Greta stay overall! Were doing renovations I guess on third floor. Had to go to 2nd floor for ice - no big deal. Would definitely stay again!

Our room was on the 3rd floor, construction going on and the walls were stripped of wallpapper revealing the black mold all through out the floor. Especially around the intake vents. We asked for help moving and were acommadated with a room at a sister newer hotel.

Our room was on the 3rd floor, construction going on and the walls were stripped of wallpapper revealing the black mold all through out the floor. Especially around the intake vents. We asked for help moving and were acommadated with a room at a sister newer hotel.

Overall so clean and my was huge! The front desk amazing and so sweet and friendly. But toilet paper almost out and only a few Kleenex (like 5) for back up. Yes I called front desk but this seems basic room prep for new arrivals

Overall so clean and my was huge! The front desk amazing and so sweet and friendly. But toilet paper almost out and only a few Kleenex (like 5) for back up. Yes I called front desk but this seems basic room prep for new arrivals

I didn’t like the fact that my room was a Handicap room and that I was next to the ice machine. Room clean and comfortable for a Hampton Inn.

I didn’t like the fact that my room was a Handicap room and that I was next to the ice machine. Room clean and comfortable for a Hampton Inn.

Property was under LONG OVERDUE renovation. Overpriced for the conditions. Renovation and construction should have been disclosed when booking

Property was under LONG OVERDUE renovation. Overpriced for the conditions. Renovation and construction should have been disclosed when booking

Couch kinda dirty. Room had a mildew smell.

Couch kinda dirty. Room had a mildew smell.

The carpets and rooms need major updating. They are very old and worn out

The carpets and rooms need major updating. They are very old and worn out

While there we were stuck in the elevator for serveral minutes. Scary for our family.

We always have a great time here. We always feel welcome, good breakfast and everyone is so nice. This time they were remodeling and the 4th floor did not look good at all but hopefully next time we stay here they’ll be better than before.

While there we were stuck in the elevator for serveral minutes. Scary for our family.

We always have a great time here. We always feel welcome, good breakfast and everyone is so nice. This time they were remodeling and the 4th floor did not look good at all but hopefully next time we stay here they’ll be better than before.

Staff was very friendly. Hotel was clean, and the pool was maintained very well.

Staff was very friendly. Hotel was clean, and the pool was maintained very well.

Very clean. The hallways were hot but the room was cool. Trash cans in the rooms are tiny. We enjoyed our stay.

Very clean. The hallways were hot but the room was cool. Trash cans in the rooms are tiny. We enjoyed our stay.

Nice place with friendly staff.

Nice place with friendly staff.

Great place to stay!

The motel was very nice and the staff was extremely friendly and helpful. It was also convenient to down town Guntersville. We had an awesome stay and plan to return in October for our siblings reunion.

Great place to stay!

The motel was very nice and the staff was extremely friendly and helpful. It was also convenient to down town Guntersville. We had an awesome stay and plan to return in October for our siblings reunion.

I reserved 1 room with 2 queens beds and upon checking in I was given my key and when i entered my room it was 1 king bed. Not what i reserved-i went back to the front desk and informed the employee Chris that he gave me the wrong room because I reserved 2 double beds. Chris then stated “oh you booked through Expedia and although you reserved 2 queen beds they put you in whatever they want you to have” I said how is that possible because if i wanted a king i would’ve reserved just that. I went to 3 other hotels and to no availability I ended back up at the Hampton Inn in a room I didn’t reserve. I contacted Expedia and was informed that they did not change my reservation as the employee Chris had told me. So it was midnight and they (Expedia) were trying to find me another room but I was exhausted, pissed off with a child and i refused to pack everything back up and go to another hotel and then that reservation not be available. I am pissed at Hampton Inn and Expedia because it was ridiculous.

The bird infestation was troubling. Our view of the lake wasn't as pleasant as my last visit due to all the bird poop on the window. Otherwise everything else was fine. A little TLC on the peeling wall paper is needed. The staff in the breakfast area were exceptional.

I reserved 1 room with 2 queens beds and upon checking in I was given my key and when i entered my room it was 1 king bed. Not what i reserved-i went back to the front desk and informed the employee Chris that he gave me the wrong room because I reserved 2 double beds. Chris then stated “oh you booked through Expedia and although you reserved 2 queen beds they put you in whatever they want you to have” I said how is that possible because if i wanted a king i would’ve reserved just that. I went to 3 other hotels and to no availability I ended back up at the Hampton Inn in a room I didn’t reserve. I contacted Expedia and was informed that they did not change my reservation as the employee Chris had told me. So it was midnight and they (Expedia) were trying to find me another room but I was exhausted, pissed off with a child and i refused to pack everything back up and go to another hotel and then that reservation not be available. I am pissed at Hampton Inn and Expedia because it was ridiculous.

The bird infestation was troubling. Our view of the lake wasn't as pleasant as my last visit due to all the bird poop on the window. Otherwise everything else was fine. A little TLC on the peeling wall paper is needed. The staff in the breakfast area were exceptional.

Great staff, the facilities need upgrading.