Excellent Hotel. Great pools and breakfast. They are making improvements, but they made sure not to bother anybody very well upgraded and managed. Will be back again 🙏

The staff was not helpful for the food . They need to be more helpful for the snacks after 8:00

The staff was not helpful for the food . They need to be more helpful for the snacks after 8:00

The room is clean and cozy. The hot springs are well maintained and gave me paradise-like experience.

The room is clean and cozy. The hot springs are well maintained and gave me paradise-like experience.

Nothing

Nothing

Clean and relaxing

Hot springs were nice and beautiful property.

Clean and relaxing

Hot springs were nice and beautiful property.

Amazing stuff. Great luxurious place. Loved everything about it

Amazing stuff. Great luxurious place. Loved everything about it

The property was well-kept, and the staff was friendly and very helpful.

Great property and amazing hot springs to enjoy.

Great property and amazing hot springs to enjoy.

Exceptionally friendly and helpful staff

Exceptionally friendly and helpful staff

The hotel stay was great. Staff were friendly and helpful. Rooms were clean and breakfast had a lot of options. Thermal pools were clean and had many options with different temperatures.

The hotel stay was great. Staff were friendly and helpful. Rooms were clean and breakfast had a lot of options. Thermal pools were clean and had many options with different temperatures.

The staff were very friendly and accommodating. They were very welcoming and communicative.

The staff were very friendly and accommodating. They were very welcoming and communicative.

I really enjoyed this place. The hot springs are really nice. Not far from La Fortuna at all. My kid loved this place. The hot spring are just the right size and not overwhelming. Everything is so close to your room so you walk out and the hot springs are right there. It’s right across the street from Kalambu the water park so my kid loved that as well. I would definitely stay here again. Breakfast was great too.

I really enjoyed this place. The hot springs are really nice. Not far from La Fortuna at all. My kid loved this place. The hot spring are just the right size and not overwhelming. Everything is so close to your room so you walk out and the hot springs are right there. It’s right across the street from Kalambu the water park so my kid loved that as well. I would definitely stay here again. Breakfast was great too.

The overall experience was excellent; from the check in process, to the room, to the staff, to the spa, to all of the pools, it was incredible. The level of cleanliness and upkeep of the pools and the grounds was top notch!

The hot spring pools were amazing!! The room was very comfortable and modern.

I loved the friendliness of the staff and breakfast! I was not able to enjoy the pool so much due to construction and renovation which was also around my room.

I loved the friendliness of the staff and breakfast! I was not able to enjoy the pool so much due to construction and renovation which was also around my room.

Small and nice property with family atmosphere

Small and nice property with family atmosphere

We stayed here for 3 nights in early July and we loved our stay! There were not as many guests this time of year so it was always nice and quiet. The staff was super friendly, the rooms were nice and clean and the grounds were gorgeous. Because there was so much rain, we would do our activities in the morning and then come enjoy the hot springs once the weather got rainy. I was expecting there to be both pools and hot springs but the largest “pools” were 96 degrees Fahrenheit. I love hot tubs and loved exploring the different heated pools (hottest was 126 degrees Fahrenheit) and there were still two smaller ones that were cool and refreshing. We also got a couples Swedish massage while there and it was much needed! Highly recommend staying here!

We had a nice 2-night stay. Rooms were clean and comfortable. Staff was friendly and helpful. Food was good, especially breakfast. Parking is limited. Noon checkout is great and allows an early morning hike, etc before packing up. My only complaint was that the hot springs could get really crowded and loud. We attempted to use them one evening but there were just too many people and kids. I had the impression that this hotel allows passes for non-guests to use the springs, and I really wish they would not do that as it impacts the guests' use of the amenities.