Smell in pillows too old need update complete rooms outside has bad apirences

Nice quiet stay with good breakfast!

Nice quiet stay with good breakfast!

Our suite was huge. Very clean and nice. Staff we very friendly and accommodating.

Our suite was huge. Very clean and nice. Staff we very friendly and accommodating.

Offered breakfast but was always out of something,never had any juice(machine broken),also the doors at ends won’t open with key,had to go through the main lobby,this used to be a nice hotel but is running down fast

Offered breakfast but was always out of something,never had any juice(machine broken),also the doors at ends won’t open with key,had to go through the main lobby,this used to be a nice hotel but is running down fast

The first room the gave us had beds that had already been used. Beds had not been changed! Second room had plastic soda bottles under the TV stand. Floor also had fine sand all over it. Breakfast was very limited. Juice machine was out of order, milk was not available. Forks were not available. Pastries were limited - not available. Realize that this was not just a one day occurrence but both days of our stay and not at the end of the dining hours. Needless to say we will not be back!

The first room the gave us had beds that had already been used. Beds had not been changed! Second room had plastic soda bottles under the TV stand. Floor also had fine sand all over it. Breakfast was very limited. Juice machine was out of order, milk was not available. Forks were not available. Pastries were limited - not available. Realize that this was not just a one day occurrence but both days of our stay and not at the end of the dining hours. Needless to say we will not be back!

Pro: Clean bed Cons: bathroom floor dirty, asked for extra pillows for the pullout, was told the hotels doesn’t have extra pillows, there weren’t any dishes or utensils in the kitchen, mold on the air conditioner

Pro: Clean bed Cons: bathroom floor dirty, asked for extra pillows for the pullout, was told the hotels doesn’t have extra pillows, there weren’t any dishes or utensils in the kitchen, mold on the air conditioner

Parking lot had some maintenance issues

Property was nice. From an experienced housekeeper of 20 years the hall floors could use a little more attention. Staff where pleased and rooms was nice.

Disapointed. No clock in room. No tissues in room. Counter was dirty. Fridge was warm..had to pull it out to make adjustment. Breakfast was ok at best. Juice machine did not work. Pets allowed in the pool/spa area.

Disapointed. No clock in room. No tissues in room. Counter was dirty. Fridge was warm..had to pull it out to make adjustment. Breakfast was ok at best. Juice machine did not work. Pets allowed in the pool/spa area.

Property was nice. From an experienced housekeeper of 20 years the hall floors could use a little more attention. Staff where pleased and rooms was nice.

I was an out of towner. I like that they accepted my dogs. Keith was amazing and my dogs were not trouble some. Likes: Their chef is amazing with their breakfast! The hotel has coffee 24/7. The hotel is always clean. My room was clean when I arrived. Hotel is modern. Cookies were made, but stopped by the 3rd day? The lost Island is 5 minutes away. Perkins restaurant is right next door. Habitat restore is right next door as well LOL( opens on Tuesday) Cedar Falls is 15 minutes away. Dislike: I requested room service almost everyday of my stay, even stated I’m getting ready to walk my dogs, while housekeeping were on the same floor. I even waited while in my hotel room(was not going to wait all day-I didn’t go there for that) so they can come into the room to clean. I feel I was intentionally ignored. Every other dayI had to request something-(new linens). The day before my departure, I requested a new comforter and made up the beds myself. Regardless, the room was left immaculate, regardless of the dogs and my daughter, as I clean up after myself and them.

I was an out of towner. I like that they accepted my dogs. Keith was amazing and my dogs were not trouble some. Likes: Their chef is amazing with their breakfast! The hotel has coffee 24/7. The hotel is always clean. My room was clean when I arrived. Hotel is modern. Cookies were made, but stopped by the 3rd day? The lost Island is 5 minutes away. Perkins restaurant is right next door. Habitat restore is right next door as well LOL( opens on Tuesday) Cedar Falls is 15 minutes away. Dislike: I requested room service almost everyday of my stay, even stated I’m getting ready to walk my dogs, while housekeeping were on the same floor. I even waited while in my hotel room(was not going to wait all day-I didn’t go there for that) so they can come into the room to clean. I feel I was intentionally ignored. Every other dayI had to request something-(new linens). The day before my departure, I requested a new comforter and made up the beds myself. Regardless, the room was left immaculate, regardless of the dogs and my daughter, as I clean up after myself and them.

Hot tub been broken for many months, key cards dont work outside so have to walk in main door alot. Parking lots only accessed from one area. 2nd level is a joke when there is 24 steps to stairs and no warning about this when booking. Tv had a total of like 15 channels, breakfest was very limited at best and very short for services. One thing want to do on vacation is relax in hottub and cant even do that.

Hot tub been broken for many months, key cards dont work outside so have to walk in main door alot. Parking lots only accessed from one area. 2nd level is a joke when there is 24 steps to stairs and no warning about this when booking. Tv had a total of like 15 channels, breakfest was very limited at best and very short for services. One thing want to do on vacation is relax in hottub and cant even do that.

Check in took forever

Check in took forever

There was a flashing light in the room from the fire detector that went on all night. It was like trying to sleep next to someone on their phone every few minutes. There was only two towels in the bathroom. I'm not saying I needed a bunch, but why so stingy? It was clean, but overall I wasn't overly impressed for the price.

There was a flashing light in the room from the fire detector that went on all night. It was like trying to sleep next to someone on their phone every few minutes. There was only two towels in the bathroom. I'm not saying I needed a bunch, but why so stingy? It was clean, but overall I wasn't overly impressed for the price.

I had the best sleep in this hotel the bed and pillows were really soft

I had the best sleep in this hotel the bed and pillows were really soft

It was almost impossible to ever find anyone at the front desk.

It was almost impossible to ever find anyone at the front desk.

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Wanted to work out in the morning and equipment was broke

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Wanted to work out in the morning and equipment was broke