Convenient stopover on a 3 day drive. We have stayed there several tines and always been satisfied.

The gentlemen at the front desk was great! Very patient with some chalenging people when we got there. The hotel can def use a better cleaing job and some maintenance, some paint would do wonders. Wished we would have stayed at the Motel 6 again, it was clean and nice!

The gentlemen at the front desk was great! Very patient with some chalenging people when we got there. The hotel can def use a better cleaing job and some maintenance, some paint would do wonders. Wished we would have stayed at the Motel 6 again, it was clean and nice!

Halfway point for Dollywood trip

Halfway point for Dollywood trip

Great easy stay

It was nice

Bad place if you are looking for a hotel pick other ones .Room so dirty , pillows stink like curry , tv only has 2 kids channels.If you are a Indian I definitely recommend this place so much like them around . I woke up at 6:00am because I couldn’t sleep.

Bad place if you are looking for a hotel pick other ones .Room so dirty , pillows stink like curry , tv only has 2 kids channels.If you are a Indian I definitely recommend this place so much like them around . I woke up at 6:00am because I couldn’t sleep.

Debris in the hallways

Debris in the hallways

Some questionable people hanging out in parking lot around vehicles and smoking the pipes. The smell in the hallways and rooms was not pleasant.

Some questionable people hanging out in parking lot around vehicles and smoking the pipes. The smell in the hallways and rooms was not pleasant.

Toilet was loose from floor, shower curtain curtain didnt close, microwave didnt heat properly, air conditioner didnt cool properly, and on the second night of our stay, the elevator was out of order for several hours and we were on the 3rd floor. Instead of calling out emergency maitenence repair it, they worked on it themselves. Im handicapped, and ended up having to struggle up 3 flights of stairs to get to our room. Not a happy customer!!🙄

Toilet was loose from floor, shower curtain curtain didnt close, microwave didnt heat properly, air conditioner didnt cool properly, and on the second night of our stay, the elevator was out of order for several hours and we were on the 3rd floor. Instead of calling out emergency maitenence repair it, they worked on it themselves. Im handicapped, and ended up having to struggle up 3 flights of stairs to get to our room. Not a happy customer!!🙄

This was a must stop due to the length of drive. It was not the cleanest hotel, and it smelled of cigarette smoke. It was barely worth $75. I don't usually give poor reviews, but this was pretty gross.

This was a must stop due to the length of drive. It was not the cleanest hotel, and it smelled of cigarette smoke. It was barely worth $75. I don't usually give poor reviews, but this was pretty gross.

Nice stop

Nice stop

Looked the place was falling apart, stains on both beds, didnt looked vacuumed,

Looked the place was falling apart, stains on both beds, didnt looked vacuumed,

Nice

Nice

When I arrived on property there was a party happening in the parking lot (corn hole boards, multi-speaker stereo system, a fire pit, an assortment of indoor and outdoor furniture, etc.) that I was later informed were friends of the maintenance man, not guests. I was on the third floor and the music and drunken hollering was so loud that I could feel the bass while laying down. I did speak to someone at the front desk who did not want to interact with the party guests as they “know the maintenance guy” but said she would “try to do something about it”. This continued until well after 10pm with residual furniture still out in the lot this morning. I wish I could post pictures and videos here of these shenanigans. Will be requesting a refund for the stay.

When I arrived on property there was a party happening in the parking lot (corn hole boards, multi-speaker stereo system, a fire pit, an assortment of indoor and outdoor furniture, etc.) that I was later informed were friends of the maintenance man, not guests. I was on the third floor and the music and drunken hollering was so loud that I could feel the bass while laying down. I did speak to someone at the front desk who did not want to interact with the party guests as they “know the maintenance guy” but said she would “try to do something about it”. This continued until well after 10pm with residual furniture still out in the lot this morning. I wish I could post pictures and videos here of these shenanigans. Will be requesting a refund for the stay.

was disappointed in the quality of linens. the bath mat had a large hole in it

was disappointed in the quality of linens. the bath mat had a large hole in it

The morning front desk clerk was very rude

The morning front desk clerk was very rude

There was a mildew smell the moment we walked into the lobby. Partly it was due to the door to the pool area was open, and a fan was blowing in that area. Then when we opened the door to our room, it had a terrible smile of moist mildew, and there is black mildew in the tub and on the shower curtain, the toilet was having problems, not filling up and continually running

There was a mildew smell the moment we walked into the lobby. Partly it was due to the door to the pool area was open, and a fan was blowing in that area. Then when we opened the door to our room, it had a terrible smile of moist mildew, and there is black mildew in the tub and on the shower curtain, the toilet was having problems, not filling up and continually running

The place was funky smell and stained on the cover