Something for all age groups and most of staff able to speak excellent English for us non French speakers

Something for all age groups and most of staff able to speak excellent English for us non French speakers

Resort tries hard. Staff is great, many activities, especially for kids, generous food and drink. Good breakfast but dinner buffet plentiful but mediocre at best. Rooms clean but very tired. Beds not comfortable. Wi-Fi poor. Beach small, man-made and situated where there is constant strong wind (January). Better beaches are further south and east - half hour+ ride.

Resort tries hard. Staff is great, many activities, especially for kids, generous food and drink. Good breakfast but dinner buffet plentiful but mediocre at best. Rooms clean but very tired. Beds not comfortable. Wi-Fi poor. Beach small, man-made and situated where there is constant strong wind (January). Better beaches are further south and east - half hour+ ride.

This hotel has an excellent location, with a private beach, right on Point du Bout, within very short walking distance to the marine and the set of shops and restaurants, as well as a few beautiful beaches (and a little longer walk to one of the few casinos on the island, if one is interested in that). It has kayaks, jet skis and windsurfing boards to load - but the weather when we were there prohibited use of them. It has a windsurfing school - which was fully booked when we were there (they gave the lessons at a different beach due to weather). It has a spa, which we did not use. It also has tours and boat trips (in French), which did not use since they were fully booked when we arrived. Therefore, it is important to plan ahead. However, I don't know why this hotel is rated as three stars by the local government. It lacks basic amenities such as a mini-fridge or a restaurant that allows one to order food - the restaurant there is only buffet for all meals. There is no ice machine - one has to ask the staff at the bar or restaurant for that. There is no convenience store in the hotel, but there is a small one next to the marine (with limited hours). The rooms are clean but basic - they only have showers, not baths, for example. The breakfast buffet was nice, but not really impressive. Use of spa amenities (such as hot tub) is extra cost. The pools are smaller than they appear on the web site. Overall, it was ok, but from a three-star hotel I would expect more.

This hotel has an excellent location, with a private beach, right on Point du Bout, within very short walking distance to the marine and the set of shops and restaurants, as well as a few beautiful beaches (and a little longer walk to one of the few casinos on the island, if one is interested in that). It has kayaks, jet skis and windsurfing boards to load - but the weather when we were there prohibited use of them. It has a windsurfing school - which was fully booked when we were there (they gave the lessons at a different beach due to weather). It has a spa, which we did not use. It also has tours and boat trips (in French), which did not use since they were fully booked when we arrived. Therefore, it is important to plan ahead. However, I don't know why this hotel is rated as three stars by the local government. It lacks basic amenities such as a mini-fridge or a restaurant that allows one to order food - the restaurant there is only buffet for all meals. There is no ice machine - one has to ask the staff at the bar or restaurant for that. There is no convenience store in the hotel, but there is a small one next to the marine (with limited hours). The rooms are clean but basic - they only have showers, not baths, for example. The breakfast buffet was nice, but not really impressive. Use of spa amenities (such as hot tub) is extra cost. The pools are smaller than they appear on the web site. Overall, it was ok, but from a three-star hotel I would expect more.

This place is too expensive for what it offers. The bed is ok. Some parts pf the room broken (our front door, power plugs, shower heads in bad shape). The appartemts are located in huge complexes which reminded me of an oversized motel. Not really what we were looking for. To me the pictures are a little bit misleading. Staff at the reception not really friendly and the breakfast room really not inviting and it reminded me of a cruise ship athmosphere.

This place is too expensive for what it offers. The bed is ok. Some parts pf the room broken (our front door, power plugs, shower heads in bad shape). The appartemts are located in huge complexes which reminded me of an oversized motel. Not really what we were looking for. To me the pictures are a little bit misleading. Staff at the reception not really friendly and the breakfast room really not inviting and it reminded me of a cruise ship athmosphere.

The rooms and overall facilities reminded us of the Club Med. Not very fancy but functional and decent. The location is great and close to the Marina and all the restaurants if you are not selecting the all-inclusive option, which I would recommend. Breakfast is great but lunches and dinners are mediocre.

The rooms and overall facilities reminded us of the Club Med. Not very fancy but functional and decent. The location is great and close to the Marina and all the restaurants if you are not selecting the all-inclusive option, which I would recommend. Breakfast is great but lunches and dinners are mediocre.

Not one person spoke English. Nobody there to believe it kntrips with and no suggestions. Couldn't get a taxi to drive us around. Had to book another room because ours was so tiny for three people. Food is as terrible and expensive for what you got. No 4 or 5 stars hotel on island. Even unify spoke French

Not one person spoke English. Nobody there to believe it kntrips with and no suggestions. Couldn't get a taxi to drive us around. Had to book another room because ours was so tiny for three people. Food is as terrible and expensive for what you got. No 4 or 5 stars hotel on island. Even unify spoke French

Hotel staff doesn't smile at all. They give you a feeling like you have no other choice. They don't speak English well. No wifi in rooms, you have to go to small pool (there 2 pools), or to the beach to use wifi. Breakfast is not well enough. They close the pool early but private beach open. You cannot swim on the pool because of the security reason but you can swim in the sea in the dark. They don't give you the second towel even though you have reservation for 2 but you are staying in the room only yourself. Towel is very important for them which is ridiculous.

