We booked and paid online. When we arrived the attendant said we were checked in but to wait a minute and did not give us keys. It took 30 mins for the attendant to give us our keys. The hotel is dirty, breakfast option was a loaf of white bread, yogurt & a couple apples. Ran out of coffee, counters, window sills, tables etc all dirty. Stains on floor in room, 5 plugins didn’t work for CPAP breathing machine. TERRIBLE service, dirty carpets throughout hotel, staff that didn’t care. Will NEVER STAY AT THIS HOTEL EVER again.

Stained sheets and overall dirty

Stained sheets and overall dirty

We booked and paid online. When we arrived the attendant said we were checked in but to wait a minute and did not give us keys. It took 30 mins for the attendant to give us our keys. The hotel is dirty, breakfast option was a loaf of white bread, yogurt & a couple apples. Ran out of coffee, counters, window sills, tables etc all dirty. Stains on floor in room, 5 plugins didn’t work for CPAP breathing machine. TERRIBLE service, dirty carpets throughout hotel, staff that didn’t care. Will NEVER STAY AT THIS HOTEL EVER again.

I was moved to a room on the first floor and the bed was broken, the tv and fridge didn’t work, the shampoo and hand lotion were used. There was no safety lock on the door. It felt like the room had been ready for repairs and then brought back into service. I asked for the bed to be fixed the first night and it was not. I asked the next day and again not fixed. The final night the bed was adjusted however as soon as you sat on the bed, it collapsed again. It felt like the box spring was broken completely. I spent three of four nights on a warped broken bed. I had to replug in the tv and fridge.

I was moved to a room on the first floor and the bed was broken, the tv and fridge didn’t work, the shampoo and hand lotion were used. There was no safety lock on the door. It felt like the room had been ready for repairs and then brought back into service. I asked for the bed to be fixed the first night and it was not. I asked the next day and again not fixed. The final night the bed was adjusted however as soon as you sat on the bed, it collapsed again. It felt like the box spring was broken completely. I spent three of four nights on a warped broken bed. I had to replug in the tv and fridge.

We stayed in a double queen room which was nice & roomy. Check in was reasonably easy and parking a breeze. Beds were comfortable. Breakfast was basic but OK...Not much room in kitchen so not all guests can eat at the same time.

We stayed in a double queen room which was nice & roomy. Check in was reasonably easy and parking a breeze. Beds were comfortable. Breakfast was basic but OK...Not much room in kitchen so not all guests can eat at the same time.

We were road weary and just looking for a roof over our head. Convenient location and modest price made this a good choice. It seriously needs an update but was clean and comfortable and lots of room. We were on the road early next morning with coffee and breakfast sandwiches from a neighboring 24 hour drive through.

We were road weary and just looking for a roof over our head. Convenient location and modest price made this a good choice. It seriously needs an update but was clean and comfortable and lots of room. We were on the road early next morning with coffee and breakfast sandwiches from a neighboring 24 hour drive through.

No remote for the TV. Dead bolt didn't work felt uncomfortable. Only one face cloth. Called for the remote told he would be right up never showed up. Finally just went to bed after an hour of waiting. Would never stay here again

No remote for the TV. Dead bolt didn't work felt uncomfortable. Only one face cloth. Called for the remote told he would be right up never showed up. Finally just went to bed after an hour of waiting. Would never stay here again

This is an old property and it shows. The beds were great but…. The bathtub didn’t drain properly, the were numerous stains on the walls and in the chair. As well the air conditioning pumped moisture into the room. So much so that the carpet and bedding felt wet. Too bad as it’s a great location with a really nice restaurant nearby. I’ll find another hotel next time I’m in Salmon Arm.

We had a bad experience with our overnight stay. It took a while for the staff to check us in and we were wondering if our room was really ready then he had to mention, they had to make sure our sheets were changed so when we went to our room, they forgot to put pillows on one bed and the sheets were stained not even made properly with hairs on it. We had to sleep on top of the bed and we did not bother complaining as we arrived late at night already. Then morning came, breakfast was unbelievably bad that the rest who were there were also complaining despite it’s only 7:30 a.m, not much choices and the staff don’t even bother to refill.

We had a bad experience with our overnight stay. It took a while for the staff to check us in and we were wondering if our room was really ready then he had to mention, they had to make sure our sheets were changed so when we went to our room, they forgot to put pillows on one bed and the sheets were stained not even made properly with hairs on it. We had to sleep on top of the bed and we did not bother complaining as we arrived late at night already. Then morning came, breakfast was unbelievably bad that the rest who were there were also complaining despite it’s only 7:30 a.m, not much choices and the staff don’t even bother to refill.

This is an old property and it shows. The beds were great but…. The bathtub didn’t drain properly, the were numerous stains on the walls and in the chair. As well the air conditioning pumped moisture into the room. So much so that the carpet and bedding felt wet. Too bad as it’s a great location with a really nice restaurant nearby. I’ll find another hotel next time I’m in Salmon Arm.

Hotel was dirty, had garbage left from previous guests. Walls and carpets were visibly stained and dirty. Mold around the tub. Shower didn’t drain. Room keys constantly stopped working, had to keep going to front desk. Very noise from outside traffic. But when everything said and done, the staff clam that I hadn’t addressed any of this stuff to them when I had spoken to them about these concerns throughout the stay.

