho.

Nice and comfortable. Stains at the bottom of the pool that didnt look so good. There was also a visible sticky mouse trap in the bathroom of the common area. Breakfast was tasty.

The bathtub was unsafe because the center of the tub was caved in. Impossible to safely stand. Beds too high, difficult to get into. The workers were pretty nice, tho.

N/a

N/a

Some ongoing remodeling outside but inside everything was nice and very clean. Staff were all friendly and courteous.

Property is under construction and was noisy and messy with the work they're doing. Pool/hot tub needed cleaning. Room we booked wasnt as described but front desk tried to help with different room. Staff was friendly.

Some ongoing remodeling outside but inside everything was nice and very clean. Staff were all friendly and courteous.

Property is under construction and was noisy and messy with the work they're doing. Pool/hot tub needed cleaning. Room we booked wasnt as described but front desk tried to help with different room. Staff was friendly.

I liked the fact that they had the shampoo and conditioner and body soap in pump form .

I liked the fact that they had the shampoo and conditioner and body soap in pump form .

Could use some deep cleaning. Especially corners and floors.

Could use some deep cleaning. Especially corners and floors.

We stayed here overnight just to shower and sleep during a roadtrip. The employees were friendly. Breakfast was what you’d expect of a continental breakfast. The room was very large and the shower had good water pressure. We would stay again if we needed to stop in the area!

We stayed here overnight just to shower and sleep during a roadtrip. The employees were friendly. Breakfast was what you’d expect of a continental breakfast. The room was very large and the shower had good water pressure. We would stay again if we needed to stop in the area!

Great hotel

Great hotel

Very nice good area

Very nice good area

Lowest rating possible given by this guest - ask me why! Was the hotel neat & clean? Yes. Was the room & bed comfortable? Yes. So what's my beef? Any business you care to mention is at the mercy of management. Both the night manager and the manager on duty the following day couldn't care less about their jobs. Both my wife and myself have stayed at this hotel over the years, both together and separately in our travels, and we have always found the hotel to be a bastion of southern hospitality. No more. While I understand a business may want to bill itself as being "pet friendly" that does not give license to being tone deaf to the needs of the other, non-pet owning guests. On the occasion of this stay, June 3-4, I showed up after a long drive and was soon dead-to-the-world until a yapping dog cut loose around 10:30 right outside of my door. I literally jumped from the startle reflex. During the next several hours it took me to get back to sleep I could hear dogs barking in other parts of the building. The following morning I was #2 in line behind another guest complaining to the tone-deaf day manager about his experience in this dog pound. The manager's voice was dripping with condescension as he told both of us in so many words to stay elsewhere next time. Clearly, this chain is scraping the bottom of the barrel for management personnel, and it shows in the unengaged demeanor of these two managers. I/we will not be staying here again.

Lowest rating possible given by this guest - ask me why! Was the hotel neat & clean? Yes. Was the room & bed comfortable? Yes. So what's my beef? Any business you care to mention is at the mercy of management. Both the night manager and the manager on duty the following day couldn't care less about their jobs. Both my wife and myself have stayed at this hotel over the years, both together and separately in our travels, and we have always found the hotel to be a bastion of southern hospitality. No more. While I understand a business may want to bill itself as being "pet friendly" that does not give license to being tone deaf to the needs of the other, non-pet owning guests. On the occasion of this stay, June 3-4, I showed up after a long drive and was soon dead-to-the-world until a yapping dog cut loose around 10:30 right outside of my door. I literally jumped from the startle reflex. During the next several hours it took me to get back to sleep I could hear dogs barking in other parts of the building. The following morning I was #2 in line behind another guest complaining to the tone-deaf day manager about his experience in this dog pound. The manager's voice was dripping with condescension as he told both of us in so many words to stay elsewhere next time. Clearly, this chain is scraping the bottom of the barrel for management personnel, and it shows in the unengaged demeanor of these two managers. I/we will not be staying here again.

clean and close to every location on our trip

Everything

Everything

Great location, clean room and nice staff. Def recommend

Great location, clean room and nice staff. Def recommend

CLEAN HOTEL, GREAT HEATED INDOOR POOL, AND OUR SUITE WAS WELL WORTH THE MONEY...AMAZING ROOM.

Best location in louden, great staff and clean hotel