Our stay was great. Try not to book too much in advance, there was a price discrepancy but hotel management was very helpful to resolve it. The construction of the new spa didn't have any effects on our stay, but a few restaurants were still closed.

It was quiet, relaxing, beautiful and worth every penny!

It was quiet, relaxing, beautiful and worth every penny!

We drove up in our RV Van and they were more than accommodating to park it for us to where we could still get access to it. From the moment that we arrived, to the time we left, every staff member was extremely nice/helpful. we used your dog sitting services, and our doggie seemed tired out when we picked him up, which is great. We ate at the fondue restaurant and our server - Melanie, I believe-was a lot of fun and helpful with hiking suggestions etc. The view from our room was outstanding. Will be back again some day.

We drove up in our RV Van and they were more than accommodating to park it for us to where we could still get access to it. From the moment that we arrived, to the time we left, every staff member was extremely nice/helpful. we used your dog sitting services, and our doggie seemed tired out when we picked him up, which is great. We ate at the fondue restaurant and our server - Melanie, I believe-was a lot of fun and helpful with hiking suggestions etc. The view from our room was outstanding. Will be back again some day.

Great concierge service by Amir and great experience with Fan during e bike tour. Front desk staff was sub par and Lakeview restaurant service was terrible. The worst dining experience of our trip

Great concierge service by Amir and great experience with Fan during e bike tour. Front desk staff was sub par and Lakeview restaurant service was terrible. The worst dining experience of our trip

We recently stayed at the Fairmount Chateau which is in a beautiful location, but felt completely overcharged. We spent four nights in a lake view room on the 8th floor, paying an exorbitant $1200 USD per night, and the experience didn't come close to meeting our expectations. The room was tiny, stuffed with oversized, worn furniture, and poorly designed. The bathroom was shockingly small, with split-hinged doors that made it feel more like an old saloon than a luxury hotel. The tub was peeling, baseboards were chipped and dirty, and the plastic toilet seat was scratched beyond the point where it should be replaced. There was almost no counter space, and two people couldn't use the bathroom without bumping into each other. To make matters worse, construction from 8 AM to 6 PM ruined the view and added noise, making the stay even more disappointing. While the staff was great, the room was nowhere near worth the $1200 price tag. The hotel management should be embarrassed by the condition of room 833.