Great staff, lovely location and atmosphere. Good pool. Nice restaurant.

We found the reception service and information at reception, very poor. Not one smile to greet us, very lazy information service, was not explained well the very unique experience at the cabins. For example, the breakfast included has to be picked up at 5 min walk which is ok but not one courtesy coffee in the cabin or water . For 500 euros a night its rather poor welcoming. The person at reception had us wait 20 mins because she couldn’t find our name to locate us, despite giving her our reservation confirmation number and receipt of payment. She treated us as if we were wrong and gave us an attitude! she had to call another colleague or supervisor named Cristina, who was excellent: everything you would expect from the start. She quickly found our reservation, it turned out to be an error of the hotel, had written down the last name wrong/ missing a Letter. So the whole 20 mins experience trying to blame shift us was completely unnecessary and she later continued to explain things very vaguely with a bad attitude if we didn’t understand her ! Not what you expect from disney, to be honest!! I got the feeling next day when we went back in there to try to understand where, the location and how things worked they act as if you bothering them at reception! Same at tThe store. taxi service is 30 euros fixed price to and from parks ! Definitely not a car-free friendly experience. Use Uber instead. Wished they would offer this advice at reception! Transparency goes a long way

We found the reception service and information at reception, very poor. Not one smile to greet us, very lazy information service, was not explained well the very unique experience at the cabins. For example, the breakfast included has to be picked up at 5 min walk which is ok but not one courtesy coffee in the cabin or water . For 500 euros a night its rather poor welcoming. The person at reception had us wait 20 mins because she couldn’t find our name to locate us, despite giving her our reservation confirmation number and receipt of payment. She treated us as if we were wrong and gave us an attitude! she had to call another colleague or supervisor named Cristina, who was excellent: everything you would expect from the start. She quickly found our reservation, it turned out to be an error of the hotel, had written down the last name wrong/ missing a Letter. So the whole 20 mins experience trying to blame shift us was completely unnecessary and she later continued to explain things very vaguely with a bad attitude if we didn’t understand her ! Not what you expect from disney, to be honest!! I got the feeling next day when we went back in there to try to understand where, the location and how things worked they act as if you bothering them at reception! Same at tThe store. taxi service is 30 euros fixed price to and from parks ! Definitely not a car-free friendly experience. Use Uber instead. Wished they would offer this advice at reception! Transparency goes a long way

Lovely atmosphere, fantastic swimming pool , shop sells everything but a bit pricy.

Lovely atmosphere, fantastic swimming pool , shop sells everything but a bit pricy.

I was disappointed that there was no housekeeping service during our stay. That means you have to make your beds and wash dishes and cutlery, which is not nice after an exhaustive full day of Disney park. Also did not like the breakfast they offered. Everything packaged, not fresh. To me i did not expected that from Disney accomodation, specially when it is a costly experience. Lastly, the swimming pool temperature is too cold. A pair of degrees higher would be much better. And to finish, I did not like that there was no customization at all for you experience. You as customer have to adapt to the hotel rules, but the hotel does not make any effort to try to adapt to any request (in summary, no flexibility)

I was disappointed that there was no housekeeping service during our stay. That means you have to make your beds and wash dishes and cutlery, which is not nice after an exhaustive full day of Disney park. Also did not like the breakfast they offered. Everything packaged, not fresh. To me i did not expected that from Disney accomodation, specially when it is a costly experience. Lastly, the swimming pool temperature is too cold. A pair of degrees higher would be much better. And to finish, I did not like that there was no customization at all for you experience. You as customer have to adapt to the hotel rules, but the hotel does not make any effort to try to adapt to any request (in summary, no flexibility)

We really enjoyed our stay. Very close to the park. The staff is very friendly.

Great place

We really enjoyed our stay. Very close to the park. The staff is very friendly.

I tried to contact these people before we went over about changing rooms no response i then went over alone with 3 kids you could not stay in this place if you didnt drive. When i seen this they wanted me to pay another 189 euro to change hotels. I had to book me and my kids back into best western

I tried to contact these people before we went over about changing rooms no response i then went over alone with 3 kids you could not stay in this place if you didnt drive. When i seen this they wanted me to pay another 189 euro to change hotels. I had to book me and my kids back into best western

We found all staff friendly and very helpful. The property didn’t have an oven but apart from that it was exactly what we’re expecting. I would come back again.

We found all staff friendly and very helpful. The property didn’t have an oven but apart from that it was exactly what we’re expecting. I would come back again.

The security at the entrance of the hotel was really unfriendly and not motivated, a person who was really out of place.

The security at the entrance of the hotel was really unfriendly and not motivated, a person who was really out of place.

First time taking my kids to Disneyland. My sister and her family have stayed here loads of times and she highly recommended it. They were even good enough to put us in adjoining lodges after requesting it. Very spacious, very clean, very quiet and lots to do on site.

First time taking my kids to Disneyland. My sister and her family have stayed here loads of times and she highly recommended it. They were even good enough to put us in adjoining lodges after requesting it. Very spacious, very clean, very quiet and lots to do on site.

Great location, good pool for the kids and affordable.

Great location, good pool for the kids and affordable.

Great place to stay, especially for a pre-night Disney.

Great place to stay, especially for a pre-night Disney.

Loved staying here and such lovely staff! Just could do with a bit of maintenance as we had lots of broken things, however this didnt stop us enjoying our stay!

Loved staying here and such lovely staff! Just could do with a bit of maintenance as we had lots of broken things, however this didnt stop us enjoying our stay!

The lodges are in desperate need of a refurb; very very run down.

The lodges are in desperate need of a refurb; very very run down.

Good accommodation, warm, plenty of room and ample facilities for cooking. Cabin needs handrail up the steps. Curtains too small. Really helpful and friendly staff, particularly at the swimming complex. Swimming complex disappointing and water cold, we only used it once and very briefly. No method of recycling waste at the cabins. Restaurant prohibitively expensive. Shop extortionate!

Good accommodation, warm, plenty of room and ample facilities for cooking. Cabin needs handrail up the steps. Curtains too small. Really helpful and friendly staff, particularly at the swimming complex. Swimming complex disappointing and water cold, we only used it once and very briefly. No method of recycling waste at the cabins. Restaurant prohibitively expensive. Shop extortionate!

Love staying in camp Davy, it’s a home away from home

Love staying in camp Davy, it’s a home away from home

Great cabin, very easy to drive to DLP. Plenty of options on site. Great staff!

Great cabin, very easy to drive to DLP. Plenty of options on site. Great staff!