The bed was so uncomfortable both my self and my son have had to see the doctor with our backs . My son’s shower wouldn’t go past warm because the valve was set up wrong . The sofas in the rooms were so old you couldn’t sit on them or you will fall into them . When functions were on people huddled around the front door smoking and blew smoke in your face when you walked in . I booked 3 rooms and all of them were just as bad . I spoke to the receptionist about this and she told me people like the soft beds they say they are like sleeping on a cloud and they can’t please everyone. I also mentioned that there were no bathrobes in the room so didn’t make use of the spa . She said they have never put bathrobes in the room and it was down to the 3rd party putting the wrong details . I said it’s a spa hotel ? Wouldn’t you put bathrobes in a room? It’s such a shame because it’s a lovely looking hotel . One night would have probably been ok but 1 week was too much .

The bed was so uncomfortable both my self and my son have had to see the doctor with our backs . My son’s shower wouldn’t go past warm because the valve was set up wrong . The sofas in the rooms were so old you couldn’t sit on them or you will fall into them . When functions were on people huddled around the front door smoking and blew smoke in your face when you walked in . I booked 3 rooms and all of them were just as bad . I spoke to the receptionist about this and she told me people like the soft beds they say they are like sleeping on a cloud and they can’t please everyone. I also mentioned that there were no bathrobes in the room so didn’t make use of the spa . She said they have never put bathrobes in the room and it was down to the 3rd party putting the wrong details . I said it’s a spa hotel ? Wouldn’t you put bathrobes in a room? It’s such a shame because it’s a lovely looking hotel . One night would have probably been ok but 1 week was too much .

Our 1 night stay was good. Reception very friendly and helpful. This is a decent place to stay, ok, a little tired here and there but, comfortable and does its job very well. The drinks and food expensive (didn’t try) as we think this large hotel is used by business customers, probably on expense accounts. Set in large grounds away from town youll need to drive if you wish to eat elsewhere.

Our 1 night stay was good. Reception very friendly and helpful. This is a decent place to stay, ok, a little tired here and there but, comfortable and does its job very well. The drinks and food expensive (didn’t try) as we think this large hotel is used by business customers, probably on expense accounts. Set in large grounds away from town youll need to drive if you wish to eat elsewhere.

Great hotel with a welcoming feel, very comfy beds and the spa, pool and gym are excellent. My only problem was finding somewhere to park but there was a wedding and if you have limited mobility not brilliant as an old building. Very friendly staff.

The room was very tired and cramped, even though I had upgraded from a basic room. The glassware was dirty and there wasn’t enough towels provided for 3 guests. We also used the pool facilities during our stay. The spa was ok but the pool water was very cold.

The room was very tired and cramped, even though I had upgraded from a basic room. The glassware was dirty and there wasn’t enough towels provided for 3 guests. We also used the pool facilities during our stay. The spa was ok but the pool water was very cold.

Lovely comfortable room with greet spa facilities. Wish the evening menu had more options.

Lovely comfortable room with greet spa facilities. Wish the evening menu had more options.

I felt dinner was not value for money and 4.75 for a bottle of water was steep.

I felt dinner was not value for money and 4.75 for a bottle of water was steep.

Dissatisfied with the room we got, it was not at all similar to the one we booked, it was not even a bit similar to what the photos showed.Staff at the hotel was great and very helpful.

Dissatisfied with the room we got, it was not at all similar to the one we booked, it was not even a bit similar to what the photos showed.Staff at the hotel was great and very helpful.

Rooms are very tired (stained carpets and walls). Minimal toiletries provided, no conditioner. Breakfast was ok but choice limited, no fresh bread, rolls. Not much fruit on offer. No boiled eggs. I thought it was pretty poor. Also didn’t like the fact you had to reach over breakfast items to get plates etc, it didn’t seem very hygienic. Staff were all very polite and helpful. Dinner was very good, outside seating area nice and enjoyed the pool. Only visiting due to convenient location to family, I’d have been quite disappointed if staying for a holiday.

Rooms are very tired (stained carpets and walls). Minimal toiletries provided, no conditioner. Breakfast was ok but choice limited, no fresh bread, rolls. Not much fruit on offer. No boiled eggs. I thought it was pretty poor. Also didn’t like the fact you had to reach over breakfast items to get plates etc, it didn’t seem very hygienic. Staff were all very polite and helpful. Dinner was very good, outside seating area nice and enjoyed the pool. Only visiting due to convenient location to family, I’d have been quite disappointed if staying for a holiday.

