Location was perfect to discover Funchal. - Coffee was really bad and the parking situation was awful (not nearly enough spaces)

Free breakfast was delicious, rooms were very clean and comfortable, beds are a little hard but was definitely not a problem for us. Close walking distance to the harbour where all the fun can be had!

Free breakfast was delicious, rooms were very clean and comfortable, beds are a little hard but was definitely not a problem for us. Close walking distance to the harbour where all the fun can be had!

Stay at this hotel if you want to be depressed. This hotel's staff harasses their guests.

Stay at this hotel if you want to be depressed. This hotel's staff harasses their guests.

Property was very nice and the staff was very helpful. Good location. Pool was nice. Breakfast was good. Only complaint is the bed was too hard for my liking.

Property was very nice and the staff was very helpful. Good location. Pool was nice. Breakfast was good. Only complaint is the bed was too hard for my liking.

Very good stay in Funchal and the hotel was the cherry on the cake

Very good stay in Funchal and the hotel was the cherry on the cake

Beautiful building and surrounding area, close to the promenade and bus stops

Beautiful building and surrounding area, close to the promenade and bus stops

Hotel was very nice. We had a great corner room with large opening windows so felt as though we were outside. Had view of mountains and of the ocean. It was also very large by any standard. It is not ocean front, but that is not so important as there is no beach in Funchal and our room had an ocean view. Only slightly negative observation was lack of things one usually sees in hotels e.g. no water bottles, no lotion..But that slight defect was overwhelmed by the quality of the room.

Hotel was very nice. We had a great corner room with large opening windows so felt as though we were outside. Had view of mountains and of the ocean. It was also very large by any standard. It is not ocean front, but that is not so important as there is no beach in Funchal and our room had an ocean view. Only slightly negative observation was lack of things one usually sees in hotels e.g. no water bottles, no lotion..But that slight defect was overwhelmed by the quality of the room.

Amazing hotel, great location and staff. Beds were a bit firm, but apart from that we all loved it. Lovely place

Delicious, abundant breakfast buffetWe would return to this hotel.

Delicious, abundant breakfast buffetWe would return to this hotel.

All the staff were very helpful and friendly. Only faults were the beds were hard (got a topper fitted) and the dining room is very congested at times. Overall a great stay at lovely hotel.

All the staff were very helpful and friendly. Only faults were the beds were hard (got a topper fitted) and the dining room is very congested at times. Overall a great stay at lovely hotel.

The staff were amazing, helpful, friendly and genuine, breakfast was delicious with so much choice. The pool was really relaxing with jacuzzi option integrated. The gym equipment probably needs updating in the near future but we happily used it. The entertainment was very nice, top quality and varied. I think the only thing I would have liked would be to get the room floor moped everyday as I noticed dirt and dust from unpacking and coming in with shoes the day before, I felt I couldn’t walk barefoot, just a small detail. Drinks are expensive at the bar as expected. Parking arrangement was great, free and available every time, first come first serve basis. Towels were changed everyday and the linen was changed once while we were there. We would definitely stay there again, in fact we are in the near future.

The staff were amazing, helpful, friendly and genuine, breakfast was delicious with so much choice. The pool was really relaxing with jacuzzi option integrated. The gym equipment probably needs updating in the near future but we happily used it. The entertainment was very nice, top quality and varied. I think the only thing I would have liked would be to get the room floor moped everyday as I noticed dirt and dust from unpacking and coming in with shoes the day before, I felt I couldn’t walk barefoot, just a small detail. Drinks are expensive at the bar as expected. Parking arrangement was great, free and available every time, first come first serve basis. Towels were changed everyday and the linen was changed once while we were there. We would definitely stay there again, in fact we are in the near future.

Pool and Spa

Pool and Spa

A fantastic NYE break in Funchal. Hotel was good, only issues were very hard beds and aircon not working properly

A fantastic NYE break in Funchal. Hotel was good, only issues were very hard beds and aircon not working properly

Everything about this hotel screamed comfort, a very enjoyable stay which was great value.the indoor pool was a particular highlight, along with the sauna. Breakfast buffet was vast.

Everything about this hotel screamed comfort, a very enjoyable stay which was great value.the indoor pool was a particular highlight, along with the sauna. Breakfast buffet was vast.

The hotel had a delightful breakfast, room, pool, spa, location. We were able to walk into town along a single flat road, There is also free parking directly outside the hotel. Slightly hard bed, but this can be forgiven.

The hotel had a delightful breakfast, room, pool, spa, location. We were able to walk into town along a single flat road, There is also free parking directly outside the hotel. Slightly hard bed, but this can be forgiven.

Great hotel with very friendly staff. I made request ahead of time and they were able to accommodate me. Thanks. Also I got early check in as the room was ready. Beautiful grounds with outdoor pool large patio and big heated pool/hot tub. Top floor terrace with 360 views of the surrounding area. Really one does not want to leave. One issue is the noise from the street level especially if there is a loud motorcycle passing. Overall minor issue. I would also appreciate maybe coffee tea making machine in the lobby as there is no kettle in the room. I like to drink hot water and going to the bar each time is not convenient. The room has a safe mini fridge that actually works and personalized message on tv upon your arrival. I thought it was a nice touch. I would definitely recommend that hotel. Also worth mentioning the airport bus stop is just on the other side of the street. 5 euros per person will take you to the airport. Easy and convenient. Bus stop #12 of the aeroport transport line.

Great hotel with very friendly staff. I made request ahead of time and they were able to accommodate me. Thanks. Also I got early check in as the room was ready. Beautiful grounds with outdoor pool large patio and big heated pool/hot tub. Top floor terrace with 360 views of the surrounding area. Really one does not want to leave. One issue is the noise from the street level especially if there is a loud motorcycle passing. Overall minor issue. I would also appreciate maybe coffee tea making machine in the lobby as there is no kettle in the room. I like to drink hot water and going to the bar each time is not convenient. The room has a safe mini fridge that actually works and personalized message on tv upon your arrival. I thought it was a nice touch. I would definitely recommend that hotel. Also worth mentioning the airport bus stop is just on the other side of the street. 5 euros per person will take you to the airport. Easy and convenient. Bus stop #12 of the aeroport transport line.

Great location for the city yet out of it enough that is was slightly more chilled. Waking up to the sun rise over the sea every morning was lovely. Staff were all incredibly polite and helpful.

Great location for the city yet out of it enough that is was slightly more chilled. Waking up to the sun rise over the sea every morning was lovely. Staff were all incredibly polite and helpful.