Due to the global COVID-19 pandemic, we were forced to cancel our trip because of flight restrictions and mandatory quarantining rules in Uruguay. All hotels and flights for our 2-week trip were refunded except for this hotel. It is now more than 4 months later and we have not been able to get a refund for conditions that were out of our control. The hotel has been unresponsive and Expedia has done nothing to help the situation, choosing to distance themselves from the case by standing behind their policy that it is the hotels responsibility to issue the credit and they have made attempts to contact the hotel but they've been unresponsive. Expedia should step-up and do what's right for a loyal customer.

Due to the global COVID-19 pandemic, we were forced to cancel our trip because of flight restrictions and mandatory quarantining rules in Uruguay. All hotels and flights for our 2-week trip were refunded except for this hotel. It is now more than 4 months later and we have not been able to get a refund for conditions that were out of our control. The hotel has been unresponsive and Expedia has done nothing to help the situation, choosing to distance themselves from the case by standing behind their policy that it is the hotels responsibility to issue the credit and they have made attempts to contact the hotel but they've been unresponsive. Expedia should step-up and do what's right for a loyal customer.

The pool and the garden. The front desk very helpful. Good parking

The pool and the garden. The front desk very helpful. Good parking

Close to beach, but be careful of traffic . Nice pool area and good breakfast . Outdated carpet in most of rooms and u have to flush the toilet to get hot water in the shower !!!

Close to beach, but be careful of traffic . Nice pool area and good breakfast . Outdated carpet in most of rooms and u have to flush the toilet to get hot water in the shower !!!

Very quiet and plesent staff very nice and helpful

Very quiet and plesent staff very nice and helpful

The setting was beautiful and quiet, the room was clean and food was really good.

The setting was beautiful and quiet, the room was clean and food was really good.

No bathroom fan or ventilation and only one electrical outlet worked.

No bathroom fan or ventilation and only one electrical outlet worked.

Facilities are great. Very nice and quiet area. Not within easy walking distance of any restaurants.

Facilities are great. Very nice and quiet area. Not within easy walking distance of any restaurants.

Excellent stay, nothing to worry about and nothing other than a relaxing time!

Excellent stay, nothing to worry about and nothing other than a relaxing time!

I was staying there for 3 days and enjoyed my stay. The breakfast buffet was great but the location is a bit far away from the beaches and restaurants to walk there.

I was staying there for 3 days and enjoyed my stay. The breakfast buffet was great but the location is a bit far away from the beaches and restaurants to walk there.

The breakfast was the best of all. Phenomenal. However, the room was extremely small.

The breakfast was the best of all. Phenomenal. However, the room was extremely small.

The staff at the hotel was excellent and the grounds were well kept but not fancy. The room was small and I had trouble accessing the closet due to set up. Decent location several blocks from the beach.

The staff at the hotel was excellent and the grounds were well kept but not fancy. The room was small and I had trouble accessing the closet due to set up. Decent location several blocks from the beach.

This is a nice hotel if you want quiet or are with kids. It's clean, the rooms are spacious but old fashioned. If you want a bit more vibrant neighborhood then this is not the place. It's in a sort of residential area and a taxi or bus ride from restaurants and nightlife. Wi-fi is incredibly slow. There's no coffee/tea making in the room.

This is a nice hotel if you want quiet or are with kids. It's clean, the rooms are spacious but old fashioned. If you want a bit more vibrant neighborhood then this is not the place. It's in a sort of residential area and a taxi or bus ride from restaurants and nightlife. Wi-fi is incredibly slow. There's no coffee/tea making in the room.

We spent 4 days here exploring Punta Del Este. Very relaxing hotel.

We spent 4 days here exploring Punta Del Este. Very relaxing hotel.

This hotel has an excellent location in a calm area of Punta del Este, few blocks away from the beach and in a 5-minute drive from the peninsula and city center. The staff is helpful and friendly. The outdoor area is quite well-designed, pretty and relaxing, full of green. The environment aroud the outdoor pool next to the restaurant looks particularly beautiful to us. The breakfast was awesome, served in a spacious room, with plenty of pastries and fresh fruits to try. It's a place we'd definitely visit again.

This hotel has an excellent location in a calm area of Punta del Este, few blocks away from the beach and in a 5-minute drive from the peninsula and city center. The staff is helpful and friendly. The outdoor area is quite well-designed, pretty and relaxing, full of green. The environment aroud the outdoor pool next to the restaurant looks particularly beautiful to us. The breakfast was awesome, served in a spacious room, with plenty of pastries and fresh fruits to try. It's a place we'd definitely visit again.

Very nice hotel with good surrounding areas. The personal was very helpfull. Something to consider is that winter has lower number of tourist in the area so most places are empty.

Very nice hotel with good surrounding areas. The personal was very helpfull. Something to consider is that winter has lower number of tourist in the area so most places are empty.

...maybe 4... nothing really impressed me. Location OK but of course that depends where your meetings will be... It has a few pools, that I didn't use and breakfast was OK.

...maybe 4... nothing really impressed me. Location OK but of course that depends where your meetings will be... It has a few pools, that I didn't use and breakfast was OK.