Hotel staff doesn't smile at all. They give you a feeling like you have no other choice. They don't speak English well. No wifi in rooms, you have to go to small pool (there 2 pools), or to the beach to use wifi. Breakfast is not well enough. They close the pool early but private beach open. You cannot swim on the pool because of the security reason but you can swim in the sea in the dark. They don't give you the second towel even though you have reservation for 2 but you are staying in the room only yourself. Towel is very important for them which is ridiculous.

I'm not sure that 'hotel' really expresses what this place is about. Many of the studio apartments which constitute the accommodation appear to be on long lets. For shorter term visitors there are full board, half-board, B&B and no meals options; most visitors appeared to be on full board. You can purchase individual meals but they are very poor value and we were surprised that the mainly French clientele were prepared to put up with the quality. There is little or no service eg bags not carried to the room. Few staff speak English. About a week before we arrived I emailed to ask for directions from the airport - no reply. The room was cleaned daily, including clean sheets. The whole complex could do with a make over. The balcony lock in our room was broken so holes had been bored in the doors which can now be secured with a 6" masonry nail through the holes. The grounds were pleasant, although the pool wasn't opened until 9am.

I'm not sure that 'hotel' really expresses what this place is about. Many of the studio apartments which constitute the accommodation appear to be on long lets. For shorter term visitors there are full board, half-board, B&B and no meals options; most visitors appeared to be on full board. You can purchase individual meals but they are very poor value and we were surprised that the mainly French clientele were prepared to put up with the quality. There is little or no service eg bags not carried to the room. Few staff speak English. About a week before we arrived I emailed to ask for directions from the airport - no reply. The room was cleaned daily, including clean sheets. The whole complex could do with a make over. The balcony lock in our room was broken so holes had been bored in the doors which can now be secured with a 6" masonry nail through the holes. The grounds were pleasant, although the pool wasn't opened until 9am.

The hotel was nice but could use an upgrade. The free breakfast that the hotel gave was excellent. They also offer an all inclusive package. The beach out back was more like a manmade beach. To get into the water you have to walk down 4 extremely slippery stairs.

The hotel was nice but could use an upgrade. The free breakfast that the hotel gave was excellent. They also offer an all inclusive package. The beach out back was more like a manmade beach. To get into the water you have to walk down 4 extremely slippery stairs.

I would not stay there again even if it's for free. Look looks like a cheap motel. No internet service for my entire stay, sheets were stained, bed looks cheap, water bugs & spiders in room, no fridge & coffee maker, bathroom faucet leaked all over counter top, towels were old and hard, no wash cloths, no adaptor to convert electricity. Horrible place!

I would not stay there again even if it's for free. Look looks like a cheap motel. No internet service for my entire stay, sheets were stained, bed looks cheap, water bugs & spiders in room, no fridge & coffee maker, bathroom faucet leaked all over counter top, towels were old and hard, no wash cloths, no adaptor to convert electricity. Horrible place!

The hotel is obviously targeted at all inclusive customers. Not much fun for individual travelers that don't like animated activities throughout the day and at night.

The hotel is obviously targeted at all inclusive customers. Not much fun for individual travelers that don't like animated activities throughout the day and at night.

The hotel staff was nice but didn't seem to know what they were doing. They didn't have my information on file wen I arrived and kept asking me to pay after I had told them several times that we paid in advance through hotels.com. Finally, they ended up charging my friend $600 to her credit card without her consent and now we are in the process of getting the money back since we essentially paid them twice for the room. The room themselves are older and not updated but that is forgivable due to the excellent location of the hotel. There are nicer hotels in the area for more so it really comes down to why you are willing to pay.

The hotel staff was nice but didn't seem to know what they were doing. They didn't have my information on file wen I arrived and kept asking me to pay after I had told them several times that we paid in advance through hotels.com. Finally, they ended up charging my friend $600 to her credit card without her consent and now we are in the process of getting the money back since we essentially paid them twice for the room. The room themselves are older and not updated but that is forgivable due to the excellent location of the hotel. There are nicer hotels in the area for more so it really comes down to why you are willing to pay.

We stayed here to experience the area of Trois Islet. While the hotel is nice and clean and has a good location, there is nothing in the hotel. Everything is laid out for all-inclusive visitors, so arriving at 9 pm we could not even get anything to eat. And we probably brought down the age average by 10-15 years, so if you want a young crowd then choose a different hotel.

We stayed here to experience the area of Trois Islet. While the hotel is nice and clean and has a good location, there is nothing in the hotel. Everything is laid out for all-inclusive visitors, so arriving at 9 pm we could not even get anything to eat. And we probably brought down the age average by 10-15 years, so if you want a young crowd then choose a different hotel.