The staff is outstanding ! Kudos to the team led by Bruno, including Gabor, Gianni and Kennedy at the Restaurant !

The staff is outstanding ! Kudos to the team led by Bruno, including Gabor, Gianni and Kennedy at the Restaurant !

Not clean, zero service, elevator not working, no coffee machine or kettle...not even cups or water in the room...absolutely worse experience

Not clean, zero service, elevator not working, no coffee machine or kettle...not even cups or water in the room...absolutely worse experience

When we booked it was the last property available so we expected the worst as it was not expensive. It exceeded our expectations ...and some :)

When we booked it was the last property available so we expected the worst as it was not expensive. It exceeded our expectations ...and some :)

The hotel is large with spacious rooms and bathrooms. It was very clean and the staff was helpful. It has a gym and a pool both were crowded though. It comes with complimentary breakfast which included eggs, bacon, pastries, yogurt, cereal, etc. They also offered half price lift tickets for skiing (normally $95 per day they have $45) and free transport pass for the buses around town. The bus is only like a four min walk which is fine expect when you’re wearing your boots and carrying skis it’s brutal. They suggested we rent our skis at Ivos which is up the street. He charged us about $46 per day for boots, skis, and helmet. I would actually suggest renting at the mountain and seeing about a locker there to avoid having to lug everything around. I think they might also have better prices and options. Overall we were happy with your stay. It’s not fancy but it’s a perfect more affordable option.

The hotel is large with spacious rooms and bathrooms. It was very clean and the staff was helpful. It has a gym and a pool both were crowded though. It comes with complimentary breakfast which included eggs, bacon, pastries, yogurt, cereal, etc. They also offered half price lift tickets for skiing (normally $95 per day they have $45) and free transport pass for the buses around town. The bus is only like a four min walk which is fine expect when you’re wearing your boots and carrying skis it’s brutal. They suggested we rent our skis at Ivos which is up the street. He charged us about $46 per day for boots, skis, and helmet. I would actually suggest renting at the mountain and seeing about a locker there to avoid having to lug everything around. I think they might also have better prices and options. Overall we were happy with your stay. It’s not fancy but it’s a perfect more affordable option.

I kept two of my luggages in the room just behind the reception. Upon check out, they forgot to hand it in tp tge driver with the rest of my family luggages. At the end when i realized it, i was in lucerne already. In order to have it my luggage back, i need to pay 665€ for the transfer from europa st moritz to burgenstock resort lucerne

I kept two of my luggages in the room just behind the reception. Upon check out, they forgot to hand it in tp tge driver with the rest of my family luggages. At the end when i realized it, i was in lucerne already. In order to have it my luggage back, i need to pay 665€ for the transfer from europa st moritz to burgenstock resort lucerne

Good service, great view and good breakfast. Staffs of the hotel iare very nice.

Good service, great view and good breakfast. Staffs of the hotel iare very nice.

The food was very good. The rooms were clean and quite

The food was very good. The rooms were clean and quite

Hotel was clean and nice, breakfast was good too. Location is a bit far from town and train station. However its still a good stay for all of us.

Hotel was clean and nice, breakfast was good too. Location is a bit far from town and train station. However its still a good stay for all of us.

very large hotel, staff nice and warm, breakfast delicious, but location not very convenient, room not too spacious,

very large hotel, staff nice and warm, breakfast delicious, but location not very convenient, room not too spacious,

Lovely hotel just on the outskirts of St Moritz.

Lovely hotel just on the outskirts of St Moritz.

Great hotel with very nice amenities. Pool and spa were excellent and breakfast was fantastic. The staff were very friendly and helpful. The hotel is a bit out of St. Moritz but easy access and I enjoyed the feel of the smaller, more remote area.

Great hotel with very nice amenities. Pool and spa were excellent and breakfast was fantastic. The staff were very friendly and helpful. The hotel is a bit out of St. Moritz but easy access and I enjoyed the feel of the smaller, more remote area.

This location is just outside of the "main" city. The kids loved the pool. The place was clean and the front desk staff were very helpful. The rooms were a bit dated and had an older ski lodge feel but the bathrooms were modern and very clean.

This location is just outside of the "main" city. The kids loved the pool. The place was clean and the front desk staff were very helpful. The rooms were a bit dated and had an older ski lodge feel but the bathrooms were modern and very clean.

Great location with resort amenities. Hotel is built on the side of a hill and has several different connected buildings on different levels which makes getting around a little confusing. Great views from the restaurant.

Great location with resort amenities. Hotel is built on the side of a hill and has several different connected buildings on different levels which makes getting around a little confusing. Great views from the restaurant.

Mr. Bruno the manager is unforgettable. He was extremely helpful and giving ideas during the stay. He is the friendliest person i have ever met in the reception of any hotel. Breakfast was fantastic. Hotel room was awesome too and the price was very reasonable. Overall I had a very good time there.

Mr. Bruno the manager is unforgettable. He was extremely helpful and giving ideas during the stay. He is the friendliest person i have ever met in the reception of any hotel. Breakfast was fantastic. Hotel room was awesome too and the price was very reasonable. Overall I had a very good time there.

Pool & Hot Tube was great as well as the view for breakfast and they had the Crossiants I ever eaten!

It was really good. A blizzard came in and made it hard to leave but the front end manager was so very nice and gave us access to things to do there.

It was really good. A blizzard came in and made it hard to leave but the front end manager was so very nice and gave us access to things to do there.

Older hotel but so comfy and cozy! The beds are super soft and the comforters hug you to sleep!