The hotel is centrally located, convenient for shopping, dining and sightseeing. The front desk staff was very friendly. The breakfast buffet was great.

The hotel is centrally located, convenient for shopping, dining and sightseeing. The front desk staff was very friendly. The breakfast buffet was great.

The hotel is right downtown on the edge of the pedestrian zone and close to the castle. This also means you have to park in the street or in the public underground garage across the street and you hit quite some traffic going out early. The room was generous and clean, the bed was comfortable. The window did not isolate well, and the room was uncomfortably cold on arrival and turning the heat up to 21° meant a noisy fan blowing. The bathroom had only a narrow towel rack and a single large knob near the shower that was too large to thread through the loop in the towel. So for all that reuse your towels, two towels simply glid to the floor from that large, slippery know. There was also not a single electrical outlet, and very few in the room which were all in use and near the floor. Combine that with the short and stiff cable of the hair dryer, and I ended up blow drying in a dark corner with no mirror and nearly kneeling. Breakfast was nice if a little pricey. Breakfast staff were very friendly. I would have wished for a little variety, the selection was exactly the same all three mornings, with the same undercooked scrambled eggs, disappointingly standard bland cheese and lack of black tea other than Darjeeling. The biggest caveat for a hotel that caters to business travel though was the cancellation deadline of 5 days prior to arrival. A shorter deadline wasn't available even at a higher rate, and several of our party got caught by that. I would not use it again.

The hotel is right downtown on the edge of the pedestrian zone and close to the castle. This also means you have to park in the street or in the public underground garage across the street and you hit quite some traffic going out early. The room was generous and clean, the bed was comfortable. The window did not isolate well, and the room was uncomfortably cold on arrival and turning the heat up to 21° meant a noisy fan blowing. The bathroom had only a narrow towel rack and a single large knob near the shower that was too large to thread through the loop in the towel. So for all that reuse your towels, two towels simply glid to the floor from that large, slippery know. There was also not a single electrical outlet, and very few in the room which were all in use and near the floor. Combine that with the short and stiff cable of the hair dryer, and I ended up blow drying in a dark corner with no mirror and nearly kneeling. Breakfast was nice if a little pricey. Breakfast staff were very friendly. I would have wished for a little variety, the selection was exactly the same all three mornings, with the same undercooked scrambled eggs, disappointingly standard bland cheese and lack of black tea other than Darjeeling. The biggest caveat for a hotel that caters to business travel though was the cancellation deadline of 5 days prior to arrival. A shorter deadline wasn't available even at a higher rate, and several of our party got caught by that. I would not use it again.

This is a nice property that has not been kept up. It is listed as a four-star. But the quality of the rooms isn’t quite there. Great location.

This is a nice property that has not been kept up. It is listed as a four-star. But the quality of the rooms isn’t quite there. Great location.

Great hotel we love finishing our Ski trip with a luxury stay at the hotel followed by a trip into Paris.

Great hotel we love finishing our Ski trip with a luxury stay at the hotel followed by a trip into Paris.

I liked the property

I liked the property

Excelente Location, very beautiful hotel, very comfortable

Excelente Location, very beautiful hotel, very comfortable

very comfortably excellent service parking outside and cost money breakfast is expensive so we didn't take it

very comfortably excellent service parking outside and cost money breakfast is expensive so we didn't take it

Simply superb

Simply superb

Nice hotel . Clean and basic. A bit expensive for what you get. Entrance is under renovation

Nice hotel . Clean and basic. A bit expensive for what you get. Entrance is under renovation

We’re staying at room 117 which is extremely noisy - you can hear all the water pipes of the building the whole night. When I mentioned to the reception desk and her attitude was “Oh We are not aware”. It is quite incredible for a 4 star hotel to have this service as well as the attitude.

We’re staying at room 117 which is extremely noisy - you can hear all the water pipes of the building the whole night. When I mentioned to the reception desk and her attitude was “Oh We are not aware”. It is quite incredible for a 4 star hotel to have this service as well as the attitude.

Rooms were fine, although air conditioning seemed not to work! Only one night stay. Staff were very helpful when our car was broken into - they made a huge effort for it not to spoil our stay. Fab breakfast! I would probably pay a little extra next time to have a better room (we had standard double) but it was no more or less that what we needed.

Rooms were fine, although air conditioning seemed not to work! Only one night stay. Staff were very helpful when our car was broken into - they made a huge effort for it not to spoil our stay. Fab breakfast! I would probably pay a little extra next time to have a better room (we had standard double) but it was no more or less that what we needed.

Staff were friendly and helpful. Convenient location near multiple parking lots

Staff were friendly and helpful. Convenient location near multiple parking lots

Unique lots of Old world charm. Expedia wants me to add to this review so here's another meaningless wi sentence

Amazing stay for our family!

Amazing stay for our family!

Nicest stay in France in 3 weeks. One of the best beds ever. I wanted to know the make of the bed and get one! Quiet, spacious room. A great bathroom.

Nicest stay in France in 3 weeks. One of the best beds ever. I wanted to know the make of the bed and get one! Quiet, spacious room. A great bathroom.

Nice hotel close to the chateau. Breakfast way over priced. Walk around if you want a coffee and croissant

Nice hotel close to the chateau. Breakfast way over priced. Walk around if you want a coffee and croissant

It would have been helpful to know in advance that on arrival, there is nowhere to stop outside the hotel. It would have saved time and frustration driving round to find where to stop to unload luggage and book in. Had I been told first to park in the car park opposite the hotel, that would have been helpful. The hotel needs refurbishment in part, although the bathroom was modern. All staff were extremely helpful and polite. I was helped with luggage from the car park by a very polite young man. Breakfast in the room at 26 Euros was OK, but like most hotels in France, overpriced.