The staff was more then helpful in every aspect, I am Going thru menopause stage and I asked for a fan because I was runing on high heat and the staff at the front desk and the bell men were extremely attentive, MY MOST SINCERE GRATITUDE TO ALL, THEY went above and beyond to Make our stay extremely pleasant.

The staff was more then helpful in every aspect, I am Going thru menopause stage and I asked for a fan because I was runing on high heat and the staff at the front desk and the bell men were extremely attentive, MY MOST SINCERE GRATITUDE TO ALL, THEY went above and beyond to Make our stay extremely pleasant.

There was construction on our floor. Asked for a late check-out and at first they said no. Then yes after I asked for a discount due to the construction. They could have let us know about the construction prior and we would have booked another hotel. But generally should have agreed to a simple late check-out request. Breakfast is average. The hotel in general is on a noisy street and they give you earplugs as a solution. That all said pretty central.

There was construction on our floor. Asked for a late check-out and at first they said no. Then yes after I asked for a discount due to the construction. They could have let us know about the construction prior and we would have booked another hotel. But generally should have agreed to a simple late check-out request. Breakfast is average. The hotel in general is on a noisy street and they give you earplugs as a solution. That all said pretty central.

We had difficulty getting our car out of the nearby parking lot at 4 in the morning. The manager on for the night immediately called for back up and within minutes we were out and on our way to the Milan airport.

Good facilities, breakfast great, but could use better hairdryers

Fantastic!!

Was just ok. Great location. A bit run down and in need of a refresh. Room was clean.

Was just ok. Great location. A bit run down and in need of a refresh. Room was clean.

First time to Milan stayed 2 nights on recommendation of travel agent. Perfect location walk to Duomo and shopping/restaurants. Front staff was excellent!! restaurant superb, lounge staff excellent. Pool is nice amenity but only a few feet deep. The room was below average. No mattress cover found 2 bugs in the bed (a silverfish and a small beetle (after we slept in the bed one night) left the “change the sheets card” on the bed for the cleaning staff along with $10 USD and the sheets were not changed when we returned to the room late at night (there was a stain from the bug still on the sheets) we were exhausted so put a towel down to sleep. Would not stay again too many other choices with clean beds/room.

First time to Milan stayed 2 nights on recommendation of travel agent. Perfect location walk to Duomo and shopping/restaurants. Front staff was excellent!! restaurant superb, lounge staff excellent. Pool is nice amenity but only a few feet deep. The room was below average. No mattress cover found 2 bugs in the bed (a silverfish and a small beetle (after we slept in the bed one night) left the “change the sheets card” on the bed for the cleaning staff along with $10 USD and the sheets were not changed when we returned to the room late at night (there was a stain from the bug still on the sheets) we were exhausted so put a towel down to sleep. Would not stay again too many other choices with clean beds/room.

Location was outstanding! The Duomo and shopping areas were a short walk from the hotel.

Location was outstanding! The Duomo and shopping areas were a short walk from the hotel.

nice

nice

Hotel was clean, in a good location staff was nice. However, when we went to check out, we complained that the air conditioner was not working. We called at midnight and they said they would send someone up to the room at that time. Of course we were exhausted and we said no hoping that it would improve it did not we woke up in the morning and the air conditioner never called. It was hot. When we checked out, we advised the checkout attendant. He said that he could not give us a credit and that there was no manager in the property, I asked for the managers name. They said that they could not give it to me. I asked at what time the manager would be in. They said they were not sure all this information was provided to me by Alessandro attend on August 16, 2024 at 9:30 AM your time, very disappointed that we did not receive some type of credit for the air conditioner, not working and not cooling the entire night Thank you

I will begin with the good. Great value for a prime location in Milan. close to shopping, restaurants and the Duomo. The staff were very warm and welcoming and willing to help with anything we needed. The pool area was great (a little small so not too many guests could be there at one time) and a relief in the wicked hot weather we had! On that note the air conditioning in my room was not working or was a part of the old system as it was explained to me. I like to have a very chilly room so that was an issue for me. Also I don’t think the photos matched my expectations but I didn’t do too much research before booking so that was probably on me! Overall recent stay and a great value for the location!

Hotel was clean, in a good location staff was nice. However, when we went to check out, we complained that the air conditioner was not working. We called at midnight and they said they would send someone up to the room at that time. Of course we were exhausted and we said no hoping that it would improve it did not we woke up in the morning and the air conditioner never called. It was hot. When we checked out, we advised the checkout attendant. He said that he could not give us a credit and that there was no manager in the property, I asked for the managers name. They said that they could not give it to me. I asked at what time the manager would be in. They said they were not sure all this information was provided to me by Alessandro attend on August 16, 2024 at 9:30 AM your time, very disappointed that we did not receive some type of credit for the air conditioner, not working and not cooling the entire night Thank you

I will begin with the good. Great value for a prime location in Milan. close to shopping, restaurants and the Duomo. The staff were very warm and welcoming and willing to help with anything we needed. The pool area was great (a little small so not too many guests could be there at one time) and a relief in the wicked hot weather we had! On that note the air conditioning in my room was not working or was a part of the old system as it was explained to me. I like to have a very chilly room so that was an issue for me. Also I don’t think the photos matched my expectations but I didn’t do too much research before booking so that was probably on me! Overall recent stay and a great value for the location!

Good location, Greta people at the front desk

Good location, Greta people at the front desk

Great location - clean and equipped rooms. Nothing bad to say.

Great location - clean and equipped rooms. Nothing bad to say.

Good stay

Good stay

Location

Location

Ok

Ok

Stay was outstanding except our last night the fire alarm kept going off for many hours. Did not sleep at all. Otherwise would have been five stars.

Stay was outstanding except our last night the fire alarm kept going off for many hours. Did not sleep at all. Otherwise would have been five stars.

The air conditioning was terrible. We were sweat every night which made ot so difficult to sleep. I went downstairs and asked for someone to come and fix our air conditioning and no one ever arrived. I paid over $400 a night for this place and we were sweating in our room. I regretted staying here. We were here for five nights total