There were no regular bath towels...only wash cloths and hand towels

There were no regular bath towels...only wash cloths and hand towels

Instead of a double bed, we were given a room with two single beds. Although I booked a room with a double bed and received a booking confirmation. When we checked in, we were told that there were no rooms. The room was dirty and had cockroaches. For breakfast there was only coffee and a muffin. I do not recommend this hotel.

Instead of a double bed, we were given a room with two single beds. Although I booked a room with a double bed and received a booking confirmation. When we checked in, we were told that there were no rooms. The room was dirty and had cockroaches. For breakfast there was only coffee and a muffin. I do not recommend this hotel.

You get what you pay for. Hotel was low budget and in desperate need of repairs. There was a stench in our room and throughout the hallways of the property (pot and cigarette smoke). There was also a group of sketchy individuals in the parking lot drinking beer and being loud and obnoxious. Would not recommend for individuals traveling alone or those with small children as it did not feel safe.

You get what you pay for. Hotel was low budget and in desperate need of repairs. There was a stench in our room and throughout the hallways of the property (pot and cigarette smoke). There was also a group of sketchy individuals in the parking lot drinking beer and being loud and obnoxious. Would not recommend for individuals traveling alone or those with small children as it did not feel safe.

There was no coffee make, and the rooms need to be updated.

There was no coffee make, and the rooms need to be updated.

The room i had bed bugs in it and they move me to another room that did not have bed bugs so me and my kids love that room 117 so thank you so much for that and we had a great sleep and thank you staff for understanding

The room i had bed bugs in it and they move me to another room that did not have bed bugs so me and my kids love that room 117 so thank you so much for that and we had a great sleep and thank you staff for understanding

I had to canceled original reservation extended stay America because their elevator was broken since my son is on wheelchair. So I made another reservation to extended stay America near that extended stay America through Hotels. Com. It was totally different looking compared pictures on Hotels. Com. So thirty, so I had to clean, and they can't provide kitchen packages at all. I made reservation on extended stay America because they have kitchen. There was no reason to stay longer, so I move to town home marriott. Manager apologize and return one night charge but I will never make an reservation for extended stay America.

I had to canceled original reservation extended stay America because their elevator was broken since my son is on wheelchair. So I made another reservation to extended stay America near that extended stay America through Hotels. Com. It was totally different looking compared pictures on Hotels. Com. So thirty, so I had to clean, and they can't provide kitchen packages at all. I made reservation on extended stay America because they have kitchen. There was no reason to stay longer, so I move to town home marriott. Manager apologize and return one night charge but I will never make an reservation for extended stay America.

We left after 1 night due to the smell of marijuana int he hallways both upon check in at 1am in the morning and upon going to breakfast at 8am. The breakfast was also very scant, there was coffee and muffins, no juice or anything else.

We left after 1 night due to the smell of marijuana int he hallways both upon check in at 1am in the morning and upon going to breakfast at 8am. The breakfast was also very scant, there was coffee and muffins, no juice or anything else.

Friendly

Friendly

My non smoking room stunk like cig smoke, had to buy Lysol and plugins. Being extended stay I think it has many longer tenants, will avoid these types of hotels next time.

My non smoking room stunk like cig smoke, had to buy Lysol and plugins. Being extended stay I think it has many longer tenants, will avoid these types of hotels next time.

Loved the shower

Loved the shower

The experience was ok

The experience was ok

The staff was friendly

The staff was friendly

Not to clean

Not to clean

It’s totally different from the pictures in the internet. They have people living there. The room was so dirty, bad conditions inside and outside. We had to go somewhere else.

It’s totally different from the pictures in the internet. They have people living there. The room was so dirty, bad conditions inside and outside. We had to go somewhere else.

I had a terrible stay at this hotel. And, unfortunately I had to stay there for 3 nights. I paid $570 (tax included) for 3 nights when booked the room three months ago. And back then, the average rating of this hotel is 7.8. For $190 per night, I thought I would get a decent experience. But it was terrible. First, the linens are OLD and DIRTY. The towels had clear signs of wear-and-tear. And, the towels were dirty. They were not white towels anymore. Kinda light gray. And, I've seen yellow, red, and black stains on them. They so dirty, that I had to buy a roll of paper towels to use after shower. Secondly, the room is noisy. I could hear people talking or snoring in the next room. What made it worse is, when some other room used the water, the water pipes in my room would give loud vibrating noise, like a power wash. I was waken up one night, because some room used the water after mid-night. Thirdly, some of the staff (not all) are indifferent. When I complained about the water pipe noise, one staff was like it was an old building. No sign of apology. I did not expect them to fix the water pipe, but at least move me to another room. But, NO, he did not care. I was stuck with them and could NOT cancel the booking after staying overnight already. I felt being tricked into booking this hotel. Three months ago, the rating was 7.8. I don't understand how they could get an average 7.8 rating with that level of service and room condition.

I had a terrible stay at this hotel. And, unfortunately I had to stay there for 3 nights. I paid $570 (tax included) for 3 nights when booked the room three months ago. And back then, the average rating of this hotel is 7.8. For $190 per night, I thought I would get a decent experience. But it was terrible. First, the linens are OLD and DIRTY. The towels had clear signs of wear-and-tear. And, the towels were dirty. They were not white towels anymore. Kinda light gray. And, I've seen yellow, red, and black stains on them. They so dirty, that I had to buy a roll of paper towels to use after shower. Secondly, the room is noisy. I could hear people talking or snoring in the next room. What made it worse is, when some other room used the water, the water pipes in my room would give loud vibrating noise, like a power wash. I was waken up one night, because some room used the water after mid-night. Thirdly, some of the staff (not all) are indifferent. When I complained about the water pipe noise, one staff was like it was an old building. No sign of apology. I did not expect them to fix the water pipe, but at least move me to another room. But, NO, he did not care. I was stuck with them and could NOT cancel the booking after staying overnight already. I felt being tricked into booking this hotel. Three months ago, the rating was 7.8. I don't understand how they could get an average 7.8 rating with that level of service and room condition.

I was at this location for one month during that time there are several sketchy people in the parking lot and wandering the halls in the wee hours either side of me had very nice quiet people I had to request dishes pots and pans and ended up buying new ones because of the condition of what they gave me

I was at this location for one month during that time there are several sketchy people in the parking lot and wandering the halls in the wee hours either side of me had very nice quiet people I had to request dishes pots and pans and ended up buying new ones because of the condition of what they gave me