They were friendly. I have stayed there before but it’s seems they have let the property go. The first room I was in the lights kept flickering and could not get hot water in the shower. And when I did report it to the gentleman at the front desk I was just met with a stare before he finally asked if I would like to switch rooms. Everyone else I encountered at the desk was very friendly and helpful. The people were great the room not so much.

They were friendly. I have stayed there before but it’s seems they have let the property go. The first room I was in the lights kept flickering and could not get hot water in the shower. And when I did report it to the gentleman at the front desk I was just met with a stare before he finally asked if I would like to switch rooms. Everyone else I encountered at the desk was very friendly and helpful. The people were great the room not so much.

Great, convenient stay

Room was very clean! Nice pool

Room was very clean! Nice pool

Overall look, comfort, and vide was a steal for the price. Peaceful area, location. My only down side was confusion on what all the hotel had to offer, but i didn't ask either.

Overall look, comfort, and vide was a steal for the price. Peaceful area, location. My only down side was confusion on what all the hotel had to offer, but i didn't ask either.

It was so loud and kids in the lobby getting coffee in middle of night, could hear everything in our room including people in the pool. Had a guy beating on our door at 2am looking for someone else. Had to get a drink at desk and their bottles of soda are $4 each and flat, no vending machine. Was not impressed at all, will definitely go elsewhere next time.

It was so loud and kids in the lobby getting coffee in middle of night, could hear everything in our room including people in the pool. Had a guy beating on our door at 2am looking for someone else. Had to get a drink at desk and their bottles of soda are $4 each and flat, no vending machine. Was not impressed at all, will definitely go elsewhere next time.

Loved it

Loved it

The stay was fine. Main reason for picking this hotel was that it had a restaurant in the building. The food was delicious but our waiter was terrible. I watched him talk with people at another table for about 10 minutes taking his cell phone our several times to show something to the people at the table. Meanwhile someone else refilled our drinks for us. Also had too wave him down after getting to go boxes to get the check to pay for the meal.

The stay was fine. Main reason for picking this hotel was that it had a restaurant in the building. The food was delicious but our waiter was terrible. I watched him talk with people at another table for about 10 minutes taking his cell phone our several times to show something to the people at the table. Meanwhile someone else refilled our drinks for us. Also had too wave him down after getting to go boxes to get the check to pay for the meal.

Second best hotel in area

This hotel is dated, and smells old. The lobby is hot, as are the hallways. The carpets have not been cleaned in a while. I stepped into the shower then back out into the room to get shampoo. When I stepped back in the shower I had muddy foot prints. Half the rooms face the pool. All the pool noise is made louder by the shape of the roof. The pool rules state the pool is for registered guests only, but there was a pool party for 30+ local kids. They were being dropped off by their parents. The breakfast is powdered eggs, sausage links, cold biscuits and gravy. There is cut fruit if you get there early, like at 6am. Same goes for milk for cereal and juice. There is plenty of bland coffee. You may not leave the breakfast area with any food. The binder in the rooms are out of date. The onsite eatery is Mexican, not a grill and seafood place. The elevators are well used and one has no display for the floor numbers. There was some sort of car meet up in the parking lot that had nothing to do with the hotel, but took up most of the parking spaces. Alton has had better days, and so has this hotel.

This hotel is dated, and smells old. The lobby is hot, as are the hallways. The carpets have not been cleaned in a while. I stepped into the shower then back out into the room to get shampoo. When I stepped back in the shower I had muddy foot prints. Half the rooms face the pool. All the pool noise is made louder by the shape of the roof. The pool rules state the pool is for registered guests only, but there was a pool party for 30+ local kids. They were being dropped off by their parents. The breakfast is powdered eggs, sausage links, cold biscuits and gravy. There is cut fruit if you get there early, like at 6am. Same goes for milk for cereal and juice. There is plenty of bland coffee. You may not leave the breakfast area with any food. The binder in the rooms are out of date. The onsite eatery is Mexican, not a grill and seafood place. The elevators are well used and one has no display for the floor numbers. There was some sort of car meet up in the parking lot that had nothing to do with the hotel, but took up most of the parking spaces. Alton has had better days, and so has this hotel.

We had to go back to check in because bed in room they assigned us was unmade and there was a used towel on the bathroom sink. Pool was closed because “under maintenance.” Room needed deep clean. Heat coming through our closed window on 80• day was crazy hot. Would not recommend Mexican restaurant on site. Hot breakfast was good. Shower was good. Floor was clean. Bed was very comfortable.

We had to go back to check in because bed in room they assigned us was unmade and there was a used towel on the bathroom sink. Pool was closed because “under maintenance.” Room needed deep clean. Heat coming through our closed window on 80• day was crazy hot. Would not recommend Mexican restaurant on site. Hot breakfast was good. Shower was good. Floor was clean. Bed was very comfortable.

It was ok. The pictures make it look really clean and nice but its not. The elevator had pieces of wallpaper coming off, chunks missing & some held up with tape. The temp in the room was hard to get right. It was either to hot or muggy. The pool was broken during our entire 4 day stay.

It was ok. The pictures make it look really clean and nice but its not. The elevator had pieces of wallpaper coming off, chunks missing & some held up with tape. The temp in the room was hard to get right. It was either to hot or muggy. The pool was broken during our entire 4 day stay.

Hotel is becoming run down, and staff were not very friendly, with the exception of the person who checked us in

Hotel is becoming run down, and staff were not very friendly, with the exception of the person who checked us in

Staff were courteous and helpful. Room was clean and tidy. Excellent breakfast

Staff were courteous and helpful. Room was clean and tidy. Excellent breakfast

Great friendly staff

Great friendly staff

Very nice stay

Very nice stay

Sometimes at night, drag racing was taking place outside on the street. Certainly not the hotel's fault, but made sleeping comfortably a challenge.

Sometimes at night, drag racing was taking place outside on the street. Certainly not the hotel's fault, but made sleeping comfortably a challenge.

Nice and good food

Nice and good food