The only issue we experienced was that the outside security door to the rear of the hotel did NOT lock. Staff was very friendly, rooms were clean & modern. Breakfast was typical continental and well stocked. Overall a positive experience, price was competitive for the market.

The only issue we experienced was that the outside security door to the rear of the hotel did NOT lock. Staff was very friendly, rooms were clean & modern. Breakfast was typical continental and well stocked. Overall a positive experience, price was competitive for the market.

Convenient hotel right off Hwy 2. Could use some updating for the price. Just OK.......

Easily boardwalk access. Staff were a hoot.

Staff were super friendly and quick to check in and out. Clean premises, breakfast was also good. Parking was limited and I guess they allow guests to park in the adjacent parking area. Anyways, after paying $200 to stay, I expect to get parking in front or closer to the entrance which wasn’t they case and I reached the place around 9pm, it wasn’t too late. I literally parked in a spot which said reserved for motorcycles parking but there were none there, so made sense to me to park for the night. I would recommend the place if you have to stay in Manistique but it is highly priced I guess, but that can be because of limited options in the area.

Shelley checked us in and she was great! Very professional and knowledgeable.

Shelley checked us in and she was great! Very professional and knowledgeable.

Clean, good breakfast, helpful friendly staff walk across the street to lake michigan

Clean, good breakfast, helpful friendly staff walk across the street to lake michigan

The room was comfortable and the staff was friendly

Nice stay !

Nice stay !

Very good breakfast. Comfortable beds.

Very good breakfast. Comfortable beds.

Front desk personnel exceptionally friendly and helpful

Horrible experience. I arrived around 2pm to check in. A worker was on the phone before I was acknowledged after a few minutes. Initially they couldn’t find my reservation but then did after I said it was made on Expedia. I was told it was canceled. I explained I didn’t cancel it and still showed booked and paid on my Expedia account. He state “that doesn’t matter” it is canceled but wouldn’t say by who. I asked for the Manager and he handed my the cell phone. The manager stated she couldn’t not find my reservation anywhere (even though the front desk agent did). She said she could not help me since I made it via Expedia. Neither of them apologized for inconvenience or offered me any assistance.The front desk agent handed me the cancellation letter - it showed canceled by “unknown” 3 months prior to my arrival. I am told the hotel must approve my refund due to their policy. But policy was I had 48 hours to cancel, if someone canceled it months prior then why did I not get my money back? I am so confused and disappointed, I travel often and never experienced this before. I will continue to fight to get my money back but I will never use them again. No one can tell me why I am not getting a refund if it was canceled months before the cancellation date.

Horrible experience. I arrived around 2pm to check in. A worker was on the phone before I was acknowledged after a few minutes. Initially they couldn’t find my reservation but then did after I said it was made on Expedia. I was told it was canceled. I explained I didn’t cancel it and still showed booked and paid on my Expedia account. He state “that doesn’t matter” it is canceled but wouldn’t say by who. I asked for the Manager and he handed my the cell phone. The manager stated she couldn’t not find my reservation anywhere (even though the front desk agent did). She said she could not help me since I made it via Expedia. Neither of them apologized for inconvenience or offered me any assistance.The front desk agent handed me the cancellation letter - it showed canceled by “unknown” 3 months prior to my arrival. I am told the hotel must approve my refund due to their policy. But policy was I had 48 hours to cancel, if someone canceled it months prior then why did I not get my money back? I am so confused and disappointed, I travel often and never experienced this before. I will continue to fight to get my money back but I will never use them again. No one can tell me why I am not getting a refund if it was canceled months before the cancellation date.

Great place to stay.

Great place to stay.

Everyone was super friendly and welcoming! The hotel was clean and comfortable!

Everyone was super friendly and welcoming! The hotel was clean and comfortable!

Great place to stop. Close to the lake.

Great place to stop. Close to the lake.

I thought the bathroom could have been cleaner especially the toilet.

I thought the bathroom could have been cleaner especially the toilet.

The registration and check in were easy, there’s a great meeting area where the the breakfast is served, the hall and rooms are a bit dark and could use a little updating. Staff was very nice. Parking was safe.

The registration and check in were easy, there’s a great meeting area where the the breakfast is served, the hall and rooms are a bit dark and could use a little updating. Staff was very nice. Parking was safe.

Friendly, helpful receptionist. Clean, comfortable rooms.

Friendly, helpful receptionist. Clean, comfortable rooms.

The only issue I had was the whole place felt humid. When I spoke to one of the staff, she apologized and said that their cooling system just cannot keep up with the usage. It was cool, just a little clammy.

The only issue I had was the whole place felt humid. When I spoke to one of the staff, she apologized and said that their cooling system just cannot keep up with the usage. It was cool, just a little clammy.

Loved the decorative University of Michigan moose in front of the hotel!! Nice continental breakfast