The front desk was very friendly and helpful

Staff was friendly, felt like a safe location, and the rooms were very clean and modern. Nearby most of Austin’s top destinations without being in the busy city

Staff was friendly, felt like a safe location, and the rooms were very clean and modern. Nearby most of Austin’s top destinations without being in the busy city

Convenient and clean hotel.

Convenient and clean hotel.

The Assistant General Manager Getu is extremely customer focused and exactly the guy you want at the front desk! His friendly demeanor and willingness to help with my accommodations made my stay very enjoyable. The breakfast buffet is lovely.

The Assistant General Manager Getu is extremely customer focused and exactly the guy you want at the front desk! His friendly demeanor and willingness to help with my accommodations made my stay very enjoyable. The breakfast buffet is lovely.

Good hotel

Good hotel

We loved the breakfast. Clean and confortable room.

We loved the breakfast. Clean and confortable room.

The room was big and clean, everything worked but the breakfast was lackluster. Some of it was good, the dry cereals and toasted bread, but the hot foods were blah and rubbery. The pancakes were spot on!

The room was big and clean, everything worked but the breakfast was lackluster. Some of it was good, the dry cereals and toasted bread, but the hot foods were blah and rubbery. The pancakes were spot on!

No one was at reception desk with a sign saying sorry be right back. Guy finally came & checked me in. Forgot to give me back DL & credit card which I didn’t realize until I was in room so I had to go back down & retrieve. Room has obviously been remodeled nicely but AC Swamp cooler smells dank & moldy.

No one was at reception desk with a sign saying sorry be right back. Guy finally came & checked me in. Forgot to give me back DL & credit card which I didn’t realize until I was in room so I had to go back down & retrieve. Room has obviously been remodeled nicely but AC Swamp cooler smells dank & moldy.

We frequently stay at HI Express hotels and were pleased to see one so close to our son's house in Austin, Texas. We booked two nights, July 22-24. The basics were good: the room was clean and quiet. There was some room for improvement: the towels were a bit cheap and scratchy, the Dove soaps were too highly perfumed and the plastic cutlery at breakfast was so small and flimsy they were virtually worthless. But unless you are arriving by Uber/Lyft, I recommend you book a different hotel. On the night of July 22, two cars were broken into in the hotel parking lot. Windows were smashed out, one car was stolen. I saw mention of a car break-in in an earlier Google review before we booked, but felt that the hotel must have taken action to prevent it from happening again. They put up signs stating that they are not responsible for any damage to your car. Or, park at your own risk. We decided not to take any chances and left that day, forfeiting our second night. Holiday Inn, are you listening? This problem is damaging your reputation and will cost you business. Get a security patrol and security cameras.

We frequently stay at HI Express hotels and were pleased to see one so close to our son's house in Austin, Texas. We booked two nights, July 22-24. The basics were good: the room was clean and quiet. There was some room for improvement: the towels were a bit cheap and scratchy, the Dove soaps were too highly perfumed and the plastic cutlery at breakfast was so small and flimsy they were virtually worthless. But unless you are arriving by Uber/Lyft, I recommend you book a different hotel. On the night of July 22, two cars were broken into in the hotel parking lot. Windows were smashed out, one car was stolen. I saw mention of a car break-in in an earlier Google review before we booked, but felt that the hotel must have taken action to prevent it from happening again. They put up signs stating that they are not responsible for any damage to your car. Or, park at your own risk. We decided not to take any chances and left that day, forfeiting our second night. Holiday Inn, are you listening? This problem is damaging your reputation and will cost you business. Get a security patrol and security cameras.

Nice

Nice

Good Hotel, Nice frond desk and Workers

Cars were broken into the night before we arrived. Glass in the parking lot. Pool was closed for resurfacing and repairs.

Good Hotel, Nice frond desk and Workers

Cars were broken into the night before we arrived. Glass in the parking lot. Pool was closed for resurfacing and repairs.

The property was very convenient to the people we were visiting. It was well maintained. My husband appreciated the full sized pillows!! We made a cross country trip and stayed in 8 different brand hotels. This hotel was our favorite! We plan to always look for Holiday Inn Express when we're traveling!

The property was very convenient to the people we were visiting. It was well maintained. My husband appreciated the full sized pillows!! We made a cross country trip and stayed in 8 different brand hotels. This hotel was our favorite! We plan to always look for Holiday Inn Express when we're traveling!

Good

Good

Affordable and clean hotel. Room was good, bed was comfortable, parking was plenty.

Very enjoyable stay place is very nice and clean

Affordable and clean hotel. Room was good, bed was comfortable, parking was plenty.

Very enjoyable stay place is very nice and clean

Great place for my needs - friendly staff, safe location, comfortable bed and nice bathroom. The breakfast was quite nice too. The location was perfect for visiting my mom nearby.