The main hotel is lovely. Paid to upgrade to a premium double with garden view. Nice room with a view of the garden. Bed was a double but there’s enough room for a king which nowadays most hotels offer especially in a deluxe room. One fatty & there’s no room. Nice luxury soft furnishings. Plenty of tea & coffee plus coffee machine. You can ask for fresh milk. Bathroom had a shower over bath - most hotels have walk ins in luxury rooms but wished I’d specified a walk in shower as I had a job to get my leg over bath but that’s my fault. Nice Elemis toiletries. Big bathroom. Garden was lovely so we ate outside from the bar menu. I had chicken Caesar salad which was lovely even though it was pricey. Hubby had burger & fries, nice burger but not many (tiny) fries , again pricey. Although you do expect to pay more in a hotel like this as it must take a lot to run & maintain. Beautiful setting for a wedding & one was to take place the day we left. We were woken 8am by the continuous very loud strimming of the lawn. I thought that could have been done on a weekday afternoon (Friday) rather than first thing. It was only a hour but the constant noise was awful. We’d planned to lie in as breakfast was served until 11. Overall fantastic staff, great service,, beautiful setting, lovely room in main house. It’s worth paying extra to have a garden view. Would go again.

The main hotel is lovely. Paid to upgrade to a premium double with garden view. Nice room with a view of the garden. Bed was a double but there’s enough room for a king which nowadays most hotels offer especially in a deluxe room. One fatty & there’s no room. Nice luxury soft furnishings. Plenty of tea & coffee plus coffee machine. You can ask for fresh milk. Bathroom had a shower over bath - most hotels have walk ins in luxury rooms but wished I’d specified a walk in shower as I had a job to get my leg over bath but that’s my fault. Nice Elemis toiletries. Big bathroom. Garden was lovely so we ate outside from the bar menu. I had chicken Caesar salad which was lovely even though it was pricey. Hubby had burger & fries, nice burger but not many (tiny) fries , again pricey. Although you do expect to pay more in a hotel like this as it must take a lot to run & maintain. Beautiful setting for a wedding & one was to take place the day we left. We were woken 8am by the continuous very loud strimming of the lawn. I thought that could have been done on a weekday afternoon (Friday) rather than first thing. It was only a hour but the constant noise was awful. We’d planned to lie in as breakfast was served until 11. Overall fantastic staff, great service,, beautiful setting, lovely room in main house. It’s worth paying extra to have a garden view. Would go again.

Comfortable beds, wonderful food and really lovely bar staff, but the room was very tatty and tired, and noise from adjoining rooms / the corridor was significant.

Comfortable beds, wonderful food and really lovely bar staff, but the room was very tatty and tired, and noise from adjoining rooms / the corridor was significant.

Woken 3 times in the night by flushing toilet in next door room; problem with insulation. I otherwise a pleasant stay.

Woken 3 times in the night by flushing toilet in next door room; problem with insulation. I otherwise a pleasant stay.

A beautiful place with brilliant staff

A beautiful place with brilliant staff

Very lovely staff nice room good breakfast lovely pool

Very lovely staff nice room good breakfast lovely pool

We stayed one night to celebrate our anniversary and will return. The decor is a little tired in places but everything else is exceptional. The staff are very friendly and accommodating, the room was spotless with great aircon, super comfy bed, Elemis toiletries, fresh milk, fridge, coffee pod machine and smart TV. Excellent mineral water tap in hallway with choice of still or sparking and cut glass jug and glasses in room. Beautiful historic building, lovely outdoor seating area and exceptional food. Thank you for making our stay completely relaxing.

We stayed one night to celebrate our anniversary and will return. The decor is a little tired in places but everything else is exceptional. The staff are very friendly and accommodating, the room was spotless with great aircon, super comfy bed, Elemis toiletries, fresh milk, fridge, coffee pod machine and smart TV. Excellent mineral water tap in hallway with choice of still or sparking and cut glass jug and glasses in room. Beautiful historic building, lovely outdoor seating area and exceptional food. Thank you for making our stay completely relaxing.

Really really nice hotel and dog friendly. Lovely rooms and the spa and pool is fantastic.

Really really nice hotel and dog friendly. Lovely rooms and the spa and pool is fantastic.

Always a good place to stay and a quiet nights rest. Food and drink are good, if a little pricey, but I am from the north so am not used to pricing siren south

Always a good place to stay and a quiet nights rest. Food and drink are good, if a little pricey, but I am from the north so am not used to pricing siren south

We ate breakfast around 10 it was a bit “tired”