Nice pool .

Nice pool .

Sugar Palm Residence is an apartment block with a reception office, shop and laundry area. There was a problem with wifi in the first suite / apartment I was alocated so they moved me without fuss. It seems the wifi works well o lower floors only. SPR is set in its own grounds back from the road so there is no traffic noise. It is a short walk from the centre of Phuket Old Town. The staff were all friendly and helpful. I would definitively consider staying here again.

Sugar Palm Residence is an apartment block with a reception office, shop and laundry area. There was a problem with wifi in the first suite / apartment I was alocated so they moved me without fuss. It seems the wifi works well o lower floors only. SPR is set in its own grounds back from the road so there is no traffic noise. It is a short walk from the centre of Phuket Old Town. The staff were all friendly and helpful. I would definitively consider staying here again.

The apartment we booked was to have self contained features. On arrival we found the cook top removed from the bench top and covered with glass along with the missing range hood, not one piece of cutlery in the drawers, nothing to cook with what so ever. Not even a microwave. The only meal we could make was noodles. A jug 2cups for coffee and 2 glasses was all that existed . The result was eating out every meal. Other couples stayed in another complex with the works. No compromise when we spoke with front desk so we Just put up with it for 12 days as we were out each day. Nice pool and house staff were friendly. And the hot water was not turned on until the 3rd day. The grease trap under the sink was a bit off at times but that is common it seems here.

The apartment we booked was to have self contained features. On arrival we found the cook top removed from the bench top and covered with glass along with the missing range hood, not one piece of cutlery in the drawers, nothing to cook with what so ever. Not even a microwave. The only meal we could make was noodles. A jug 2cups for coffee and 2 glasses was all that existed . The result was eating out every meal. Other couples stayed in another complex with the works. No compromise when we spoke with front desk so we Just put up with it for 12 days as we were out each day. Nice pool and house staff were friendly. And the hot water was not turned on until the 3rd day. The grease trap under the sink was a bit off at times but that is common it seems here.

Hotel rooms are spacious but basic. WiFi in rooms didn't work at all must of the stay and occasionally when they got it working it was very weak. Biggest gripe was that they wouldn't allow us to use a shower before before flying home. It was 34 degrees outside and we'd given the room back at 12, but we're leaving at 4 for a 16 hour flight home. The hotel seemed half empty and will under capacity but we couldn't under any circumstance use a private shower. We could use the pool shower which was completely open and right in front of other guests balconies, with no changing facilities. Poor service and unnecessarily mean in my opinion.

Hotel rooms are spacious but basic. WiFi in rooms didn't work at all must of the stay and occasionally when they got it working it was very weak. Biggest gripe was that they wouldn't allow us to use a shower before before flying home. It was 34 degrees outside and we'd given the room back at 12, but we're leaving at 4 for a 16 hour flight home. The hotel seemed half empty and will under capacity but we couldn't under any circumstance use a private shower. We could use the pool shower which was completely open and right in front of other guests balconies, with no changing facilities. Poor service and unnecessarily mean in my opinion.

This is great place,but there is no Wi-Fi,the password they gave works, but they have no IP address so you can connect.

This is great place,but there is no Wi-Fi,the password they gave works, but they have no IP address so you can connect.

This is really a condominium. They are renting out the unsold units like a hotel.

This is really a condominium. They are renting out the unsold units like a hotel.

No wifi as mentioned

No wifi as mentioned

This is the first review i have ever given. Just could not be bothered. However i have had very helpful information from review made by otters so i Would like to contribute to it. This hotel looked like a new building, but was badly built with horrible furnitures that Fall apart. The worst was the bed. It was hard as stone and made for a horrible night.

This is the first review i have ever given. Just could not be bothered. However i have had very helpful information from review made by otters so i Would like to contribute to it. This hotel looked like a new building, but was badly built with horrible furnitures that Fall apart. The worst was the bed. It was hard as stone and made for a horrible night.

Very nice condominium.Flat very clean and spacious.cleaning service is excellent.Nice restaurant ( belongs to same owner) 2mn walk away, Thai and continental food for a great price and very good service.I certainly will come again.

Very nice condominium.Flat very clean and spacious.cleaning service is excellent.Nice restaurant ( belongs to same owner) 2mn walk away, Thai and continental food for a great price and very good service.I certainly will come again.

good staff good service and very helpful from staff easily to go anywhere in Phuket

good staff good service and very helpful from staff easily to go anywhere in Phuket

Awesome place. Location is ok. Breakfast was terrible. Beds were so hard. Like sleeping on rock. Service was very nice.

Awesome place. Location is ok. Breakfast was terrible. Beds were so hard. Like sleeping on rock. Service was very nice.

Worked well for where we needed to be, lacks a restaurant but great one 250 metres up the road

Worked well for where we needed to be, lacks a restaurant but great one 250 metres up the road

Bed is hard. Too far away from any beach Empty area. Bushy anf dark by night time. Run away from this hotel

Bed is hard. Too far away from any beach Empty area. Bushy anf dark by night time. Run away from this hotel

Located near old Phuket town, there's no lack of food to try nearby. Weekend market is also only a 20 min walk. Most taxis will know where the place is as well.

Located near old Phuket town, there's no lack of food to try nearby. Weekend market is also only a 20 min walk. Most taxis will know where the place is as well.

Very comfortable and deluxe hotel but low cost. It is no doubt I would recommend to my friends.

Very comfortable and deluxe hotel but low cost. It is no doubt I would recommend to my friends.

Stayed for 4 nights/5 days. The shower had a little mold in the corner, the couch was gross to me w/bumerous stains-I didn't even sit on it, but I was t there to watch tv. Not close to the beach, it was abt a 30 min ride to Patong beach (600 baht)-which I was fine w/bc I knew it was off the beaten track. It was a last minute booking for me due to travel delays & issues, so I researched quickly, but only paid $24 USD a night. Get a room poolside bc wifi is not in the rooms, only the common areas. My room on the 2nd floor got wifi everywhere due to the location.

Stayed for 4 nights/5 days. The shower had a little mold in the corner, the couch was gross to me w/bumerous stains-I didn't even sit on it, but I was t there to watch tv. Not close to the beach, it was abt a 30 min ride to Patong beach (600 baht)-which I was fine w/bc I knew it was off the beaten track. It was a last minute booking for me due to travel delays & issues, so I researched quickly, but only paid $24 USD a night. Get a room poolside bc wifi is not in the rooms, only the common areas. My room on the 2nd floor got wifi everywhere due to the location.