Will recommend

Will recommend

The staff was really friendly and accommodating. The hotel is a little far from old Toledo so we had to take a bus to get there. I definitely will keep this hotel in mind if I have to go back to Toledo

The staff was really friendly and accommodating. The hotel is a little far from old Toledo so we had to take a bus to get there. I definitely will keep this hotel in mind if I have to go back to Toledo

It was clean, comfy, and had under ground parking (extra fee). Their buffet breakfast was a bit pricey but very nice. About 1 km from sites. So we walked there to the sites no problem. Don’t take your vehicle into the walled part of the old city unless you are a Europe pro driver & parker.

It was clean, comfy, and had under ground parking (extra fee). Their buffet breakfast was a bit pricey but very nice. About 1 km from sites. So we walked there to the sites no problem. Don’t take your vehicle into the walled part of the old city unless you are a Europe pro driver & parker.

Receptionist handled our arrival perfectly! Friendly, professional, very responsive to our questions. He went way beyond our expectations.

Receptionist handled our arrival perfectly! Friendly, professional, very responsive to our questions. He went way beyond our expectations.

Very accessible to public transportation. However the room had a annoying smell.

Very accessible to public transportation. However the room had a annoying smell.

Great service! The staff was well trained. Wonderful answers to all our questions!

Great service! The staff was well trained. Wonderful answers to all our questions!

The hotel was extremely nice. The young lady receptionist was so nice and helpful. Lobby was very spacious. The restaurant was also very large. Breakfast was great. Would definitely recommend this hotel.

The hotel was extremely nice. The young lady receptionist was so nice and helpful. Lobby was very spacious. The restaurant was also very large. Breakfast was great. Would definitely recommend this hotel.

Clean and basic.

Clean and basic.

The hotel is good but for a four-star hotel it’s lacking. There is no tea kettle in the room, there are even no Kleenex in the room. Very few electrical outlets, and in bathroom ceiling I see mold. The air conditioner temperature of the room needs to be a little colder.

The hotel is good but for a four-star hotel it’s lacking. There is no tea kettle in the room, there are even no Kleenex in the room. Very few electrical outlets, and in bathroom ceiling I see mold. The air conditioner temperature of the room needs to be a little colder.

This is a hotel with no bar?????

This is a hotel with no bar?????

Great staff, clean, spacious, modern room. Not right downtown but walkable and felt safe walking at night.

Great staff, clean, spacious, modern room. Not right downtown but walkable and felt safe walking at night.

Everything was great about this property except for the bed which basically was all springs and maybe a half an inch of cushion for a four-star hotel I would expect beds with much higher quality that you can actually sleep on very disappointed with the bed but the staff was excellent great food very clean establishment just get some new beds

Hotel seems to be due for demolition or at least a major renovation. Seats are broken in lobby. Showers don’t work. Walls are discolored.

Hotel seems to be due for demolition or at least a major renovation. Seats are broken in lobby. Showers don’t work. Walls are discolored.

We were given rooms underneath the dining room. The dining room has marble floors and heavy wooden chairs. The noise in our room was unbearable - it went on from 6 p.m. until after midnight and started at 6 in the morning. The staff at the desk had to know that they were giving us BAD rooms. Never stay in a room on the first floor! (For example room 101). It was not a very good stay and EUROSTARS hotels should know better.

Free Parking around hotel is difficult

Free Parking around hotel is difficult

The hotel is fine, except a bit far from city center. The lobby is nice but guest room hallway and inside a bit updated. Hotel staff are friendly and helpful. They helped order taxi service really quickly and help keep luggages after I checked out. Overall I feel a bit pricy at this level of facility, but I guess hotel is somewhat expensive and May is the travel season in Spain. Room has nice window view overlooking city from hill, so night view is nice

Nice hotel with great staff - even nice on Christmas Eve. The breakfast was great and had local specialties to try. Great views of Toledo from some rooms.

Nice hotel with great staff - even nice on Christmas Eve. The breakfast was great and had local specialties to try. Great views of Toledo from some rooms.

It is situated in a residential area, so quiet & restful nights. It is 15 mins downhill on foot to Puerta Bisagra, which is the entrance to the old city, but returning to the hotel means an uphill walk! A regular shuttle service there would be nice. It's a 4 star hotel, yet no coffee making facilities in the room. The room is also dimly-lit. Since it tries to be eco-friendly, shower gel, body lotion & shampoo dispensers should be installed, instead of having them in tiny disposable containers. Paying 11 euros per person for the buffet breakfast is too high, since breakfast is available in a few other cafes downhill from the hotel at half that price! It was nice to offer guests cold water infused with slices of lemon & fresh apples at the reception daily. I think a hotel near or within the old city would have been a better option.