Was very long line for check in, but people were patient and staff did what they could.

Was very long line for check in, but people were patient and staff did what they could.

The staff members were very friendly and were exceptionally helpful when needed. Like many hotels, there was a slight musty odor in places. Our room was clean except for one area on the tv console that had some orange goop on it. Parking was plentiful,free, and easy. Temperature controls were good, the TV was fine, and the Bathroom area was lovely. There was a good amount of storage and hangers for clothes. I liked the soap/shampoo/conditioner supplies. We didn’t try the bar/restaurant but looking at the menu it looked reasonably priced with a good amount of choices. There was an honor system for snacks and drinks in the lobby, and there was good variety for many tastes. The neighborhood felt very safe, and there was a Wendy’s and Taco Bell right next-door and they stay open late if you arrive late like we did.

The staff members were very friendly and were exceptionally helpful when needed. Like many hotels, there was a slight musty odor in places. Our room was clean except for one area on the tv console that had some orange goop on it. Parking was plentiful,free, and easy. Temperature controls were good, the TV was fine, and the Bathroom area was lovely. There was a good amount of storage and hangers for clothes. I liked the soap/shampoo/conditioner supplies. We didn’t try the bar/restaurant but looking at the menu it looked reasonably priced with a good amount of choices. There was an honor system for snacks and drinks in the lobby, and there was good variety for many tastes. The neighborhood felt very safe, and there was a Wendy’s and Taco Bell right next-door and they stay open late if you arrive late like we did.

The most comfortable beds and pillows of any hotel we've stayed with, including far more expensive ones. The hotel was also very clean, quiet despite being conveniently located by the highway, with parling right outside.

The most comfortable beds and pillows of any hotel we've stayed with, including far more expensive ones. The hotel was also very clean, quiet despite being conveniently located by the highway, with parling right outside.

Nice rooms

Nice rooms

Great hotel to stay if u r flying out of dullas airport shuttle service was excellent . We loved that there was a restaurant in the hotel so we didn’t have to go far to have dinner or breakfast

Great hotel to stay if u r flying out of dullas airport shuttle service was excellent . We loved that there was a restaurant in the hotel so we didn’t have to go far to have dinner or breakfast

Great location near airport

Great location near airport

Great location

Great location

Customer service was rude and absolutely terrible. Not what you need after dealing with flight delays and cancellations for 40 hours!

Customer service was rude and absolutely terrible. Not what you need after dealing with flight delays and cancellations for 40 hours!

This time the toilet was not working properly.

Great place

Waited 45 minutes to get a shuttle from the airport. Two shuttles drove by us and when they finally picked us up, the driver told us he was instructed to only pick up the airline crew and no one else. Really!!!! When we checked in, no apology, nothing! Terrible!

Great place

Waited 45 minutes to get a shuttle from the airport. Two shuttles drove by us and when they finally picked us up, the driver told us he was instructed to only pick up the airline crew and no one else. Really!!!! When we checked in, no apology, nothing! Terrible!

Advertisement show pool but not one there! Part one f reason we booked this facility. Average at best

Advertisement show pool but not one there! Part one f reason we booked this facility. Average at best

This time the toilet was not working properly.

My wife and I chose Crowne Plaza for a one night stay so we could be close by to Dulles Airport as we were departing very early the next morning on our honeymoon trip. We could not have selected a better place for this 1 night stay. We enjoyed the hot tub together with no one there other than just the two of us. Everything about our room was wonderful.

My wife and I chose Crowne Plaza for a one night stay so we could be close by to Dulles Airport as we were departing very early the next morning on our honeymoon trip. We could not have selected a better place for this 1 night stay. We enjoyed the hot tub together with no one there other than just the two of us. Everything about our room was wonderful.

Hotel staff was decent. Restaraunt hours were good. Local area was sketchy. I was approached by two teens that threatened me in the parking lot. I told the front desk and they said they would handle it but security never increased. Close to the interstate which was nice but the local area was not the safest.

Hotel staff was decent. Restaraunt hours were good. Local area was sketchy. I was approached by two teens that threatened me in the parking lot. I told the front desk and they said they would handle it but security never increased. Close to the interstate which was nice but the local area was not the safest.

The bath soap almost empty

The bath soap almost empty

Ease of access to airport good price

Ease of access to airport good price