The breakfast on order is good but the waiting time is too long for business guests who need to run early to a meeting. I waited almost half an hour for my eggs. There is a buffett too but rather 4 than 5 stars.

The breakfast on order is good but the waiting time is too long for business guests who need to run early to a meeting. I waited almost half an hour for my eggs. There is a buffett too but rather 4 than 5 stars.

The location was perfect - walking distance to EVERYTHING! Staff was amazing. I didn't know that their level of service still existed. The food was very good and reasonably priced. It is the best hotel we have stayed in going back decades! And Krakow is awesome.

The location was perfect - walking distance to EVERYTHING! Staff was amazing. I didn't know that their level of service still existed. The food was very good and reasonably priced. It is the best hotel we have stayed in going back decades! And Krakow is awesome.

One of best properties I have stayed Professional friendly from reception,room ,breakfast.i highly recommend this hotel.i would definitely stay here again.

One of best properties I have stayed Professional friendly from reception,room ,breakfast.i highly recommend this hotel.i would definitely stay here again.

Hotel is ”over rated”. It is not five stars hotel. Most of four stars hotel I have visited are much better from every ankle. Location is good. Service just mediocre. Cleaness okei. Breakfast was also okei, but in five stars it should be superb.

Hotel is ”over rated”. It is not five stars hotel. Most of four stars hotel I have visited are much better from every ankle. Location is good. Service just mediocre. Cleaness okei. Breakfast was also okei, but in five stars it should be superb.

Very well located hotel in excellent condition. Staff was extremely helpful and pleasant. Bed was comfortable and the room reasonably spacious. Five minute walk to everything. Breakfast was very good. Was here for four nights. Definitely would stay here again in the future.

The staff at this hotel is amazing. They go out of their way to help you with anything you need. The breakfast was excellent and our room upgrade was a suite with 2 bathrooms. Nothing better than that for 2 women traveling together!

Fantastic two night stay, the hotel is perfectly situated just inside the old town, close enough to easily explore the whole area on foot but tucked away from the busier and noisier heart of the city. The staff were very welcoming and helpful, the glass of bubbly on checking in was a very nice touch, the hotel itself has a lovely grand feeling of yesteryear with a magnificent flight of stairs from the reception. Our room was spacious and very comfortable, the bathroom was modern and had everything we needed. The bed itself was very comfortable and in the bathroom the hot water was plentiful and shower powerful, all important for us. There was a mini bar and tea making in the room which are also essentials for our stays. In advance of our stay we arranged an airport transfer for our arrival which also went without a hitch. All in all a very enjoyable stay indeed, thanks.

Fantastic two night stay, the hotel is perfectly situated just inside the old town, close enough to easily explore the whole area on foot but tucked away from the busier and noisier heart of the city. The staff were very welcoming and helpful, the glass of bubbly on checking in was a very nice touch, the hotel itself has a lovely grand feeling of yesteryear with a magnificent flight of stairs from the reception. Our room was spacious and very comfortable, the bathroom was modern and had everything we needed. The bed itself was very comfortable and in the bathroom the hot water was plentiful and shower powerful, all important for us. There was a mini bar and tea making in the room which are also essentials for our stays. In advance of our stay we arranged an airport transfer for our arrival which also went without a hitch. All in all a very enjoyable stay indeed, thanks.

Great hotel. Rooms fantastic size. Staff very pleasant and courteous.

Excellent location, fantastic staff and friendly service. The wow factor was the breakfast food at the hotels restaurant.

Excellent location, fantastic staff and friendly service. The wow factor was the breakfast food at the hotels restaurant.

Wonderful

Wonderful

Even better than the website suggested. Great staff. Lovely rooms, terrific breakfast.

Even better than the website suggested. Great staff. Lovely rooms, terrific breakfast.

The staff at this hotel was wonderful. Location is perfect and located closely near town Square. We had a great trip and would stay here again!

The staff at this hotel was wonderful. Location is perfect and located closely near town Square. We had a great trip and would stay here again!

Perfect location to be near the business of Old Town but quietly near the edge. Staff was always kind and friendly. Would recommend!

Perfect location to be near the business of Old Town but quietly near the edge. Staff was always kind and friendly. Would recommend!

We liked the convenient location of this hotel and the pleasantness of its staff. The housekeeping was very efficient.

We liked the convenient location of this hotel and the pleasantness of its staff. The housekeeping was very efficient.

Very hospitable staff, everything close to the Square and lots of options available. Very nice stay, great job, thank you.

Wonderful hotel and great service.

Wonderful hotel and great service.

What happened is that the air conditioner was extremely hot, that is the only negative part of the review. Aside from that everything was excellent but you need to have COLD AIR CONDITIONERS. Thanks

What happened is that the air conditioner was extremely hot, that is the only negative part of the review. Aside from that everything was excellent but you need to have COLD AIR CONDITIONERS. Thanks

We stayed here as tourists, visiting Krakow and Auschwitz. Look no further than this wonderful hotel which is perfectly located to access central Krakow on foot. We chose breakfast to be included, which was great for a few days.

We stayed here as tourists, visiting Krakow and Auschwitz. Look no further than this wonderful hotel which is perfectly located to access central Krakow on foot. We chose breakfast to be included, which was great for a few days.