Very nice staff, held my boxes for two days until I got there for my stay. Thank you

Smell of entry and elevator was bad. Smell of room was worse. Left after one night and couldn’t even get a refund for the second night that I wasn’t even staying there. Manager said there was no smell At All. Said she stayed in room for 1 hour to check. Laughable. Unbelievable.

Smell of entry and elevator was bad. Smell of room was worse. Left after one night and couldn’t even get a refund for the second night that I wasn’t even staying there. Manager said there was no smell At All. Said she stayed in room for 1 hour to check. Laughable. Unbelievable.

Elevator stopped working same day of check in… the room we had was dirty… food, dog hairs in the room

Elevator stopped working same day of check in… the room we had was dirty… food, dog hairs in the room

Beautiful

Beautiful

Our room had a horrible smell. A mix of smoke and musk.

Our room had a horrible smell. A mix of smoke and musk.

While most staff are good. Here are couple of issues. 1. As it is extended stay I want to tidy up the room and I asked the cleaning lady for a sweeper which is in the cleaning trolley there and she was not cooeprative saying me buy your own. Another cleaner male person was generous enough to spare the sweeper later on. 2. The same cleaning lady was clearning post 6 am when coffee machine needs to be opened and was the same again saying that coffee machine only after 6 am while it is 6:10. Later she was ok to rush and bring the coffee. These things could be improved. 3. Check out time while is 11 am I asked for an extension as was there for 10 days and the staff said on the dot at 11:00 AM. I understand that sometimes it cannot be extended but the way they communicate matters. Just that don't expect much support from staff, they just go by the rules. Otherwise the suites were ok for the price.

While most staff are good. Here are couple of issues. 1. As it is extended stay I want to tidy up the room and I asked the cleaning lady for a sweeper which is in the cleaning trolley there and she was not cooeprative saying me buy your own. Another cleaner male person was generous enough to spare the sweeper later on. 2. The same cleaning lady was clearning post 6 am when coffee machine needs to be opened and was the same again saying that coffee machine only after 6 am while it is 6:10. Later she was ok to rush and bring the coffee. These things could be improved. 3. Check out time while is 11 am I asked for an extension as was there for 10 days and the staff said on the dot at 11:00 AM. I understand that sometimes it cannot be extended but the way they communicate matters. Just that don't expect much support from staff, they just go by the rules. Otherwise the suites were ok for the price.

very nice

very nice

Had some issues with payment but they are really nice and helpful. The new manager is doing a good job with managing the place.

Had some issues with payment but they are really nice and helpful. The new manager is doing a good job with managing the place.

Front desk wouldn't take my fiance's temp id. They were super rude and wouldn't let me extend, but I looked online, plenty of rooms were available. Not sure what their problem was, but they were not friendly at all with us.

Front desk wouldn't take my fiance's temp id. They were super rude and wouldn't let me extend, but I looked online, plenty of rooms were available. Not sure what their problem was, but they were not friendly at all with us.

Dirty, unsafe, terrible costumer service

Hotel had a strange odor. We requested room service and was told they don’t provide daily room service only at checkout.

Dirty, unsafe, terrible costumer service

Hotel had a strange odor. We requested room service and was told they don’t provide daily room service only at checkout.

This is an extended stay hotel. Therefore they run it like a prison. The mattress was one step above and air mattress and the pillows might have just have been filled with paper. There were bug droppings. visible so I put everything in the refrigerator so i wouldn't bring home pests. Sketchy guests malingered outside the hotel at check in. The housekeepers knocked heavily on the door in the morning well before check out. Pay the $30 bucks more and stay somewhere that you can get a good night's sleep.

This is an extended stay hotel. Therefore they run it like a prison. The mattress was one step above and air mattress and the pillows might have just have been filled with paper. There were bug droppings. visible so I put everything in the refrigerator so i wouldn't bring home pests. Sketchy guests malingered outside the hotel at check in. The housekeepers knocked heavily on the door in the morning well before check out. Pay the $30 bucks more and stay somewhere that you can get a good night's sleep.

The people were nice as was were the public areas. The floors in our room, however, were caked in food and mud. Also, the room wasn’t fully set up. If you go, bring dishwasher detergent and some of your own cleaning supplies so that you don’t have to pay extra.

The people were nice as was were the public areas. The floors in our room, however, were caked in food and mud. Also, the room wasn’t fully set up. If you go, bring dishwasher detergent and some of your own cleaning supplies so that you don’t have to pay extra.

Loved it

Loved it

It was not clear this was an extended stay property. We may have chosen differently if we had known that. We also did not realize that dogs were Welcome. This may have been something I overlooked. It was clean and check in easy

It was not clear this was an extended stay property. We may have chosen differently if we had known that. We also did not realize that dogs were Welcome. This may have been something I overlooked. It was clean and check in easy

I had the worst experience at this hotel. After checking in at the hotel, I had a stomachache and needed to use the toilet urgently, but the toilet in my room could not be flushed, which made me and my other half have a very embarrassing experience. After the staff changed the room for us, we found that the hotel elevator and our room both have a sugnigicant hygiene issue and there were some unknown stains on the sheets. More importantly, the surroundings of the hotel and the people around the hotel let us feel really uncomfortable- of being in a very unsafe place. When I asked to leave early and asked if I could get a refund, I was refused, which was very disappointing. We booked 2 nights but we DID NOT even stay there, we left straight away and went to another hotel. (BTW front desk closes at 10PM) The staff was friendly tho...

I had the worst experience at this hotel. After checking in at the hotel, I had a stomachache and needed to use the toilet urgently, but the toilet in my room could not be flushed, which made me and my other half have a very embarrassing experience. After the staff changed the room for us, we found that the hotel elevator and our room both have a sugnigicant hygiene issue and there were some unknown stains on the sheets. More importantly, the surroundings of the hotel and the people around the hotel let us feel really uncomfortable- of being in a very unsafe place. When I asked to leave early and asked if I could get a refund, I was refused, which was very disappointing. We booked 2 nights but we DID NOT even stay there, we left straight away and went to another hotel. (BTW front desk closes at 10PM) The staff was friendly tho...

Disgusting, dirty, unsafe. Homeless living onsite in there cars, the front office people are ghetto, nasty people. Unsure how they are working here. Hallways bd rooms smell like pee.