When signing in I wasn't expecting to have to pay a $50.00 deposit. Although it was refunded when I signed out. Should have been told at the ti.e of the booking that there would be a deposit that had to be made.

This hotel has horrible customer service. I stay here about 4 times a year 2 to 3 nights. I've been staying here for 10 years and this was my last time. They swiped my card 3 times after i told him that I was paying cash when i checked in. He used the card that was on my account. I removed it. He was rude and this wasn't the first time. I assumed the last time that happened maybe he was having a bad day. The hotel needs a serious upgraded.

This hotel has horrible customer service. I stay here about 4 times a year 2 to 3 nights. I've been staying here for 10 years and this was my last time. They swiped my card 3 times after i told him that I was paying cash when i checked in. He used the card that was on my account. I removed it. He was rude and this wasn't the first time. I assumed the last time that happened maybe he was having a bad day. The hotel needs a serious upgraded.

My 18 year old daughter and I were traveling home from Nashville and booked a room at the Baymont Inn and suites, Grenada, MS. We arrived around 8:30 pm. The motel (definitely NOT an “inn and suites”) was up a hill and tucked behind a strip mall with vape and tatoo business and next to a Walmart. The parking lot was extremely dark and sketchy. In addition, there were several people milling around including a large man with tattooes smoking with an undershirt on. The rooms were all outside entry. Traveling as two women alone, we felt extremely unsafe. I was worried about leaving my daughter in the car to go talk to the front desk and my daughter was too frightened to get out of the car and come with me. We elected to keep driving and booked another stay in Madison, MS through Hotels.com. This resulted in us having to spend money on another hotel. I messaged Hotels.com as soon as we were safely checked into the safe hotel. The manager at the Baymont motel has refused to refund our payment and questioned how I could have felt unsafe in the parking lot of the motel. I would not recommend Baymont or this motel to my worst enemy. He said he didn’t care if I left a review, so here it is. Do not book this motel!

My 18 year old daughter and I were traveling home from Nashville and booked a room at the Baymont Inn and suites, Grenada, MS. We arrived around 8:30 pm. The motel (definitely NOT an “inn and suites”) was up a hill and tucked behind a strip mall with vape and tatoo business and next to a Walmart. The parking lot was extremely dark and sketchy. In addition, there were several people milling around including a large man with tattooes smoking with an undershirt on. The rooms were all outside entry. Traveling as two women alone, we felt extremely unsafe. I was worried about leaving my daughter in the car to go talk to the front desk and my daughter was too frightened to get out of the car and come with me. We elected to keep driving and booked another stay in Madison, MS through Hotels.com. This resulted in us having to spend money on another hotel. I messaged Hotels.com as soon as we were safely checked into the safe hotel. The manager at the Baymont motel has refused to refund our payment and questioned how I could have felt unsafe in the parking lot of the motel. I would not recommend Baymont or this motel to my worst enemy. He said he didn’t care if I left a review, so here it is. Do not book this motel!

The room was filthy, very outdated. We did not feel safe, door didn’t shut all the way and they were a lot of people just roaming the parking lot. We left and found a room down the road!

The room was filthy, very outdated. We did not feel safe, door didn’t shut all the way and they were a lot of people just roaming the parking lot. We left and found a room down the road!

Maybe stay else where next time

Maybe stay else where next time

Air conditioner very loud when it cut off and on - enough so to wake you up. Breakfast not so great. Pool great and staff helpful

Air conditioner very loud when it cut off and on - enough so to wake you up. Breakfast not so great. Pool great and staff helpful

Nice clean spacious room. Great bed/ Restroom was clean but need some cosmetic work. Dinning are was beautiful and clean.

Nice clean spacious room. Great bed/ Restroom was clean but need some cosmetic work. Dinning are was beautiful and clean.

It was fine for one night

It was fine for one night

I did not stay here. The room wasn't ready and we weren't able to utilize the pool. That was the main reason for us not staying there.

I did not stay here. The room wasn't ready and we weren't able to utilize the pool. That was the main reason for us not staying there.

Would not recommend this hotel - no breakfast, no TV working properly, no telephone in the room

Would not recommend this hotel - no breakfast, no TV working properly, no telephone in the room

Room was over all just dirty and needed a good cleaning. Beds were comfy though.

Room was over all just dirty and needed a good cleaning. Beds were comfy though.

The rooms was crap. Wiring issues, toilet paper in holes of the walls. Half the wall was rotted out.

The rooms was crap. Wiring issues, toilet paper in holes of the walls. Half the wall was rotted out.

When booking this room we had driven 1200 miles on motorcycles. We wanted a pool! The pictures shown for the rooms are not the rooms there. They smelled horrible, the floor in our rooms were dirty, it felt damp in the room. We had to go buy spray and cleaner just to get some rest. The pool wasn’t open, the cover was still on it. We wanted a refund because of the horrible conditions and was told Expedia would have to do that. We left at 6am, continental breakfast was a joke! Total false advertisement! Haven’t booked with Expedia in a long time , don’t know if I will again. We will see how this is handled!

When booking this room we had driven 1200 miles on motorcycles. We wanted a pool! The pictures shown for the rooms are not the rooms there. They smelled horrible, the floor in our rooms were dirty, it felt damp in the room. We had to go buy spray and cleaner just to get some rest. The pool wasn’t open, the cover was still on it. We wanted a refund because of the horrible conditions and was told Expedia would have to do that. We left at 6am, continental breakfast was a joke! Total false advertisement! Haven’t booked with Expedia in a long time , don’t know if I will again. We will see how this is handled!

Older hotel but clean. Small parking area.

Older hotel but clean. Small parking area.

The room in general was in great need of repairs and lamps on both sides of the bed need replaced old and rusted towel rack is rusted. Stains on the walls. The staff was not friendly. They required a $50.00 damage deposit that was not listed on line. I was greatly disappointed in the hotel I expected way better of Baymont inn I will not be staying in one again!

The room in general was in great need of repairs and lamps on both sides of the bed need replaced old and rusted towel rack is rusted. Stains on the walls. The staff was not friendly. They required a $50.00 damage deposit that was not listed on line. I was greatly disappointed in the hotel I expected way better of Baymont inn I will not be staying in one again!

Everything was ok

Everything was ok

The entire property is in need of repair and upkeep, I would ot stay there again. The room was dusty and dirty.