The staff was extremely friendly and nice. The property has a great location and is very attractive from the outside. The lobby is also spacious and the bar is very pretty. The condition of the carpet in the hallways was not good, there is no chair in the room, and we had no idea it was located so close to train tracks. There were issues with the shower doo, it wouldn't stay closed. You need to get out of the bed to turn the bedside lamps on and off.

Very friendly staff, quite comfortable room.

Very friendly staff, quite comfortable room.

I had high hopes for this place. We arrived to our room and there was candy, straws and paper under the desk which we ignored. The toilet had a urine smell think it was caused by the toilet not flushing completely sprayed Lysol the T.V. Had 2 bright Pixels that distracted you while watching not to mention it was so dark you could barely see what was on. The A/C was so cold we had to ask for an extra blanket which really didnt help. We tried to turn the thermostat up to a hotter temp but about 1hr we were freezing again. The pillows were like marshmallows very uncomfortable. We thought about ordering room service only to realize that we had no where to eat if we did. They had no seats to sit in to watch T.V. Except for some roll around stools which were useless. No shear curtain so you could open and let Light in which the room really needed. Because in the main light fixture they had 2 burnt lights. Not enough plug outlets for modern day work their Internet if any was super slow. I have been passing this place for at least the last 40yrs wondering if i could ever afford to stay at a golden years hotel which i figured would be elegant and unique only to be so desappointed but for the money i spent to stay there for 2 nights i expected much more. So you will not get any good stars from me Highly Disappointed. And I sure there is many things i am Missing that was wrong about this hotel. But you know I took the chance of booking and I wasted my time and money. It needs HELP

I had high hopes for this place. We arrived to our room and there was candy, straws and paper under the desk which we ignored. The toilet had a urine smell think it was caused by the toilet not flushing completely sprayed Lysol the T.V. Had 2 bright Pixels that distracted you while watching not to mention it was so dark you could barely see what was on. The A/C was so cold we had to ask for an extra blanket which really didnt help. We tried to turn the thermostat up to a hotter temp but about 1hr we were freezing again. The pillows were like marshmallows very uncomfortable. We thought about ordering room service only to realize that we had no where to eat if we did. They had no seats to sit in to watch T.V. Except for some roll around stools which were useless. No shear curtain so you could open and let Light in which the room really needed. Because in the main light fixture they had 2 burnt lights. Not enough plug outlets for modern day work their Internet if any was super slow. I have been passing this place for at least the last 40yrs wondering if i could ever afford to stay at a golden years hotel which i figured would be elegant and unique only to be so desappointed but for the money i spent to stay there for 2 nights i expected much more. So you will not get any good stars from me Highly Disappointed. And I sure there is many things i am Missing that was wrong about this hotel. But you know I took the chance of booking and I wasted my time and money. It needs HELP

Historical property was very nice. The room smelled wonderful. Checkin staff Rachel was very friendly. The linens were nice, crisp and smell good. However, my room was across from the elevator so it was quite noisy with housekeeping noise. The AC left a little bit to be desired. Bathroom lighting definitely needs help.

Historical property was very nice. The room smelled wonderful. Checkin staff Rachel was very friendly. The linens were nice, crisp and smell good. However, my room was across from the elevator so it was quite noisy with housekeeping noise. The AC left a little bit to be desired. Bathroom lighting definitely needs help.

I just love this gem! The rooms are HUGE! A wonderful place to transport you into the past, while having all the updates and amenities you need. A wonderful atmosphere.