Thank you

Ok hotel. Nice staff. Doing their best with an older building. Not thrilled that while being checked in the staff said our room number out loud instead of just pointing at it. There were several men sitting in the lobby when that was said and was concerning to me. The same men seemed to be sitting in the lobby a lot while we were there. Not sure if they are employees- it was just a bit strange. Breakfast was available but you do have to heat up the meat they provide in the microwave.

The staff were so nice and it's located in a very convenient area.

The staff were so nice and it's located in a very convenient area.

Carpet is very dirty

Carpet is very dirty

Good place to stay.

Good place to stay.

Average property. Good value.

Average property. Good value.

beautiful property

beautiful property

Microtel was a great hotel to stay in while in town. Also affordable for longer stays.

Microtel was a great hotel to stay in while in town. Also affordable for longer stays.

I only stayed for a night. The room was fairly nice and I enjoyed all the restaurants and nearby shopping. Even though my room was near the elevator I didn’t find it to be loud. I’ve booked another stay here for when I’ll be in the area next month

I only stayed for a night. The room was fairly nice and I enjoyed all the restaurants and nearby shopping. Even though my room was near the elevator I didn’t find it to be loud. I’ve booked another stay here for when I’ll be in the area next month

The staff is very accommodating and very friendly it was like we were extended guess of somebody's home not a hotel wonderful experience when we're back in Zephryhills we will be definitely staying at this property

Good

The staff is very accommodating and very friendly it was like we were extended guess of somebody's home not a hotel wonderful experience when we're back in Zephryhills we will be definitely staying at this property

Good

The staff was very friendly and the room was clean and nice. Worth the price. Just wish the pet deposit want so high so my little dog could stay with me also

The staff was very friendly and the room was clean and nice. Worth the price. Just wish the pet deposit want so high so my little dog could stay with me also

The hotel smelled of marijuana. One staff member had her boyfriend there constantly not very professional. Spiders in bathroom, red widows as far as I could find. Rooms felt dirty, not fresh and clean as it should be. The breakfast contained no meat and the fruit was nasty, mandarins looked old and shriveled, apples were soft and mushy. The protein was yogurt which is very sweet. So I resulted in having a bagel with cream cheese each morning. The only positive was one employee who held the front door for us as it was pouring rain and brought us towels. He was super nice and so helpful as we were drowned rats.

The hotel smelled of marijuana. One staff member had her boyfriend there constantly not very professional. Spiders in bathroom, red widows as far as I could find. Rooms felt dirty, not fresh and clean as it should be. The breakfast contained no meat and the fruit was nasty, mandarins looked old and shriveled, apples were soft and mushy. The protein was yogurt which is very sweet. So I resulted in having a bagel with cream cheese each morning. The only positive was one employee who held the front door for us as it was pouring rain and brought us towels. He was super nice and so helpful as we were drowned rats.

The noise control was outrageous, ppl running through the hallway, screaming, slamming doors. Then at 9 am two employees were yelling outside our door. The front desk manager took care of the issue.

The noise control was outrageous, ppl running through the hallway, screaming, slamming doors. Then at 9 am two employees were yelling outside our door. The front desk manager took care of the issue.

This was a last minute reservation and when I made it I didn't tell them I was disabled but there was no hesitation when I arrived. Was given a 1st floor room close to the exit and easily to my car.

This was a last minute reservation and when I made it I didn't tell them I was disabled but there was no hesitation when I arrived. Was given a 1st floor room close to the exit and easily to my car.

They advised that they were going to hold $50 in case something is missing in the room and they were very specific that made us feel uncomfortable and suspicious. They said “yes, because people take pillows, towels, etc”. And we were like “ok, we never take anything but that’s okay. As long as you release that money after it’s ok”. The day we checked out, on our way home I received a notification that $10 extra was charged from the hotel. I called and they said that a pillow is missing and is $60 per pillow. I was so upset, because we didn’t take anything and made me more upset because the first day they told us that they made us feel uncomfortable (like something can be missing) and it did. But it wasn’t us. After explaining the lady at the front to check again, because we didn’t take it, they (of course) said it was missing and they need to charge for it. I suggest to take a picture before you stay there or notify if something is missing, so you won’t be charge for it. They made this experience very bad. Also, it was a lot of people living there and hallways smells bad. I will never stay here again.

They advised that they were going to hold $50 in case something is missing in the room and they were very specific that made us feel uncomfortable and suspicious. They said “yes, because people take pillows, towels, etc”. And we were like “ok, we never take anything but that’s okay. As long as you release that money after it’s ok”. The day we checked out, on our way home I received a notification that $10 extra was charged from the hotel. I called and they said that a pillow is missing and is $60 per pillow. I was so upset, because we didn’t take anything and made me more upset because the first day they told us that they made us feel uncomfortable (like something can be missing) and it did. But it wasn’t us. After explaining the lady at the front to check again, because we didn’t take it, they (of course) said it was missing and they need to charge for it. I suggest to take a picture before you stay there or notify if something is missing, so you won’t be charge for it. They made this experience very bad. Also, it was a lot of people living there and hallways smells bad. I will never stay here again.

Staff that checked us in was excellent. Very welcoming and receptive. Parking was a breeze. Highly recommend and will stay here again when visiting family.

Easy check in and clean and quiet area