I don't have any negative comments. I loved how everything looked from the outside to the inside. Exactly like the pictures. 👌 Such a beautiful and relaxing place. ✨️

I don't have any negative comments. I loved how everything looked from the outside to the inside. Exactly like the pictures. 👌 Such a beautiful and relaxing place. ✨️

First and foremost, I must commend the aesthetic appeal and convenience of your facilities, which significantly enhanced my stay. The property's beauty and the array of amenities available were truly impressive. However, I would like to bring to your attention an incident that occurred during my visit, which somewhat marred the otherwise pleasant experience. One early morning, I requested a cup of coffee and was informed of a $3.00 charge. As I did not have my wallet with me at that moment, your staff kindly allowed me to sign a receipt to add the charge to my room bill – a gesture I appreciated for its convenience. Unfortunately, the situation took an uncomfortable turn later that day. As I was preparing to leave the hotel for the day, I was approached by a staff member in the lobby who insisted that I needed to pay for the coffee immediately. This occurred in front of my colleague, and I found the manner of approach quite embarrassing, especially considering that the charge had already been billed to my room as per the earlier arrangement. I understand that policies regarding payments must be adhered to, but I believe this situation could have been handled with more discretion and professionalism. A simple reminder at check-out or a more private conversation would have been more appropriate and less embarrassing. I hope this feedback is helpful in further refining the guest experience at your hotel.

First and foremost, I must commend the aesthetic appeal and convenience of your facilities, which significantly enhanced my stay. The property's beauty and the array of amenities available were truly impressive. However, I would like to bring to your attention an incident that occurred during my visit, which somewhat marred the otherwise pleasant experience. One early morning, I requested a cup of coffee and was informed of a $3.00 charge. As I did not have my wallet with me at that moment, your staff kindly allowed me to sign a receipt to add the charge to my room bill – a gesture I appreciated for its convenience. Unfortunately, the situation took an uncomfortable turn later that day. As I was preparing to leave the hotel for the day, I was approached by a staff member in the lobby who insisted that I needed to pay for the coffee immediately. This occurred in front of my colleague, and I found the manner of approach quite embarrassing, especially considering that the charge had already been billed to my room as per the earlier arrangement. I understand that policies regarding payments must be adhered to, but I believe this situation could have been handled with more discretion and professionalism. A simple reminder at check-out or a more private conversation would have been more appropriate and less embarrassing. I hope this feedback is helpful in further refining the guest experience at your hotel.

Let me just start by saying that this used to be my favourite hotel in Europe. The art deco, the size of the rooms, the quietness yet grandeur of the hotel plus it’s quaint location made it special. However, this time, the room was quite small, looking at the back of the building and most importantly the carpet was full of stains. Very visible stains. It was not worthy of a 4* rating at all. Add to that, the fact that there was no hair conditioner in a spa hotel, the bed throw didn’t seems to have been washed, and the walls ans cupboards were in need of some repair, I was disappointed. This hotel has primed in its attention to detail as well as the surroundings. But this time it failed. Also, the road to the hotel was closed. There should have been a message from the hotel to let us know ans at least an offer of help to carry the luggage up a long way up stairs etc. unfortunately there was no message and no help.

Let me just start by saying that this used to be my favourite hotel in Europe. The art deco, the size of the rooms, the quietness yet grandeur of the hotel plus it’s quaint location made it special. However, this time, the room was quite small, looking at the back of the building and most importantly the carpet was full of stains. Very visible stains. It was not worthy of a 4* rating at all. Add to that, the fact that there was no hair conditioner in a spa hotel, the bed throw didn’t seems to have been washed, and the walls ans cupboards were in need of some repair, I was disappointed. This hotel has primed in its attention to detail as well as the surroundings. But this time it failed. Also, the road to the hotel was closed. There should have been a message from the hotel to let us know ans at least an offer of help to carry the luggage up a long way up stairs etc. unfortunately there was no message and no help.

Beautiful building , spacious room, great spa

Beautiful building , spacious room, great spa

The shower didn’t work in my room. The next day an “upgrade” was offered. The safe in the new room was broken. The dining room informed me at 8.30 pm that no food would be available in the kitchen to cook a meal.

The shower didn’t work in my room. The next day an “upgrade” was offered. The safe in the new room was broken. The dining room informed me at 8.30 pm that no food would be available in the kitchen to cook a meal.

Reception area is grandiose

Reception area is grandiose

Hotel is living on fading glory. Breakfast had nasty coffee and no cut fresh fruit. Room not cleaned until 3:30, then no fresh towels although all towels soaked by shower without curtain that flooded the bathroom. No offer to help me luggage to room although I’m a woman with a cane and walking boot on her foot travelling alone. Spa receptionist likewise unhealthful to handicapped person. Best staff member was Michel in the spa! Showed me elevators and stored my boot! In general the staff needs to be trained on customer service!!!!

