Chair in room was broken, lamp was broken, hook for hanging cloths on bathroom door broken off, stains on floor and furniture

Everything great for the price. Had refrigerator but no microwave which when traveling through for 1 day it wasn't a big deal. Nice stay for a road trip.

Everything great for the price. Had refrigerator but no microwave which when traveling through for 1 day it wasn't a big deal. Nice stay for a road trip.

I was horrible. we walked in the room and there were roaches!!! We ran out of there and I was charged and still waiting for my refund. We had to find a new hotel to stay at. Absolutely disgusting!!!

I was horrible. we walked in the room and there were roaches!!! We ran out of there and I was charged and still waiting for my refund. We had to find a new hotel to stay at. Absolutely disgusting!!!

I was wrongly accused of smoking in my room and paid $100 cash deposit. I would be ware of things like that with deals. I went to relax and the pool was not open it was not a very good experience. The evening Man was very pleasant.

I was wrongly accused of smoking in my room and paid $100 cash deposit. I would be ware of things like that with deals. I went to relax and the pool was not open it was not a very good experience. The evening Man was very pleasant.

This place is expensive but has no microwave in the room. Through out the hotel there is only one microwave in the lobby

This place is expensive but has no microwave in the room. Through out the hotel there is only one microwave in the lobby

Their pool was unexpectedly closed, which was disappointing for my daughter. The walls in the room had multiple damaged spots in the drywall like someone punched the walls.

Their pool was unexpectedly closed, which was disappointing for my daughter. The walls in the room had multiple damaged spots in the drywall like someone punched the walls.

This place is dirty and smells disgusting

This place is dirty and smells disgusting

Good hotel

The pool was not open. I didn’t see anyone in the bar, although I heard it was supposed to be open at 4.

The pool was not open. I didn’t see anyone in the bar, although I heard it was supposed to be open at 4.

Beautiful interior

Beautiful interior

So i reserved this room about a week prior to when id be checking in. Both the hotels website AND Expedia's site said there was a pool. Checkin day comes, we get all the way down there and theres a sign on the door saying pool was closed!! Thank you for understanding... understanding?? Not so much when ive got a 9 & 7 yr old looking forward to it!! After poking around in reviews, i see others saying the same thing. When you look/pay for certain amenities, you fully expect to be able to use them. Neither the hotels or Expedia's website mentioned a pool closure. Id have never booked if there wasnt a pool.

So i reserved this room about a week prior to when id be checking in. Both the hotels website AND Expedia's site said there was a pool. Checkin day comes, we get all the way down there and theres a sign on the door saying pool was closed!! Thank you for understanding... understanding?? Not so much when ive got a 9 & 7 yr old looking forward to it!! After poking around in reviews, i see others saying the same thing. When you look/pay for certain amenities, you fully expect to be able to use them. Neither the hotels or Expedia's website mentioned a pool closure. Id have never booked if there wasnt a pool.

Pool was closed

Room is decent, pool out of order, property loud and lots of people hanging out in the parking lots felt a bit unsafe

Pool was closed

Room is decent, pool out of order, property loud and lots of people hanging out in the parking lots felt a bit unsafe

Ok

Clean and convenient to what i was doing.

Clean and convenient to what i was doing.

Ok

Hotel was in a nice location for me to get to everything I needed and was reasonably priced. Staff was nice on entry. Room was clean when I got there, fridge and drawers, lighting was good, by the closet was a tad dark but not an issue. Nice look in the room with a “rustic” feel. Stayed for three nights (saw the cleaning staff going into the rooms while we were leaving and they missed our room. Next day same thing. Third day I asked the person at the front if we could at least get some new towels and the garbage taken out and they said absolutely and wrote them a note too. Got back five hours later and never happened. There’s a comunal microwave on each floor which lead to bad smells in the hall ways as they too gets missed on cleaning. Overall an okay stay, beds and pillows comfy. Pool wasn’t open but wasn’t going to use it anyways. Still a good stay but the small things add up.

Hotel was in a nice location for me to get to everything I needed and was reasonably priced. Staff was nice on entry. Room was clean when I got there, fridge and drawers, lighting was good, by the closet was a tad dark but not an issue. Nice look in the room with a “rustic” feel. Stayed for three nights (saw the cleaning staff going into the rooms while we were leaving and they missed our room. Next day same thing. Third day I asked the person at the front if we could at least get some new towels and the garbage taken out and they said absolutely and wrote them a note too. Got back five hours later and never happened. There’s a comunal microwave on each floor which lead to bad smells in the hall ways as they too gets missed on cleaning. Overall an okay stay, beds and pillows comfy. Pool wasn’t open but wasn’t going to use it anyways. Still a good stay but the small things add up.

The property was not bad at all. It was 3 things that really bothered me. 1) They closed the pool at 5pm on the Friday when we arrived. According to them the pool at a leak. This was not the fact. They did not want to clean the pool while being sold out for the whole weekend with all the concerts. 2) 1 Staff member was horribly rude to us. Our fridge was not working and he told us he couldn't do anything for us and that he hates his job. 3) Our fridge was broken - Took 2 days for them to switch the fridge over after being told they couldn't do anything for us. The hotel was nice but these things really did effect our stay.

The property was not bad at all. It was 3 things that really bothered me. 1) They closed the pool at 5pm on the Friday when we arrived. According to them the pool at a leak. This was not the fact. They did not want to clean the pool while being sold out for the whole weekend with all the concerts. 2) 1 Staff member was horribly rude to us. Our fridge was not working and he told us he couldn't do anything for us and that he hates his job. 3) Our fridge was broken - Took 2 days for them to switch the fridge over after being told they couldn't do anything for us. The hotel was nice but these things really did effect our stay.