This place is ok depends what your comparing it to, drinks are ok and the cards work (you can sort of master the system to) the staff are more focused on none brits biut werent rude or anythhing, the room are clean but little old fashioned, i was lucky my room over looked the small kids water pool so noise wasnt so bad unlike the main side which could get noise until the early hours

This place is ok depends what your comparing it to, drinks are ok and the cards work (you can sort of master the system to) the staff are more focused on none brits biut werent rude or anythhing, the room are clean but little old fashioned, i was lucky my room over looked the small kids water pool so noise wasnt so bad unlike the main side which could get noise until the early hours

ok

ok

It's a very nice hotel. Excellent service. However, I found it strange that the refrigerator was unavailable in the room. when asked, I was told we have to pay for the use of the fridge per day. The same goes for the use of Safe box, payment is required.

It's a very nice hotel. Excellent service. However, I found it strange that the refrigerator was unavailable in the room. when asked, I was told we have to pay for the use of the fridge per day. The same goes for the use of Safe box, payment is required.

Super agradable

Super agradable

Great place to stay …. Just didn’t like d layout of the room .

Great place to stay …. Just didn’t like d layout of the room .

Lovely view of the sea

Lovely view of the sea

A very clean, spacious property in a great location. Reception and restaurant staff are friendly and helpful. We had a fabulous holiday - thank you The private Spa rooms are an added bonus!

A very clean, spacious property in a great location. Reception and restaurant staff are friendly and helpful. We had a fabulous holiday - thank you The private Spa rooms are an added bonus!

Very noisy hotel

Very noisy hotel

Daytime reception not particularly helpful. Spent 20 minutes driving round trying to find secure parking area later to discover workmen had the gate open so you couldnt see the sign. Nice clean car on entry but muddy when leaving. There was a kids football convention on.we were asjed to use restuarant at specified times which we did. Kids playing football on landing running up and down corridors without masks. In the dining room kids everywhere and not sittibg with teachers.again running around with no masks. When we visited restaurant at specified lunch time it was full. When i went down to reception i was told well the restuarant opened at 12.30. Our time was 14.45 so no good telling me its been open since 12.30 when we were asked to stick to allocated times. Restuarant staff and the young indian man on reception were all very good.they should notify you if its over run with children. having children myself i was appalled at thevlack of respect they had for adults and the teachers were clearly not interested

Daytime reception not particularly helpful. Spent 20 minutes driving round trying to find secure parking area later to discover workmen had the gate open so you couldnt see the sign. Nice clean car on entry but muddy when leaving. There was a kids football convention on.we were asjed to use restuarant at specified times which we did. Kids playing football on landing running up and down corridors without masks. In the dining room kids everywhere and not sittibg with teachers.again running around with no masks. When we visited restaurant at specified lunch time it was full. When i went down to reception i was told well the restuarant opened at 12.30. Our time was 14.45 so no good telling me its been open since 12.30 when we were asked to stick to allocated times. Restuarant staff and the young indian man on reception were all very good.they should notify you if its over run with children. having children myself i was appalled at thevlack of respect they had for adults and the teachers were clearly not interested

Good hotel, clean and comfortable spaceious rooms. Food very varied would suit all tastes. Staff very helpful and friendly.

Good hotel, clean and comfortable spaceious rooms. Food very varied would suit all tastes. Staff very helpful and friendly.

Nice staff. Cant comment on food as we didnt have food. Rooms are pretty basic but clean. Probably does need tea making facilities in the rooms.Walls are very thin so can hear everything in the next room. Cleanliness was good.

Nice staff. Cant comment on food as we didnt have food. Rooms are pretty basic but clean. Probably does need tea making facilities in the rooms.Walls are very thin so can hear everything in the next room. Cleanliness was good.

El personal

El personal

Great set up for covid19 friendly staff cleaning all the time great bar staff especially kelvin , Alexandra etc two downsides where food could bd hotter and wrist bands should be used during covid19 as these cards are passed around to much

Great set up for covid19 friendly staff cleaning all the time great bar staff especially kelvin , Alexandra etc two downsides where food could bd hotter and wrist bands should be used during covid19 as these cards are passed around to much

It was not the hotel’s fault but the hotel was crowded and people seemed busy to do the basic. Friendly but you could see the staff were tired which didn’t help. Rooms need renovation but it was clean.

It was not the hotel’s fault but the hotel was crowded and people seemed busy to do the basic. Friendly but you could see the staff were tired which didn’t help. Rooms need renovation but it was clean.

Too thin walls, you hear everything in next room, terrible beds, wifi to expensive ( 20 euros per devise for 1 week), food is blend and not cooked properly. You have to be a gold member or you are treated as second class gurst

Too thin walls, you hear everything in next room, terrible beds, wifi to expensive ( 20 euros per devise for 1 week), food is blend and not cooked properly. You have to be a gold member or you are treated as second class gurst

The H-TOP Palace is not a great hotel. It's evident the management is more concerned about profits than high customer reviews. The facilities are old and outdated, the rooms were not very clean, you have to pay extra for WiFi and even for the safe (security box)! The breakfast was ok, but extremely crowded and long lines to get fresh foods. The location is not bad, but there are other H-TOP hotels closer to the beach. We will not be returning to this hotel for our next trip to Calella.

Negatives - The walls are so thin between the rooms you can hear every sound from neighbours, even if they were whispering! If you don't want to wake up between 4 and 6 in the morning, don't stay here! We stayed in off peak season, can't imagine what it's like in peak! Have stayed in many hotels in Spain, this is definitely the noisiest. If you are an early bird you might get away with it. Positives - Food was very good. Staff are friendly. The hotel is generally very nice but we would not come back due to lack of sleep. Your choice, weigh up the pros and the cons.