I have never stayed since the room was so bad

All right.

Done.

What one would expect; average.

It should be closed old bathroom and dirty, smelling,generally unbelievably such kind of hotel found in America it is Shem.

It should be closed old bathroom and dirty, smelling,generally unbelievably such kind of hotel found in America it is Shem.

Room was quiet and air conditioning worked very well. A very quiet HVAC with a white noise. Sound. Really slept well.

No on site parking. Had to park in a public garage and pay, Male Clerk was not very friendly

No on site parking. Had to park in a public garage and pay, Male Clerk was not very friendly

This hotel was disgusting. There were stains on almost every surface of the room and the smoke detector was hanging down out of the ceiling. We left immediately and had to find a different hotel very late at night. Had to eventually call to get our refund as it didn’t automatically go through as the front desk said it would.

This hotel was disgusting. There were stains on almost every surface of the room and the smoke detector was hanging down out of the ceiling. We left immediately and had to find a different hotel very late at night. Had to eventually call to get our refund as it didn’t automatically go through as the front desk said it would.

Incredible!

Not the best but it was quiet.

Incredible!

Not the best but it was quiet.

Got there to find the overnight staff snoring. I took video it took over an hour almost 2 to wake this man up. Then he yelled at me and told me to leave. Then he came back to the desk and said he would give me a “free” room even though I already paid for the room so that was a joke. The breakfast was a bag with an apple and a yogurt. I have an abscessed tooth and could not eat the apple. The elevator didn’t work that morning for me. It was stuck so the maid took me to the stairs. We didn’t get our room until like 5 am and then were made to check out the same day which I thought was wrong considering what we went through just to get a room to sleep in. I really hope corporate or management reaches out to me so I can send the footage of the man sleeping and then being ridiculous and yelling at me.

Hotel seemed run down and outdated. There were no longer linens when I checked in or towels and took a long time to get them to my room

Hotel seemed run down and outdated. There were no longer linens when I checked in or towels and took a long time to get them to my room

The area is great. The property is Too OLD. Bedroom is old. TV and internet poor quality Need major renovation

Does not have amenities advertised

The area is great. The property is Too OLD. Bedroom is old. TV and internet poor quality Need major renovation

Does not have amenities advertised

Very nice room setup with fridge, coffee maker, desk, easy chair, and lots of electrical outlets. Air conditioning a bit noisy, but temperature stays pretty stable through the night if turned off. Then it was very quiet and restful.

Very nice room setup with fridge, coffee maker, desk, easy chair, and lots of electrical outlets. Air conditioning a bit noisy, but temperature stays pretty stable through the night if turned off. Then it was very quiet and restful.

The Parking was very tight and there were people hanging in front on the wall, they were not guests I am sure.

The Parking was very tight and there were people hanging in front on the wall, they were not guests I am sure.

Nice distance to the city via Metro. Friendly staff. Classic hotel feel.

Nice distance to the city via Metro. Friendly staff. Classic hotel feel.

The staff members were friendly and accommodating and that was the best part of our stay at American Inn of Bethesda. The photos and the advertising are not indicative of what we found. There was no breakfast despite the advertising. The staff was apologetic and hoped a grab and go breakfast bag might be available. But nothing was available. There was no shuttle to the Metro. (Shuttle was available to nearby medical facilities for patients.) The TV got one channel of shows from the 70s. The place looks tired and in need of an uplift, particularly the bathroom. Again, I want to emphasize the front desk folks were wonderful and kind.

The staff members were friendly and accommodating and that was the best part of our stay at American Inn of Bethesda. The photos and the advertising are not indicative of what we found. There was no breakfast despite the advertising. The staff was apologetic and hoped a grab and go breakfast bag might be available. But nothing was available. There was no shuttle to the Metro. (Shuttle was available to nearby medical facilities for patients.) The TV got one channel of shows from the 70s. The place looks tired and in need of an uplift, particularly the bathroom. Again, I want to emphasize the front desk folks were wonderful and kind.

No breakfast even though there are signs that they do have, the rooms are dirty, the shower curtain rails were unscrewed. I did like the front desk lady, she was really nice and helpful. The hotel is conveniently located around a lot of places to eat and shop.

The staff are beyond exceptional, always helpful and friendly and the convenience of shopping and location was very helpful during my stay