Hotel was dirty, had garbage left from previous guests. Walls and carpets were visibly stained and dirty. Mold around the tub. Shower didn’t drain. Room keys constantly stopped working, had to keep going to front desk. Very noise from outside traffic. But when everything said and done, the staff clam that I hadn’t addressed any of this stuff to them when I had spoken to them about these concerns throughout the stay.

Decent hotel with a comfy bed and clean rooms. It is a bit older but they do look like they’re upgrading/renovating. Good middle of the road hotel.

Decent hotel with a comfy bed and clean rooms. It is a bit older but they do look like they’re upgrading/renovating. Good middle of the road hotel.

There were giant ants inside my room. When I told the hotel staff they said nothing could be done. Guests registration forms with signatures, license plates and personal information were left on the counter unattended. Salmon Arm hotels are all overpriced in general because there are not enough workers in town. I stayed in Calgary a 4 star hotel which costed me less than this gross and dirty full of bugs Super 8 in Salmon Arm.

There were giant ants inside my room. When I told the hotel staff they said nothing could be done. Guests registration forms with signatures, license plates and personal information were left on the counter unattended. Salmon Arm hotels are all overpriced in general because there are not enough workers in town. I stayed in Calgary a 4 star hotel which costed me less than this gross and dirty full of bugs Super 8 in Salmon Arm.

I was travelling alone and I arrived at this property at around 10:15 pm due to a very long wet stressful drive on the Coquihalla Highway and construction along the way When I got to the hotel there was no one at the desk but there was a sign there saying if needing assistance to pick up the provided phone to speak to someone. I did this and the phone rang a few times and then a recording came on saying that the cell phone that it was trying to call had not initiated the answering feature. I also tapped on the bell that was sitting at the desk but no one came. By this time I was starting to panic because it was late and I had no idea what I was going to do for a place to stay for the night. By this time I had been waiting for around 30 minutes for someone to come to the desk. Finally a young man came to the desk with cell phone in hand. He sat down and asked what name the reservation was under, meanwhile answering text messages that sounding on his cell phone and then answering his cell phone at the same time. Not much conversation was happening between him and I at this point as he was just too busy! I did manage to ask him about the difference in my reservation rate and the rate that I was being charged and his response was that since I had made the reservation with Expedia that I would have to take it up wth them. I have so much more to say, I would like someone to contact me

Breakfast was horrible, there was very limited food. Asked for butter for the toast and was told butter is too expensive because they have to but individual packages so they are not providing butter.

Floor and walls were filthy, stained carpets in hallway. Windows and glass doors were filthy. Bed was okay, room was okay. Bathroom light took a few minutes before any light came on. I would not stay again there. I also wouldn’t recommend it.

I was travelling alone and I arrived at this property at around 10:15 pm due to a very long wet stressful drive on the Coquihalla Highway and construction along the way When I got to the hotel there was no one at the desk but there was a sign there saying if needing assistance to pick up the provided phone to speak to someone. I did this and the phone rang a few times and then a recording came on saying that the cell phone that it was trying to call had not initiated the answering feature. I also tapped on the bell that was sitting at the desk but no one came. By this time I was starting to panic because it was late and I had no idea what I was going to do for a place to stay for the night. By this time I had been waiting for around 30 minutes for someone to come to the desk. Finally a young man came to the desk with cell phone in hand. He sat down and asked what name the reservation was under, meanwhile answering text messages that sounding on his cell phone and then answering his cell phone at the same time. Not much conversation was happening between him and I at this point as he was just too busy! I did manage to ask him about the difference in my reservation rate and the rate that I was being charged and his response was that since I had made the reservation with Expedia that I would have to take it up wth them. I have so much more to say, I would like someone to contact me

Breakfast was horrible, there was very limited food. Asked for butter for the toast and was told butter is too expensive because they have to but individual packages so they are not providing butter.

Run down

Front desk staff is not friendly. Pillows were dirty. Breakfast should be included but only a couple of bread and small muffins were provided.

We stayed two nights… On the first night we discovered the microwave was in operable, and the fridge was not turned on and mouldy on the inside. Additionally, the area around the tub looks like it hadn’t been cleaned in sometime. There are carpet stains in the room and in the hallways. When we return for our second nights stay, our electronic key would not work and it had to be reprogrammed however, this was resolved without hesitation… However, after entering the room, we discovered that it had not been tended to. The bed was left unmade we did not receive any fresh towels or coffee, refills, or glasses. I had to ask in person at the front desk for refills because the phone in the room was not working. When I asked for coffee cups, I was told to walk to the kitchen and get my own.

Run down

We stayed two nights… On the first night we discovered the microwave was in operable, and the fridge was not turned on and mouldy on the inside. Additionally, the area around the tub looks like it hadn’t been cleaned in sometime. There are carpet stains in the room and in the hallways. When we return for our second nights stay, our electronic key would not work and it had to be reprogrammed however, this was resolved without hesitation… However, after entering the room, we discovered that it had not been tended to. The bed was left unmade we did not receive any fresh towels or coffee, refills, or glasses. I had to ask in person at the front desk for refills because the phone in the room was not working. When I asked for coffee cups, I was told to walk to the kitchen and get my own.