Hotel is living on fading glory. Breakfast had nasty coffee and no cut fresh fruit. Room not cleaned until 3:30, then no fresh towels although all towels soaked by shower without curtain that flooded the bathroom. No offer to help me luggage to room although I’m a woman with a cane and walking boot on her foot travelling alone. Spa receptionist likewise unhealthful to handicapped person. Best staff member was Michel in the spa! Showed me elevators and stored my boot! In general the staff needs to be trained on customer service!!!!

Beautiful and spacious room, quiet & clean. Nevertheless, balconies are dirty (never cleaned, with timeless spiders) as the bathroom vents. Check in and out is an headache with no reserved and dedicated parking lots. We got a fine in the spa area where we are strangely invited to park among vans and prohibited areas

Beautiful and spacious room, quiet & clean. Nevertheless, balconies are dirty (never cleaned, with timeless spiders) as the bathroom vents. Check in and out is an headache with no reserved and dedicated parking lots. We got a fine in the spa area where we are strangely invited to park among vans and prohibited areas

A very, very good value Spa hotel in a true Art Deco period style. Clean and generously sized rooms with lovely big, comfortable beds. Wonderful, on site Spa that is surprisingly inexpensive. They also take smallish dogs, which was a big plus. Book a room facing the river if you can, as traffic can be a little noisy in the morning, as the hotel is right in the centre of the busy town. Secure parking is a two minute walk and inexpensive overnight. Staff are excellent and very friendly. All said, a very pleasant stay.

A very, very good value Spa hotel in a true Art Deco period style. Clean and generously sized rooms with lovely big, comfortable beds. Wonderful, on site Spa that is surprisingly inexpensive. They also take smallish dogs, which was a big plus. Book a room facing the river if you can, as traffic can be a little noisy in the morning, as the hotel is right in the centre of the busy town. Secure parking is a two minute walk and inexpensive overnight. Staff are excellent and very friendly. All said, a very pleasant stay.

Our recent stay at Le Splendid hotel and spa was wonderful. We had the breakfast at the hotel which is very good. I love the fresh orange juice ! The only thing we did not like is the bed was very hard. And it was not possible to change rooms as all beds are the same. Otherwise the staff is very friendly and it is very clean.

Our recent stay at Le Splendid hotel and spa was wonderful. We had the breakfast at the hotel which is very good. I love the fresh orange juice ! The only thing we did not like is the bed was very hard. And it was not possible to change rooms as all beds are the same. Otherwise the staff is very friendly and it is very clean.

Great Art Deco hotel, close to the town centre. Clean hotel, comfy bed, great shower and good breakfast 😊

Great Art Deco hotel, close to the town centre. Clean hotel, comfy bed, great shower and good breakfast 😊

Lovely hotel, clean and smart. 10/10

Lovely hotel, clean and smart. 10/10

A superb Hotel,, The star rating fully justified. We can't wait to return for a longer visit. Unfortunately, as it was Christmas, the dining room was fully booked during our stay, but the Reception Staff came to our aid and recommended and then booked a suitable restaurant in the locality for our Christmas Day lunch. The Spa pool was just great. The bedrooms and bathrooms perfectly furnished and equipped, and so comfortable. The only very slight criticism is that we found the corridors to our bedrooms very hot. but that may be because of guests passing from their rooms to the Spa. .

A superb Hotel,, The star rating fully justified. We can't wait to return for a longer visit. Unfortunately, as it was Christmas, the dining room was fully booked during our stay, but the Reception Staff came to our aid and recommended and then booked a suitable restaurant in the locality for our Christmas Day lunch. The Spa pool was just great. The bedrooms and bathrooms perfectly furnished and equipped, and so comfortable. The only very slight criticism is that we found the corridors to our bedrooms very hot. but that may be because of guests passing from their rooms to the Spa. .

Nice hotel good breakfast the only annoying part is that they close the pool at 7.30 pm sonit is not business travellers friendly

Nice hotel good breakfast the only annoying part is that they close the pool at 7.30 pm sonit is not business travellers friendly

Only stayed for one night, so only used the restaurant and bar. Both were good. The public areas of the hotel are very pleasant. The only drawback for me was the five o'clock check in.

Very nice hotel well located. Large and cobfortable bedrooms and bed. Friend''' Service is friendly but somewhat lacking professionalism for this category of hotels. Management take measures to improve this aspect.